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Aparthotel

Grupotel Alcudia Suite

4.0 star property

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Photo gallery for Grupotel Alcudia Suite

A wooden boardwalk leading to a beach with people sunbathing and swimming.
A spacious living room with large windows, a grey sofa, multiple ottomans, and potted plants.
An outdoor seating area with wicker furniture and umbrellas, large windows, and a wooden deck.
A spacious lobby with a reception desk, a grey sofa, a coffee table, and a large window offering a view of the outdoors.
A clear blue pool with sun loungers and umbrellas, surrounded by a tiled deck and a building with multiple floors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Platja dels Francesos
    ‪10 min walk‬
  • Place, Alcúdia Beach
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪54 min drive‬

Room options

View all photos for Studio, Balcony

A hotel room with a bed, a desk, a TV, and a balcony with curtains.

Studio, Balcony

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony

A modern living room with a sectional sofa, a coffee table, and a TV.

Apartment, 1 Bedroom, Balcony

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

View all photos for APARTMENT ONE BEDROOM

Premium bedding, in-room safe, desk, cribs (free)

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT WITH BALCONY

  • Sleeps 10
  • Free WiFi

About the neighborhood

Muro

Playa de Muro is within a 5-minute walk of Grupotel Alcudia Suite while other popular sites like Alcúdia Beach are within a couple of miles (3 km). This 122-room, 4-star aparthotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
View more Aparthotels in MuroOpens in a new window

What's nearby

  • Playa de Muro - 3 min walk - 0.2 miles
  • Platja dels Francesos - 10 min walk - 0.5 miles
  • Lake Esperanza - 13 min walk - 0.7 miles
  • Cova de Sant Martí - 4 min drive - 1.8 miles
  • Alcúdia Beach - 7 min drive - 1.8 miles

Getting around

  • Sa Pobla Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 60 min drive

Restaurants

  • ‪Numa Beach - ‬3 min walk
  • ‪Doble A beach club - ‬6 min walk
  • ‪Gelats Artesa Valls - ‬4 min walk
  • ‪Romanov Sky Bar - ‬14 min walk
  • ‪Picco - ‬8 min walk

About this property

Grupotel Alcudia Suite

At Grupotel Alcudia Suite, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this beach aparthotel include a terrace, laundry facilities, and a garden.
Each apartment has an array of amenities, including a balcony or patio, a microwave, and a refrigerator. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a safe, a phone, and a desk.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Aparthotel HSM Lago Park
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  • Kitchen
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 339 reviews
$226 nightly
The price is $254
Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool
  • Free crib
  • Playground

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 122 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H-PM-1972

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Frequently asked questions

Is a free cancellation option available at Grupotel Alcudia Suite?

Grupotel Alcudia Suite offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grupotel Alcudia Suite?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Suite on Aug 6, 2026 start from $242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grupotel Alcudia Suite?

This aparthotel is located in Muro, just steps from Playa de Muro. You'll also find Alcúdia Beach and Alcúdia Port within a short drive.

Is parking available on site at Grupotel Alcudia Suite?

No, there isn't parking available at the aparthotel.

Does Grupotel Alcudia Suite include a casino at the property?

No, Grupotel Alcudia Suite doesn't have a casino.

Is there an indoor pool at Grupotel Alcudia Suite?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grupotel Alcudia Suite a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Grupotel Alcudia Suite?

No, there isn't a spa tub at this aparthotel.

Does Grupotel Alcudia Suite feature a restaurant that includes a breakfast menu?

Yes, Grupotel Alcudia Suite serves buffet breakfast each morning for a surcharge from its restaurant.

Does Grupotel Alcudia Suite allow pets to stay for free?

No, pets aren't allowed at Grupotel Alcudia Suite.

Are there connecting rooms at Grupotel Alcudia Suite?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Grupotel Alcudia Suite?

The closest major airport to Grupotel Alcudia Suite is Palma de Mallorca Airport (PMI), which is about 27.3 mi away.

Are there rooms with balconies that I can book at Grupotel Alcudia Suite?

Yes, every apartment at Grupotel Alcudia Suite comes with a balcony/patio and some offer resort views.

Grupotel Alcudia Suite Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 74 reviews
Rating 8 - Good. 32 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Valentin

Liked: Cleanliness, room comfort, communication

Summer vacation July

Nice hotel close to the beach with very friendly staff. Working air conditioning, good food and beverage.
Stayed 10 nights in Jul 2023
Verified

10/10 Excellent

LUCIAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel although a little dated. Could be abit cleaner
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ketil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a nice 9 days stay. Any inconvenience was dealt with swiftly.
Stayed 9 nights in Jul 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Denis

Liked: Room comfort, communication

4 charter stars hotell?

We stayed here for two weeks, family with 2 kids. We liked: roomsize, short walk to the beach, frontdesk personell. We misliked: WiFi almost nonexistent, ocasional smell from ventilation, no vacuum cleaning, overstressed personell in the restaurant, no playground/kids facilities, no gym.
Stayed 15 nights in Jul 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Comfortable

Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Jasmin

Liked: Amenities, communication
Disliked: Cleanliness
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication
La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Stayed 14 nights in Jul 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen. Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache. Ansonsten waren wir sehr zufrieden.
Stayed 9 nights in Jul 2025
Verified

8/10 Good

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Que no cambian a diario las toallas o sábanas.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, room comfort, communication
Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien, personnel très aimable !
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

marion

Liked: Cleanliness, room comfort, communication

Bien placé pour sillonner l île

Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort, communication
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312. Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana. Muchas gracias
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

JUAN REINALDO

Liked: Cleanliness, room comfort, communication
Relación precio calidad excelente. Cumplio todas nuestras expectativas! Muy completo a una cuadra de la playa de Muro. Excelente desayuno!
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Kenza

Disliked: Communication
Défaut : un hôtel 3 étoile plutôt pas d’animation le buffet c’est pas ouf toujours la même chose au restaurant personnel sympa sinon le personnel de l’accueil c’est à revoir vraiment a part le monsieur on est arrivé tard à minuit on n’a même pas trouvé de serviette dans la chambre ni de bouteille d’eau sachant que l’eau n’est pas potable vraiment limite il nous ont laissé vu qu’on est en demi pension un plat de fromage et de pain chacun je n’ai pas apprécié Je me suis fais volé mon adaptateur et câble donc faites bien attention à vos affaires dans la chambre Puis le retour on a demandé à faire le Check out a 13h au lieu de midi ils ont refusé lol que apparement c’est complet en mi septembre la blague Qualité : l’hôtel est bien localisé à côté des médecins de pharmacie a 2min de playa de muro trois supermarchés à côté en terme de disponibilité c’est ouf mais sinon pas grand chose à faire à part la plage qui est super bien d’ailleurs chaude de ouf du 23 24 degrés je vous conseille vraiment alcudia c’est familiale y’a pas trop de fête c’est super calme c’est vraiment a l’opposé de Magaluf ou palma Sinon non je ne vous conseille pas cet hôtel honnêtement cherchez plutôt du 5 étoiles si vous souhaitez être vraiment bien. Sinon si vous n’êtes pas trop exigeant ça pourra faire l’affaire
Stayed 10 nights in Aug 2023
Verified

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities, communication
,
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort, communication
Det enda som var bra var maten/buffén. Det var smutsigt och dålig service. Absolut inte 4-stjärnigt.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Björn

Liked: Cleanliness, room comfort, communication

Fina lägenheter

Fina lägenheter med möjlighet att köpa till lunch och middag. Bra mat.
Stayed 3 nights in May 2023
Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nahe zum Strand, freundliches Personal, tolles Frühstücksbuffet, sauber, geräumige Zimmer
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Javier

Liked: Cleanliness, room comfort, communication

Ubicación y habitación ok, pisci y comida ko

Lo mejor la ubicación, la habitación, y que se aparca sin problemas en la misma puerta. Lo peor la piscina, que es pequeña, y la restauración, más propia de un dos estrellas y con horario de cena demasiado temprano.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Daniel

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
La relacion costo/beneficio es muy mala. La habitación quedaba sucia despues de la limpieza y hasta hubo un dia que no la hicieron, faltaron toallas, jabon, etc. Se nota que la instalación del hotel es antigua y en algunos puntos le falta mantenimiento. El buffet no tenia lo que usualmente uno se encuentra en este tipo de hoteles. Para lo que sale la habitacion en muchos otros lugares del mundo la experiencia es mucho mejor. Como positivo, la ubicación y la amabilidad del personal.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, property conditions & facilities, communication
Me he alojado varias veces en hoteles de Grupotel y como siempre está todo genial. Cuidan mucho el cliente así como todos los detalles del alojamiento. Ha sido una estancia corta pero muy agradable y relajante. Lo recomiendo con mucho gusto
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Stayed 7 nights in May 2022