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Quality Suites Morristown West

2.5 star property
Art Deco hotel with free breakfast and a fitness center

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Photo gallery for Quality Suites Morristown West

Lobby
Meeting facility
Indoor pool
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Manley Plaza
    ‪5 min walk‬
  • Place, Fountain Plaza Mall
    ‪18 min walk‬
  • Place, Cherokee Crossing
    ‪18 min walk‬

Room options

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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About the neighborhood

Morristown

Located within a 5-minute walk of Manley Plaza, Quality Suites Morristown West is within a 15-minute stroll of Fountain Plaza. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Manley Plaza - 5 min walk - 0.3 miles
  • Fountain Plaza - 13 min walk - 0.7 miles
  • Merchants Greene - 16 min walk - 0.9 miles
  • Fountain Plaza Mall - 18 min walk - 1.0 mile
  • Cherokee Crossing - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

  • ‪Huey Magoo's Chicken Tenders - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive

About this property

Quality Suites Morristown West

Art Deco hotel with free breakfast and a fitness center
Guests staying at Quality Suites Morristown West enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect to find free wired internet and 32-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Super 8 by Wyndham Morristown/South
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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is $67
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Is a free cancellation option available at Quality Suites Morristown West?

Quality Suites Morristown West offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to do close to Quality Suites Morristown West?

This hotel is located in Morristown, just steps from Manley Plaza. You'll also find Cherokee Crossing and Fountain Plaza Mall less than a mile away.

Will I be able to park at Quality Suites Morristown West?

Yes, self parking is offered for free at the hotel.

Does Quality Suites Morristown West have a casino on the premises?

No, Quality Suites Morristown West doesn't have a casino.

Will I find an indoor pool at Quality Suites Morristown West?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Suites Morristown West?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a café.

Does Quality Suites Morristown West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Suites Morristown West have a restaurant with a breakfast menu?

Yes, Quality Suites Morristown West serves free buffet breakfast each morning from its cafe.

Will Quality Suites Morristown West allow pets to stay free of charge?

No, pets aren't allowed at Quality Suites Morristown West.

Are there connecting rooms at Quality Suites Morristown West?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Quality Suites Morristown West?

No, there aren't any guestrooms with balconies at Quality Suites Morristown West.

Quality Suites Morristown West Reviews

Reviews

6.6
Rating 10 - Excellent. 117 out of 477 reviews
Rating 8 - Good. 130 out of 477 reviews
Rating 6 - Okay. 73 out of 477 reviews
Rating 4 - Poor. 67 out of 477 reviews
Rating 2 - Terrible. 90 out of 477 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

ROBIN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is friendly. The mini fridge is the best I've had in a hotel. The a/c was great. The room has water damage and black mold at the ceiling. The dark out curtains do not meet to darken the room. The tub leaked constantly. The commode is missing a bolt, so it rocks when you are on it. There is no room phone. There was a vehicle doing donuts in the parking lot that resulted in them hitting a pole and running off on foot. We actually witnessed this. Police were called by the desk clerk. There's no sitting area for smokers; they pile up in front of the main entrance because that's where the butt can is. We reserved an accessible room. We received a room on a top floor with a step-in tub/shower, it did not have a handheld shower head, and a very short, small toilet. We did not complain. We did not request a new room. We did not move hotels. We did learn a lesson.
Stayed 2 nights in Sep 2025

10/10 Excellent

Faye

Stayed 1 night in Sep 2025

6/10 Okay

Jaime A

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Old and could use a deep clean
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Maribel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
First room was very disgusting second room not any better I have enough pictures to show I would appreciate a refund
Stayed 1 night in Aug 2025

6/10 Okay

Jacob

Traveled with group
Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 10 nights in Jul 2025

6/10 Okay

Verified traveler

We were in need

The cleanliness was only thing in question…we pulled out sofa sleeper. There were half drank soda bottles in it. We pulled off sheets and requested more…other than that stay was nice
Stayed 1 night in Aug 2025

8/10 Good

Jody

Stayed 2 nights in Jul 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Peggie

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place needs a good cleaning. The pool area needs a major update. Not well ventilated so the paint is falling from the ceiling as well as the walls. Our tub spout was leaking constantly. The staff was really nice.
Stayed 4 nights in Jul 2025

8/10 Good

Brian

Stayed 2 nights in Jul 2025

2/10 Terrible

Mikaël

Stayed 1 night in Jul 2025

2/10 Terrible

lance

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Room had water stains on the floor and ceiling. Looks like flood damage at some point that was never cleaned or fixed properly. It smelled of smoke as well even though it is a non smoking facility.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann-Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was rough
Stayed 3 nights in Jun 2025

4/10 Poor

Jeffrey, Yorktown

Disliked: Cleanliness, property conditions & facilities
First room was not clean. Towel was used in bathroom. Soap was open. Gave us a new room. Crack and hole in tub. Took pic and showed to desk.
Stayed 2 nights in May 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Should be called Low Quality Inn

Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael A

Traveled with family
Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

6/10 Okay

corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dyana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

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