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Metcalfe Hotel Montréal by Gray Collection

4.0 star property

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Photo gallery for Metcalfe Hotel Montréal by Gray Collection

Outdoor pool, a heated pool
Deluxe Room, 1 King Bed, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch and dinner served
Lobby
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪3 min walk‬
  • Place, Bell Centre
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Montreal

Located in Downtown Montreal within a short walk of Bell Centre, Metcalfe Hotel Montréal by Gray Collection is within 2 miles (3 km) of other popular sights such as Notre Dame Basilica. This 119-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • The Underground City - 1 min walk - 0.0 miles
  • Sainte-Catherine Street - 2 min walk - 0.1 miles
  • McGill University - 3 min walk - 0.2 miles
  • Montreal Museum of Fine Arts - 7 min walk - 0.4 miles
  • Bell Centre - 10 min walk - 0.6 miles

Getting around

  • Peel Station - 1 min walk
  • Montreal Central Station - 10 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Pigeon Café & Bar - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Presotea - ‬2 min walk
  • ‪Café Vasco Da Gama - ‬2 min walk
  • ‪Campo - ‬2 min walk

About this property

Metcalfe Hotel Montréal by Gray Collection

Guests of Metcalfe Hotel Montréal by Gray Collection enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Valet parking is offered for CAD 55 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include a porter/bellhop and a fireplace in the lobby.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. IPod docks, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available for a fee: CAD 26.44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Benjamin

Things to do

  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2010
  • Fireplace in lobby
  • Renovated entire property - March 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 26.44 per person
  • Covered valet parking fee: CAD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 2025-05-31, 223060

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Le St-Martin Hôtel Particulier Montréal
Le St-Martin Hôtel Particulier Montréal Montreal
Le St-Martin Particulier Montréal
Le St-Martin Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal
St-Martin Particulier Montréal Montreal
St-Martin Particulier Montréal
Le St Martin Hôtel Particulier Montréal

Frequently asked questions

What can I see close to Metcalfe Hotel Montréal by Gray Collection?

This hotel is situated in Downtown Montreal, just steps from The Underground City and Sainte-Catherine Street, and within a short walk of Bell Centre. You'll also find Mount Royal Park and Place des Arts less than a mile away.

How much does it cost to stay at Metcalfe Hotel Montréal by Gray Collection?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Metcalfe Hotel Montréal by Gray Collection on Apr 23, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Metcalfe Hotel Montréal by Gray Collection?

Yes, secured valet parking is offered for CAD 55 per night with in/out privileges.

Does Metcalfe Hotel Montréal by Gray Collection feature a casino on the premises?

No, Metcalfe Hotel Montréal by Gray Collection doesn't have a casino.

Will I find an indoor pool at Metcalfe Hotel Montréal by Gray Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Metcalfe Hotel Montréal by Gray Collection?

This boutique hotel offers many amenities for couples such as an outdoor pool and a bar with some guestrooms featuring fireplaces.

Does Metcalfe Hotel Montréal by Gray Collection have a hot tub?

No, but this hotel does have a heated pool.

Does Metcalfe Hotel Montréal by Gray Collection have a restaurant that serves breakfast?

Yes, Metcalfe Hotel Montréal by Gray Collection serves buffet breakfast for a surcharge each morning at Restaurant Benjamin.

Will Metcalfe Hotel Montréal by Gray Collection allow pets to stay free of charge?

No, pets aren't allowed at Metcalfe Hotel Montréal by Gray Collection though service animals are welcome.

Does Metcalfe Hotel Montréal by Gray Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Metcalfe Hotel Montréal by Gray Collection?

The closest major airport to Metcalfe Hotel Montréal by Gray Collection is Montreal Metropolitan Airport (YHU), which is 11.8 mi away (29 minutes by car). Another top airport is Montreal–Trudeau Intl. Airport (YUL), which is located 11.3 mi away (18-minute drive).

Can I book a room with a balcony at Metcalfe Hotel Montréal by Gray Collection?

No, you won't find guestrooms with balconies at Metcalfe Hotel Montréal by Gray Collection.

Metcalfe Hotel Montréal by Gray Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1757 out of 2605 reviews
Rating 8 - Good. 578 out of 2605 reviews
Rating 6 - Okay. 166 out of 2605 reviews
Rating 4 - Poor. 67 out of 2605 reviews
Rating 2 - Terrible. 37 out of 2605 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

Stayed 3 nights in Dec 2025

8/10 Good

Lauren

Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Stayed 1 night in Dec 2025

10/10 Excellent

Kosta

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-located. Great price point. Year-round heated outdoor pool is small but a plus in winter.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria, Hauppauge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was lovely, helpful at all times and went above and beyond to make us welcome. The room was clean and comfortable. Even the coffee was good. The hotel exceeded out expectations and we plan to visit again.
Stayed 3 nights in Dec 2025

10/10 Excellent

René

Stayed 3 nights in Dec 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, amenities
Leftovers from previous guest were left in fridge of room 702. We checked in Dec 31, 2025
Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose Noel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay at this property. I travelled with my husband, daughter and mom from the US and stay a total of 6 nights and this place was everything we hoped for and more. First off, the hotel has a great location close to restaurants shops and cafes within walking distance and a block away from. St Katherine street. Our favorite feature was the complementary coffee and espresso machine we had in our room since we are all coffee lovers, they gave us all the complimentary coffee and water we asked for without complaint. Another thing we enjoyed was the service, every staff member we had an encounter with was so nice and polite, five star service !!!! The beds were super comfortable and they gave us robes and slippers as well. But most importantly, the entire property (including our room) was spotless. Even when it was hard to keep the lobby clean because of the constant in and out of people on snowy days, there was a staff member constantly sweeping and cleaning. The two restaurants on property were great, we had appetizers and drink at Benjamin and again, the service from staff amazing!!!! Can not stress enough how much we loved this hotel. We will definitely return.
Stayed 7 nights in Dec 2025

8/10 Good

Lars

Stayed 2 nights in Dec 2025

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They were renovating the 2nd floor but it was quiet during our stay. Checkin was fairly quick .
Stayed 3 nights in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and great service
Stayed 3 nights in Dec 2025

6/10 Okay

Ryan

Liked: Cleanliness, amenities
Room was good , pool could have been warmer and we got told we wouldn’t hear the construction happening when we checked in but that was not the case….. Monday morning woke up to a hammer drill drilling into the concrete around our room at 930am and Tuesday they started around 8am doing construction so we didn’t get to sleep in like planned . Tried taking the stairs however the stairwell had locked doors and doors that would not open on some floors . Had do not disturb sign on door but had housekeeping walk in while we where laying in bed and again after we left they came in n cleaned room . Other then that it’s a nice hotel and would have been excellent if we didn’t have these issues
Stayed 2 nights in Dec 2025

6/10 Okay

Julia, Toronto

Stayed 1 night in Dec 2025

10/10 Excellent

panagiotis peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Greatly enjoyed. Celebrated our 38th wedding anniversary.
Stayed 1 night in Dec 2025

8/10 Good

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant, professional staff and service. Merci!
Stayed 3 nights in Dec 2025

6/10 Okay

Danish

Liked: Cleanliness, property conditions & facilities, room comfort
It was fine
Stayed 3 nights in Dec 2025

8/10 Good

MARIE THERESE

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay !
Stayed 2 nights in Dec 2025

2/10 Terrible

Nova

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at quite a few 4-star and 5-star hotels before, and my experiences were usually great. But this time, my stay at this so-called 4-star hotel was honestly awful. First of all, the hotel looks extremely outdated. The decor and furniture feel old, and the lobby is tiny—there’s barely enough room for one table and a few chairs. Second, the room was also very small. For two people, it felt cramped and uncomfortable. Even the light switches looked worn out, and the curtains were visibly dirty, which was really disappointing. Third—and this was something I was actually looking forward to—the “heated pool” was a big letdown. It’s not a real pool at all. It’s basically the size of a hot tub, and the water wasn’t even warm. The gym was just as disappointing: there were only three treadmills, and the space was so small it barely felt like a gym. But the worst part happened on the third day. We requested housekeeping, and when we came back that evening, the room was a complete mess. Our backpack was left on the floor, and our clothes and shoes were scattered everywhere—total chaos. It was shocking and unacceptable. We came to Montreal hoping to enjoy a wonderful Christmas holiday, but this hotel stay completely ruined the experience. On top of that, the restaurant next door was overpriced and the food was honestly not good. I definitely won’t choose this hotel again. For the same price, there are so many better 4-star options in Montreal.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Edwin

Stayed 1 night in Dec 2025

10/10 Excellent

Haroldo

Stayed 1 night in Dec 2025

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed attractive room, and gracious, friendly and helpful staff made for a lovely stay at this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities
Yes the staff was extremely friendly.
Stayed 1 night in Dec 2025

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