Estaba muy sucio, olía mal, no tenía agua caliente, el agua del lavatorio salía naranja, la cama está súper sucia, y la persona que me atendió le trato súper mal, no me quizo dar ninguna otra opción
Extremely dirty. Heavy smoke smell. Left the room immediately and didn’t even care for a refund I wanted out of there asap.
My studio was in good shape. It looked like it had been recently fixed up, especially in the washroom. I noticed that there was no AC. What do people do in the summer? Open a window?
back trip in the 60's, noisy a-c, many dusty things
What is warm and comfortable and stuff so polite good location
This is a warning to stay away from this dump that they call apartment hotel. Are you riding around midnight and the room was filthy. I was itching all night fearing that I have bed bugs. Other people had bed bugs and had not seen those reviews before I booked. I arranged to have a shuttle pick me up the next morning at 9:30 a.m. and when I got down to the waiting area there was nobody in the office and there was another guy who was waiting for supposedly the shuttle. A taxi shows up and we asked if that was a shuttle and he said yes when we got to the airport we were each charged $7. I have attempted to reach the hotel 3 times and the manager is not on duty and someone else said the shuttle should have been there at 9:30 and it should have been free. Most importantly, this apartment hotel is a dump an absolutely disgusting and filthy. You will be afraid to sleep in the bed. I arrived at midnight and slept in it for about 4 hours and was itching all night and couldn't wait to leave that apartment hotel. Do yourself a favor and pay more to stay at the clean hotel not a roach hotel like this one.
Hair is everywhere. On my pillows, bed sheets, bathroom
This was a cheap clean room for a quick stay in Montreal. The room was clean but needed some updating especially the carpet and furniture. Additionally, there was no way to control the temperature in the room.
I did not like anything. Customer service was very very poor. When I arrived at the airport I called to arrange shuttle and the person who received my call treated me bad. Then, when we were picked up the driver treated very bad to another customer and was disrespectful and raised his voice to this girl. The driver did not help with the luggage and asked me to do it by myself (temp was -20 c). In summary, the environment was hostile and it seems the driver, the person who attended the call is the same person who manages reservations and the front desk. Lastly, the room was in a basement and had to move my luggage by myself after almost 12 hours traveling.
The place was perfect for me, the whole idea of a converted apt with full kitchen. Very close to Dorval shopping center, and the buses and airport. There are no frills amenities but i was not looking for these things. Manager Emily was very responsiveness to needs and the shuttle was convenient
Could improve with cleanliness. There were ants all over the place.
Great customer service and they even let us check in earlier. The guy at the front desk was very cooperative, and nice. We were very pleased with our stay. I highly recommend the hotel if you are catching a flight. They are about 5 minutes away from the airport and they offer transportation. Their price is very affordable.
My flight got delayed so I didn't arrive at the hotel until ~2 AM, then had to take the 4 AM shuttle back to the hotel. Shuttle was fantastic. Bed was super comfortable and apartment was spacious. I would stay here again.
It was a nice one bedroom apartment near the airport, a little bit old, but in decent condition.
The is a very nice hotel. They even have a free shuttle to the airport.
Beausejour Hôtel Appartements tiene 40 opciones de hospedaje con cafetera y tetera y secadora de cabello. La cocina está equipada con refrigerador, microondas y utensilios de cocina. Los baños están equipados con tina con regadera con tina profunda.
Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis. Se ofrece televisión con canales por cable. Se proporciona servicio de limpieza todos los días.
En Beausejour Hôtel Appartements, hay sala de fitness, personal multilingüe y café o té en un área común. Las áreas comunes cuentan con acceso a wifi gratis. Este apart-hotel en Dorval también dispone de servicios de concierge, lavandería y check-out exprés. Hay estacionamiento sin valet parking gratuito en las instalaciones.
En Beausejour Hôtel Appartements está prohibido fumar.
Este apart-hotel cerca del aeropuerto queda a 2.2 km (1.4 mi) de Saint Lawrence River, y a menos de 10 km (6 mi) de Sitio Histórico Nacional Canal de Lachine y CAE (empresa de aviación). Calle Saint Jacques y Mirador Pointe Claire también se encuentran a 10 km (6 mi). Estación de tren de Dorval se encuentra a 12 min caminando, y Montreal, QC (XAX-Estación de tren Dorval) se encuentra a 16 min a pie.
Este apart-hotel para no fumadores cuenta con una sala de fitness, café o té en un área común y servicio de concierge. También se ofrecen wifi gratis en las áreas comunes y estacionamiento gratis. Además, la propiedad dispone de lavandería en las instalaciones, servicio de recepción las 24 horas y check-out exprés.
Cada departamento se destaca por detalles como la tina profunda. Tiene además wifi gratis y cocinas. No tendrás tiempo de aburrirte gracias a la televisión con canales por cable, que se suma a la comodidad de tener refrigerador y microondas a tu disposición. Se incluye un servicio de limpieza semanal.
Estaba muy sucio, olía mal, no tenía agua caliente, el agua del lavatorio salía naranja, la cama está súper sucia, y la persona que me atendió le trato súper mal, no me quizo dar ninguna otra opción
Extremely dirty. Heavy smoke smell. Left the room immediately and didn’t even care for a refund I wanted out of there asap.
My studio was in good shape. It looked like it had been recently fixed up, especially in the washroom. I noticed that there was no AC. What do people do in the summer? Open a window?
We do have A/C units installed in windows of bedrooms during the summer.
back trip in the 60's, noisy a-c, many dusty things
Merci
What is warm and comfortable and stuff so polite good location
Thank you!
Thank you for the review
We are are sorry that the client was not happy with our hotel and I want to apologize to the guest as I was the person who did his check-in. I was impatient at one point with him and he did not deserve that and I am sorry for my attitude.This being said, I would like to give some information on what happened that day in the hotel: That day, the boiler ( machine heating up all the water for hotel ) just had broken and we were waiting for plumber to come to install a new boiler. Guest was informed of the situation and got the option of canceling for free or stay and get a discount for the fact that we would possibly get water only the next morning. Guest chose to stay and get the discount. But half hour later, I received a message from Expedia informing me that the guest had canceled his reservation. Thinking he had left hotel, I went to his apartment and found that he was still here. He was even in bed already,. So I asked '' Why did you cancel if you just accepted to stay and get discount. '' He said he canceled and then after wanted to correct that but could not . I asked him to re-contact Expedia to clarify. He did it but from their side they were saying they were not able to contact me. So finally I said to the guest, it was ok. '' The important is that you have decided to stay '' .Concerning the colored water, it was normal that the water was colored when the system was restarted . It was like this at first but soon after It got back to normal with clear water. Maybe the guest did not know that he had to let the water run out for a while before water gets back clear.Huguette, front desk service