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Hotel Metro, Autograph Collection

4.0 star property

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Photo gallery for Hotel Metro, Autograph Collection

Lobby
Reception
Reception
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
411 E Mason St, Milwaukee, WI, 53202
  • Place, Riverside Theater
    ‪5 min walk‬
  • Place, Milwaukee Art Museum
    ‪10 min walk‬
  • Place, Veteran's Park
    ‪11 min walk‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a dining area.

Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a flat-screen TV, a desk with a lamp, a chair, and a large mirror.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A modern hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a patterned carpet.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a sofa, a desk, and a dining area.

Room, 1 King Bed (Hearing Accessible)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a flat-screen TV, a desk with a lamp, a chair, and a large mirror.

Room, 2 Queen Beds (Hearing Accessible)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

A modern hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a patterned carpet.

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Spa Tub, Fireplace

A modern hotel room with a fireplace, sofa, TV, and a bathroom with a mirror and curtains.

Room, 1 King Bed, Spa Tub, Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Spa Tub

A modern hotel room with a large bed, a grey sofa, a small round table, and a nightstand with lamps.

Room, 1 King Bed with Spa Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Milwaukee

Located in Downtown Milwaukee, Hotel Metro, Autograph Collection is a leisurely stroll from popular sights such as Lake Michigan and Baird Center. This 63-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Riverside Theater - 5 min walk - 0.3 miles
  • Pabst Theater - 5 min walk - 0.3 miles
  • Milwaukee Public Market - 6 min walk - 0.4 miles
  • Milwaukee Art Museum - 10 min walk - 0.6 miles
  • Veteran's Park - 11 min walk - 0.6 miles

Getting around

  • Michigan & Jackson Tram Stop - 6 min walk
  • Milwaukee Intermodal Station - 17 min walk
  • General Mitchell Intl. Airport (MKE) - 14 min drive

Restaurants

  • Hotel Metro
  • ‪La Playa Cafe - ‬1 min walk
  • ‪Oggie's Kitchen & Bar - ‬1 min walk
  • ‪Mason Street Grill - ‬1 min walk
  • ‪Ward's House of Prime - ‬2 min walk

About this property

Hotel Metro, Autograph Collection

Hotel Metro, Autograph Collection offers a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 34.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include meeting rooms, a 24-hour business center, and free use of bicycles.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, refrigerators, and minibars are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Restaurant
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Free bicycle rentals
  • Gym
  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (42 inches high)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1937
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Frequently asked questions

Are free cancellation options available at Hotel Metro, Autograph Collection?

Hotel Metro, Autograph Collection provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Metro, Autograph Collection?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Metro, Autograph Collection on Aug 2, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Metro, Autograph Collection?

This hotel is situated in Downtown Milwaukee within a short 14-minute walk of Lake Michigan and also 13 minutes on foot from Henry W. Maier Festival Park. You'll also find American Family Field and Fiserv Forum within a short drive.

Will I be able to park at Hotel Metro, Autograph Collection?

Yes, valet parking is offered for USD 34 per night with in/out privileges. RV/bus/truck parking is also available for guests.

Does Hotel Metro, Autograph Collection feature a casino?

No, Hotel Metro, Autograph Collection doesn't have a casino.

Will I find an indoor pool at Hotel Metro, Autograph Collection?

No, there is no indoor pool at this hotel.

Is Hotel Metro, Autograph Collection a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include Egyptian cotton sheets, a rainfall showerhead, and a minibar.

Does Hotel Metro, Autograph Collection have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Metro, Autograph Collection feature a restaurant that includes a breakfast menu?

No, Hotel Metro, Autograph Collection doesn't have a restaurant that serves breakfast.

Will Hotel Metro, Autograph Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Metro, Autograph Collection for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 100.00 per night is collected.

Does Hotel Metro, Autograph Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Metro, Autograph Collection?

The closest major airport to Hotel Metro, Autograph Collection is General Mitchell Intl. Airport (MKE), which is 8.8 mi away (14 minutes by car). Another top airport is Waukesha, WI (UES-Waukesha County), which is located 19.5 mi away (25-minute drive).

Can I book a room with a balcony at Hotel Metro, Autograph Collection?

No, there aren't any guestrooms at Hotel Metro, Autograph Collection that offer a balcony.

Does Hotel Metro, Autograph Collection offer wedding services?

There are wedding services available at Hotel Metro, Autograph Collection if that's in your vacation plans.

Hotel Metro, Autograph Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Reinette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Nice spot and greet size rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love the updated property. We will be back 😊
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bran

Location was ideal. Valet service and front desk did a really nice job.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Philip

Liked: Staff & service
Plumbing problems. Staff responded fast with new room.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was extremely hot in building breakfast food eggs way over cooked bacon burnt
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Nice hotel and area. Super clean and well taken care of.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well laid out and clean. Everything was extremely comfortable. The best part was the staff! From the front desk to the valets to the service in the breakfast room, everybody was incredibly nice and welcoming.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge nice room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well maintained property! Loved it
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel is close to a lot of restaurants and venues.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco At Its Finest

Always amazing stay at the Metro. Brandon, our concierge, was super helpful and very accommodating. One of our favorite places to go.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom could have been cleaner, hair in drains
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great rooms.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Restaurant was great valet was friendly and quick
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at the hotel metro! Stayed during summerfest, and it was very convenient to walk to and from the festival grounds!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean facility in the heart of downtown.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The property had Everything we wanted.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Valejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heat control was broke and we needed to have the staff open windows to cool down the room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort

Adequate but not great

Be advised that check-in is at 4pm, not 3pm as is stated on Hotels.com, so plan accordingly. On both nights we were there, room service trays with visibly unfinished food were left for hours in the hallway which was unsightly and gross. Otherwise, the hotel is fine and comfortable for a short stay. Rooms are spacious.
Stayed 2 nights in Oct 2025

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