Spa Resorts in Meriden, CT

"Housekeeping and kitchen staff were very helpful and friendly. Front desk was less than helpful. During our stay there was also a very large party there with hundreds of children. They were running down the halls starting at 6am and going until after midnight, banging on doors, yelling with curse words at all hours, slamming doors to the stairs, etc and just completely unsupervised. No one else could use the pool or fitness center because the kids swarmed them and we’re jumping, tackling, playing football, etc. The adults were in the dining area partying it up watching a game and ignoring the kids. Multiple guests, including myself, were complaining to the front desk and getting dismissed and nothing was done. The only front desk worker who actually tried to help was Michael. But nothing was done to remedy the dissatisfaction with the other guests whose stay was a nightmare because of this."

"Clean room, friendly staff, and convenient location."

"The room wasn’t the cleanest. I pulled back the sheets and found a lot of long black hair. The bureau draws didn’t close. There was no remote in the room. The window sill was very dusty. The room had a musty smell to it. Breakfast was not great. Even though the food was on warmers it was still cold. The staff didn’t refill the food when it was low. There was no tea. The gentleman at the front desk on Saturday and Sunday was super nice. I don’t see myself staying here again. "