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Heeren By The River

2.5 star property
Hotel with free parking, steps from Jonker Street Night Market

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Photo gallery for Heeren By The River

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Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
No 7&9, Lorong Hang Jebat, Malacca City, Malacca, 75200
  • Jonker Street Night Market
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪5 min walk‬
  • A Famosa
    ‪6 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

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Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi

Superior Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room

Family Room | Desk, rollaway beds, free WiFi

Family Room

  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Room

Premium Room | Desk, rollaway beds, free WiFi

Premium Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, rollaway beds, free WiFi

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Malacca City

Located in Jonker Walk, Heeren By The River is adjacent to Jonker Street Night Market and within a 10-minute walk of other popular attractions like Dataran Pahlawan Melaka Megamall. This 20-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Jonker Street Night Market - 1 min walk - 0.0 miles
  • Malacca River - 2 min walk - 0.1 miles
  • Dataran Pahlawan Melaka Megamall - 5 min walk - 0.3 miles
  • A Famosa - 6 min walk - 0.3 miles
  • Mahkota Parade Shopping Mall - 8 min walk - 0.5 miles

Getting around

  • Kuala Lumpur International Airport (KUL) - 102 min drive

Restaurants

  • ‪Hard Rock Cafe Melaka - ‬1 min walk
  • ‪The Coffee JAR - ‬1 min walk
  • ‪Cendol Jam Besar - ‬2 min walk
  • ‪Lao Qian Ice Cafe - ‬1 min walk
  • ‪GravyBaby Melaka - ‬1 min walk

About this property

Heeren By The River

Hotel with free parking, steps from Jonker Street Night Market
At Heeren By The River, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. If you drive, take advantage of free parking. A multilingual staff is on hand to assist with luggage storage, securing valuables, and concierge services. This hotel also has a terrace.
Guests can expect to find free WiFi and LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Coffee makers and desks are other standard amenities.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MYR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Heeren River Hotel Malacca
Heeren River Hotel
Heeren River Malacca
Heeren River
Heeren By The River Hotel
Heeren By The River Malacca City
Heeren By The River Hotel Malacca City

Frequently asked questions

Is free cancellation available at Heeren By The River?

Heeren By The River offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do close to Heeren By The River?

This hotel is situated in Jonker Walk within a 10-minute walk of Jonker Street Night Market and Dataran Pahlawan Melaka Megamall. You'll also find Baba Nyonya Heritage Museum and Malacca River less than a mile away.

Will I be able to park at Heeren By The River?

Yes, self parking is offered for free at the hotel.

Does Heeren By The River include a casino on the premises?

No, Heeren By The River doesn't have a casino.

Will I find an indoor pool at Heeren By The River?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Heeren By The River?

Couples staying at this hotel will appreciate amenities like slippers as well as concierge services and a rooftop terrace.

Does Heeren By The River have a hot tub?

No, this hotel doesn't have a spa tub.

Does Heeren By The River have a restaurant with a breakfast menu?

No, Heeren By The River doesn't have a restaurant that serves breakfast.

Will Heeren By The River allow pets to stay free of charge?

No, pets and service animals aren't allowed at Heeren By The River.

Are there connecting rooms at Heeren By The River?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Heeren By The River?

The closest major airport to Heeren By The River is Malacca Intl. Airport (MKZ), which is 6 mi away (18 minutes by car).

Are there rooms with balconies at Heeren By The River?

No, there aren't any guestrooms with balconies at Heeren By The River.

Heeren By The River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 77 reviews
Rating 8 - Good. 44 out of 77 reviews
Rating 6 - Okay. 18 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

GAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel , fantastic location

was very happy with the hotel and the location , near the water , near the night market ,
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I was comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay but lack toiletries

Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and friendly, always greet with a big smile 😀
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Jennifer, Brisbane Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Stayed 2 nights in Dec 2018

6/10 Okay

Brian, Selangor, MY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff. Nice location with easy access to all must-see places in Melaka. But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Reasonable price.

Average. Water pressure weak for bathing.
Stayed 3 nights in Oct 2018

2/10 Terrible

Kalbana, Melaka

Disliked: Staff & service, property conditions & facilities
The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Stayed 1 night in Sep 2018

8/10 Good

Low, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location

Overall a very good stay. + : Strategic location, very near to Jonker Street. - : Unstable water pressure.
Stayed 1 night in Jul 2018

4/10 Poor

Syafiq, Nilai

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to the river

Toilet pipe and shower need go fix..room 303 Nice room... Strategic location Friendly staff Nice view
Stayed 1 night in Jun 2018

6/10 Okay

Azrrik

Liked: Cleanliness, room comfort

Not a great value.

The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.

8/10 Good

Nur Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Good location, friendly staff, spacious room but limited parking space.
Stayed 1 night in Dec 2017

4/10 Poor

vas, selangor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

"good location,but hotel is dirty"

stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
Stayed 1 night in Dec 2017

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic comfort

For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Stayed 1 night in Dec 2017

6/10 Okay

Vas, Subang Jaya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent location in front of Sids Pub/Jonkers

really bad 1)room 101 is super mouldy and musty with poor ventilation and had me sneezing. 2) overall cleanliness for bathroom and floors can be improved further. 3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle. 5)limited parking 6) no breakfast really good 1)excellent location 2)excellent staff
Stayed 1 night in Dec 2017

6/10 Okay

Darren, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities

Strategic location near jonker walk

Good location, clean room Difficult for parking if not reserved in advance (20 rooms, 8 spots) Toilet floor is rough, weird to touch on feet
Stayed 1 night in Dec 2017

8/10 Good

CL, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe. Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
Stayed 1 night in Dec 2017

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Stayed 1 night in Dec 2017

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location from where to start your day

This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness

Good location but room condition needs improvement

The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
Stayed 1 night in Nov 2017

6/10 Okay

Mel, malaysia

Liked: Cleanliness, staff & service

Walking distance to main tourist attractions

Great location, friendly staffs and comfortable room. Parking also easy as their provided parking space just next to the hotel. But hotel not suitable if brings small kids, elderly and oku. Stairs are too steep. Overall was a good stay.
Stayed 1 night in Sep 2017

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three stay for public holiday in central Melaka...

if you want to be next to Jonker Street and near the red church or Hard Rock the location is perfect. It is a basic shophouse, no lift, safe or fridge but clean and adequate. Mostly quiet with comfortable beds and private shower room. Limited parking but on CCTV and opposite a tourist police station. Great prices and staff were all very friendly and enormously helpful! We took two rooms and would go back again.
Stayed 2 nights in Aug 2017

8/10 Good

JohnW, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in the City Center

Front staff was very helpful and friendly, location is unbeatable, it is so close to Jonker Street and other attractions, Quiet and cozy with beautiful garden just outside the room. Very nice stay.
Stayed 2 nights in Aug 2017

8/10 Good

Karren Jane

Liked: Cleanliness, staff & service

In the heart of the old town

Clean and comfortable accomodation. Staff were very helpful. No breakfast here but restaurants and cafes are just next door. Very close to all attractions.
Stayed 2 nights in Jun 2017

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