Hatten Hotel Melaka

5.0 star property
Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Minibar, in-room safe, desk, iron/ironing board
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Lunch and dinner served
Rooftop bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite

7.2 out of 10
Good
(26 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite

7.6 out of 10
Good
(17 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

8.6 out of 10
Excellent
(33 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Malacca City

Hatten Hotel Melaka is adjacent to popular attractions such as Hatten Square and Dataran Pahlawan Melaka Megamall. This 704-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Centrally located in Malacca City, the hotel is connected to a shopping center and also a short walk from Mahkota Parade Shopping Mall and Mahkota Medical Center.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.0 miles
  • Hatten Square - 1 min walk - 0.0 miles
  • Mahkota Parade Shopping Mall - 2 min walk - 0.1 miles
  • Mahkota Medical Center - 3 min walk - 0.2 miles
  • A Famosa - 5 min walk - 0.3 miles

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk
  • ‪Nasi Lemak Balut - ‬7 min walk

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square
Hatten Hotel Melaka features a full-service spa, an outdoor pool, and a children's pool. Valet parking is offered for MYR 40 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

Is a free cancellation option available at Hatten Hotel Melaka?

Hatten Hotel Melaka offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hatten Hotel Melaka?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on Aug 13, 2025 start from $54.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hatten Hotel Melaka?

Guests enjoy the hotel's walkable location in Malacca City based on their ratings, and it's within a 10-minute walk of Dataran Pahlawan Melaka Megamall and A Famosa. You'll also find Jonker Street Night Market and Hatten Square less than a mile away.

Is parking available on site at Hatten Hotel Melaka?

Yes, valet parking is offered for MYR 40 per day. Accessible parking is also available for guests.

Is a spa located at Hatten Hotel Melaka?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, body treatments, and mani/pedis.

Does Hatten Hotel Melaka include a casino on the premises?

No, Hatten Hotel Melaka doesn't have a casino.

Will I find an indoor pool at Hatten Hotel Melaka?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hatten Hotel Melaka?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hatten Hotel Melaka?

No, but guests can enjoy a steam room at this hotel.

Does Hatten Hotel Melaka have a restaurant with a breakfast menu?

Yes, Hatten Hotel Melaka serves buffet breakfast for a surcharge each morning at Chatterz.

Will Hatten Hotel Melaka allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hatten Hotel Melaka.

Are there connecting rooms at Hatten Hotel Melaka?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hatten Hotel Melaka?

The closest major airport to Hatten Hotel Melaka is Malacca Intl. Airport (MKZ), which is 7.2 mi away (20 minutes by car).

Can I book a room with a balcony at Hatten Hotel Melaka?

No, you won't find guestrooms with balconies at Hatten Hotel Melaka.

Does Hatten Hotel Melaka offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hatten Hotel Melaka.

Hatten Hotel Melaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 342 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kwoon Tian

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in May 2025

10/10 Excellent

suzanna

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Overall is poor

Day1, basin was chocked. Day2, no floormat(spoken to a staff but not delivered) Day3, no floormat n face towels. Very disappointed with housekeeping.
Stayed 3 nights in Apr 2025

8/10 Good

Mansoor, Bay Point

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close some off the attractions
Stayed 1 night in May 2025

10/10 Excellent

Sutthiporn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

sindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed with the condition and non maintenance of the hotel room. Water hose was licking in toilet, toilet doors as well as main room door was so dirty. Furniture were dusty too. How do you expect quests to return when you don't bother to maintain the cleanliness and standard of the rooms
Stayed 2 nights in Apr 2025

2/10 Terrible

Boo Tiong

Traveled with group
Disliked: Cleanliness, staff & service

Poorly managed hotel

The parking requiring RM40 per entry. Internet very poor and toilet no bidet system. The card to the room faulty and as a result need to change room without any help from the porter
Stayed 2 nights in Apr 2025

10/10 Excellent

Thandayuthapani

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for family
Stayed 2 nights in Apr 2025

2/10 Terrible

TAN

Stayed 2 nights in Apr 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa Alizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

BALVINDER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Teck Chuan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property location is selling point of this hotel and that all.
Shower Level drop off easily. This show that the hotel did not take seriously on their room maintenance (Room 1402).
There are green spots over their glass windows (Room 1402).
Tap water flow was not very smooth as tap faucet set is old and wear off (Room 1402).
Stayed 1 night in Apr 2025

10/10 Excellent

Kin Fai

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were splendid! and the hotel is within walking distance to tourist attraction.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sigmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to be here
Stayed 2 nights in Apr 2025

8/10 Good

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Je donne un 4 grâce à l’emplacement très pratique… près du Red square et de Jonker Street, des restaurants au bord de la rivière et du Chinatown! L’établissement est assez vieux, mais la chambre était grande et propre et le personnel sympathique! Le restaurant sur le toit pourrait être intéressant… mais comme nous étions la semaine nous étions les seuls clients (j’imagine que les week-ends doivent être plus achalandés)! Même chose pour la piscine très tranquille et pas de bar ouvert tel que l’on voit sur la photo … c’était assez froid comme ambiance, mais bien entretenue et pratique pour se rafraîchir après nos journées de marche à visiter!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue Chneg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great service, good location and friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the complimetary parking which allowed us to walk over to the nearby malls for retail therapy. Room was spacious and the buffet breakfast met our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities

Poor Electrical Safety

Unfortunately the hotel is showing signs of age. Particularly with regards to the wiring. I received an electric shock whilst trying to switch off a bedside lamp. This resulted in me having to change rooms as the whole room had fused. The staff however were absolutely lovely and the review is a reflection on the hotel but not the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Boon Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was helpful and went through the extra mile to assist on my special request which slipped my mind.
Stayed 2 nights in Mar 2025

8/10 Good

Setmar Evaristo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I saw a small cockroach in the toilet, please improve the cleanliness. Though overall stay is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupinn

Stayed 1 night in Feb 2025