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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Premier Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Rooftop bar
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Hatten Square
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(44 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(20 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Premier Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.8 out of 10
Good
(41 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2

About the neighborhood

Malacca City

Hatten Hotel Melaka is adjacent to popular attractions such as Hatten Square and Dataran Pahlawan Melaka Megamall. This 704-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Centrally located in Malacca City, the hotel is connected to a shopping center and also a short walk from Mahkota Parade Shopping Mall and Mahkota Medical Center.

What's nearby

  • Hatten Square - 1 min walk - 0.0 miles
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 miles
  • Mahkota Parade Shopping Mall - 2 min walk - 0.1 miles
  • Mahkota Medical Center - 3 min walk - 0.2 miles
  • A Famosa - 5 min walk - 0.3 miles

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Chatterz - ‬2 min walk
  • Lobby @ Hatten Hotel
  • ‪Sebungkus - ‬1 min walk
  • ‪Cheng Ho Restaurant - ‬2 min walk
  • ‪Hatten Hotel Ballroom - ‬1 min walk

About this property

Hatten Hotel Melaka

Hatten Hotel Melaka features a full-service spa, an outdoor pool, and a children's pool. Valet parking is offered for MYR 40 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

Is a free cancellation option available at Hatten Hotel Melaka?

Hatten Hotel Melaka offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hatten Hotel Melaka?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on Mar 30, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hatten Hotel Melaka?

Guests positively rate the hotel's walkable location in Malacca City, just steps from Hatten Square and Dataran Pahlawan Melaka Megamall, and within a short walk of Mahkota Parade Shopping Mall. You'll also find Jonker Street Night Market and A Famosa less than a mile away.

Is parking available on site at Hatten Hotel Melaka?

Yes, valet parking is offered for MYR 40 per day. Accessible parking is also available for guests.

Is a spa located at Hatten Hotel Melaka?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Hatten Hotel Melaka include a casino on the premises?

No, Hatten Hotel Melaka doesn't have a casino.

Will I find an indoor pool at Hatten Hotel Melaka?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hatten Hotel Melaka?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hatten Hotel Melaka have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hatten Hotel Melaka have a restaurant with a breakfast menu?

Yes, Hatten Hotel Melaka serves buffet breakfast for a surcharge each morning at Chatterz.

Will Hatten Hotel Melaka allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hatten Hotel Melaka.

Does Hatten Hotel Melaka have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hatten Hotel Melaka?

The closest major airport to Hatten Hotel Melaka is Malacca Intl. Airport (MKZ), which is 7.2 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hatten Hotel Melaka?

No, there aren't any guestrooms with balconies at Hatten Hotel Melaka.

Does Hatten Hotel Melaka offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hatten Hotel Melaka.

Hatten Hotel Melaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Uma Mageswary

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
The day I arrived the counter service was very slow long register first and take the card only at 3pm waste my time queuing twice. Carparks everyday need to be validated before leaving the hotel this is not necessary. The toilet flush was working, and the phone cable was broken. The toilet is not clean and has a very bad odor. Second day didn't make up the room despite calling the house keeping. Paid for the breakfast on the very first at the counter but they didn't update the list every morning they asked the same question. This is my second time but didn't expect such service. Will not book this hotel again.
Stayed 3 nights in Dec 2025

4/10 Poor

Siaw Meng

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room is good although some mould in shower cubical. Headboard has stains. Breakfast quality was much lower than expected. Variety was also limited.
Stayed 1 night in Dec 2025

10/10 Excellent

Sahar Ismail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
had great stay. staff friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarvis Jing Wei

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hatten Hotel Melaka. The rooms were clean and comfortable, and the bathroom was absolutely spotless, which we really appreciated. Special shoutout to Azman from the concierge team — he proactively approached us when he saw we were carrying a lot of items and kindly offered to help bring everything up to our rooms. That level of attentiveness and care truly stood out and made us feel very well taken care of. The service from all staff was excellent throughout our stay — friendly, professional, and helpful. The location is also a big plus, with three shopping malls within walking distance and very convenient access to the bus pickup point, making it easy to get around Melaka. Overall, a very pleasant and comfortable stay. Highly recommended for anyone visiting Melaka, especially if you value good service and a convenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, room comfort
Clean but the furnitures are dated.
Stayed 2 nights in Sep 2025

6/10 Okay

June

Liked: Cleanliness
The breakfast was NOT FREE! We paid 20 Ringie for each of us each day -- total 200 for 2 people for 5 days. The air conditioner was not removing the humidity and caused the room to have a musty odor. The room was serviced twice in five days because we were getting ready for bed (about 7:00 to 8:00 PM) when they wanted to service the room. We told them not to bother. Very disappointed!
Stayed 5 nights in Dec 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean comfortable room and convenience location to historical sites.
Stayed 2 nights in Dec 2025

8/10 Good

Mohamed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to share feedback from our recent stay, with the intention of helping improve the overall guest experience.We booked five rooms and checked in early, as some family members were arriving a day later. During booking and check-in, we requested for the rooms to be on the same level and preferably close to one another. We understand this is subject to availability, and we were pleased that on Sunday, this arrangement was initially confirmed. During check-in, the staff assisting us informed us that one room was not ready and asked us to return in 30 minutes. When we came back, we were told that the room had already been taken up, and we were reassigned to a different room on another level. Although the team who attended to us later was apologetic, this was frustrating given the earlier assurance provided. I raised this matter to Mr Helmy. Unfortunately, his response came across as nonchalant and not customer-focused. He did not attempt to meaningfully address our concerns or show empathy. I am unsure if he is a manager or team lead, but his handling of the situation left a poor impression. The following day, we decided to try the gaming option offered by the hotel. My wife waited for more than 20 minutes, only to be informed that it was already full. This information could have been communicated earlier to avoid unnecessary waiting. I would also like to highlight an area for improvement during check-in and check-out. Queue management was disorganised, with guests crow
Stayed 2 nights in Dec 2025

2/10 Terrible

Sambhav

Disliked: Cleanliness, staff & service
THIS IS A SELF PROCLAIMED 5 STAR HOTEL, and at BEST A 3 STAR EXPERIENCE. Would suggest going to Marriott Courtyard or Doubletree Hilton instead. Rooms and lobbies are old fashioned and a little dirty tbh. I checked in to my room at around 8pm and it was such a below average experience. There was no hair dryer in the room and the refreshments kit was minimal. My safety deposit box was locked and I called the management at least 5 times to fix it. They promised to get it fixed only to make me wait over an hour till 12.30am and no response even then. I had to wake up for a polo game at 5.30am but THEY JUST DID NOT CARE.. Finally the box is STILL NOT FIXED AND idk where to keep my expensive belongings!!!!
Stayed 2 nights in Dec 2025

8/10 Good

Yewmun, Vermillion

Liked: Cleanliness, amenities, property conditions & facilities
The room is very spacious. Even with the windows closed, I could hear kids swimming on the 12th floor from my 14th floor room. The furnishings are a bit worn. The doormen and front desk staff were very helpful and friendly. There were a wide variety of food available at the breakfast buffet. Tast wise it was average. The staff cleared the table amd replenished food very promptly
Stayed 5 nights in Nov 2025

2/10 Terrible

Keong Soon

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked deluxe suite for 3 Days 2 nights. After the first night, we found live cockroaches running inside the bathroom. This is ultimate red flag for us. The hotel changed our room and gave us a small upgrade. Our new room face the main road and on this Friday night, there are probably around 100 motorcycles racing on the street. Hatten Hotel is located inside the illegal race track of these irritating daredevils racers. i am writing this review at about 1am and the noise is still going on. These motorbikes have been racing for the last 2 hours and over 10 rounds at least. I called the front desk/operator to complain. They are aware of this illegal racing activity that goes on every weekend. The hotel does not have ear plugs. Hotel guests have to endure these noises until the illegal race is over (???). This is totally unacceptable and we are not able to sleep at all with these noises going on.
Stayed 2 nights in Dec 2025

2/10 Terrible

Stacy

Traveled with family and small children
When I made the reservation, I specifically requested for 2 twin beds as I was traveling with my husband and my 12 years old son. It was not prepared for us. And the bed was extremely dirty and full of bugs (not sure what kind of bugs) that we were bitten so badly. The toilet bowl and toilet seat were also so dirty. I told my husband I did not hear any sound of vacuum which showed the staff vacuumed the rooms. It was such an unpleasant 2 nights stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Lock

Traveled with partner
Liked: Cleanliness
Yes .only don't have rubbish bin inside the toilets. My key cards get issue after they replaced it happen again
Stayed 2 nights in Dec 2025

10/10 Excellent

DO M R Menon

Stayed 2 nights in Dec 2025

4/10 Poor

Yazid

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
2 days of no housekeeping. Gym equipment not working. Rude gym staff
Stayed 1 night in Dec 2025

10/10 Excellent

Josephine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room - clean and spacious Location - close to coach terminal and mall
Stayed 1 night in Dec 2025

8/10 Good

Chong Yee

Liked: Cleanliness, staff & service
Cleaner and refreshed room might help. Breakfast variety can be improved too
Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Dec 2025

10/10 Excellent

Surjeet

Liked: Cleanliness, staff & service, amenities
Room was fantastic! Great value for money. We requested a room with a view and got one. Staff was extremely courteous and everyone always had a smile. I love how they will greet all guests with a hand on heart. Will certainly come back !
Stayed 2 nights in Nov 2025

6/10 Okay

Li Sze

Stayed 2 nights in Nov 2025

8/10 Good

Wenjia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always happy to stay here, friendly staff and convenient location.
Stayed 1 night in Nov 2025

10/10 Excellent

Tse Wan Fung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room abd spacious with beautiful view. Staffs are very polite and friendly. Breakfast is yummy and quite a lot of selections. Enjoy the stay here.
Stayed 2 nights in Nov 2025

8/10 Good

Chaw Su

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amentitirs
Stayed 2 nights in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
One of the reception staff was very helpful. The room/s r great.
Stayed 1 night in Nov 2025