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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via
VIP Access

Choose dates to view prices

Photo gallery for Hotel Emperador

Exterior
Bar (on property)
Lobby lounge
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
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Room options

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.8 out of 10
Excellent
(142 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

1 bedroom, minibar, in-room safe, desk

Single Room (Interior)

8.2 out of 10
Very good
(19 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | 1 bedroom, minibar, in-room safe, desk

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Emperador is next to popular attractions like Gran Via and Plaza de España - Princesa. This 232-room, 4-star hotel has a bar/lounge along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Prado Museum - 3 min drive - 1.2 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
At Hotel Emperador, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, French, Italian, Spanish

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Aug 17 - Aug 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Are free cancellation options available at Hotel Emperador?

Hotel Emperador offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Hotel Emperador?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Puerta del Sol. You'll also find Royal Palace of Madrid and Plaza Mayor less than a mile away.

Is there parking available at Hotel Emperador?

No, there isn't parking at this hotel.

Does Hotel Emperador feature a casino?

No, Hotel Emperador doesn't have a casino.

Is there an indoor pool at Hotel Emperador?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Hotel Emperador a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and an outdoor pool.

Are there hot tubs at Hotel Emperador?

No, this hotel doesn't have a spa tub.

Does Hotel Emperador have a restaurant with a breakfast menu?

Yes, Hotel Emperador serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Emperador allow pets to stay for free?

No, pets aren't allowed at Hotel Emperador though service animals are welcome.

Are there connecting rooms at Hotel Emperador?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Emperador?

The closest major airport to Hotel Emperador is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Hotel Emperador?

No, there aren't any guestrooms with balconies at Hotel Emperador.

Does Hotel Emperador have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Emperador.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1215 out of 1708 reviews
Rating 8 - Good. 348 out of 1708 reviews
Rating 6 - Okay. 93 out of 1708 reviews
Rating 4 - Poor. 28 out of 1708 reviews
Rating 2 - Terrible. 24 out of 1708 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Para nosotros el unico inconveniente es que o te ofrecen agua para beber, unicamente el dia que llegas. se que siempre compra uno. Pero minimo las botellas chiquitas. Par emergenccia.
Stayed 4 nights in Jun 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

SUK OH

Stayed 2 nights in Apr 2025

10/10 Excellent

LEONOR, BOCA RATON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent staf ,clean and close to meny restaurant and places walkable
Stayed 7 nights in Apr 2025

8/10 Good

Bobby, SCHENECTADY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast nice staff. Need tissues in the room .
Stayed 3 nights in Apr 2025

10/10 Excellent

Bosco C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jean, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on Gran Via. In room safe, coffeemaker, bathrobes and slippers, only one quirk, double bed, we prefer queen or king. Two windows with small balcony, great for people watching or Zurich marathon race on Sun 4/27/25.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leigh

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 3 nights in Apr 2025

6/10 Okay

Kari

Liked: Staff & service, amenities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Habram

Traveled with partner
Liked: Amenities
Excelente atención y maravilloso Hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is Beautiful and located in central Madrid, but is only one problem, a guy who happens to be the restaurant manager (Breakfast). He has single handedly ruined my stay at the Hotel and I would definitely never visit again EVER thanks to this horrible man!
Stayed 4 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay - staff was accommodating and friendly- great location. Comfortable and clean, we would most definitely go back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to restaurants and shopping, and staff was very helpful and courteous.
Stayed 1 night in Apr 2025

8/10 Good

Guy

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Glen, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the bed being a little smaller than usual it was a very pleasant stay. All staff were friendly and helpful and the daily breakfast was very appreciated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel in all of my Europe trip. The location couldn’t have been better, we were in the center of Gran Via which is the biggest tourist street in Madrid. It had a bunch of dining options around including a restaurant and a bar in the hotel itself. The metro station was literally across the street and it’s super easy and convenient to use if you wanna move around the city. The staff was super friendly. The room was spacious, clean and organized. They provided bathrooms and slippers for us. It was just very central very accessible and an overall great experience for me. I recommend this to anybody staying in Madrid. You won’t regret it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Babatunde

Liked: Cleanliness
Lovely location - metro, shops, and restaurants on the doorstep. The staff were very courteous and helpful. The hospitality was off chain.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonor Cristina Costa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised with a free upgrade upon check in and the complimentary in room Nespresso machines were amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2025

6/10 Okay

Jo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The aesthetic of the place and locality was amazing. They also sorted out moving our luggage seamlessly. Arrival and leaving was professional and friendly. I had VIP discount for the rooftop bar but this was not used. We went up to the bar to find it only opens from 6pm. Then went up at 9pm to grab a bite and enjoy a drink to find there was a private event that would be finished by 10pm (no one told us this before). Went there again at 10pm to be told it was closed the entire night for the private event (again, no one told us this). Very very frustrating. We also changed rooms during our stay. We checked at reception what room we were moved to and if we can get our card access, to be told that our room is exactly the same as before (he didn't check the computer). We went to the room to find someone else in there and felt incredibly embarrassed for disturbing them. Told the guy at reception who then corrected his error with no apology. So disappointing and I really do hope this isn't a repeated experience for others.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 3 nights in Apr 2025

10/10 Excellent

MARITZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Viviana Marie Cordero, gurabo

Traveled with family
Liked: Amenities
Excellent location, neat, neat everything
Stayed 7 nights in Apr 2025

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