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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via
VIP Access

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Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site
Lobby lounge
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(21 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(166 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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  • Free WiFi
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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Emperador is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 232-room, 4-star hotel has a bar/lounge along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Lope de Vega Theatre - 1 min walk - 0.0 miles
  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
At Hotel Emperador, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Room Mate Macarena, Madrid Gran Vía
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  • Free WiFi
  • Air conditioning
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9.4 out of 10, Exceptional, 1,325 reviews
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Jan 7 - Jan 8, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Are free cancellation options available at Hotel Emperador?

Hotel Emperador offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Emperador?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Emperador on Dec 28, 2025 start from $233.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Emperador?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Royal Palace of Madrid. You'll also find Plaza Mayor and Plaza de Santa Ana less than a mile away.

Will I be able to park at Hotel Emperador?

No, there isn't parking available at the hotel.

Does Hotel Emperador feature a casino?

No, Hotel Emperador doesn't have a casino.

Is there an indoor pool at Hotel Emperador?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hotel Emperador?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and an outdoor pool.

Does Hotel Emperador have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Emperador have a restaurant with a breakfast menu?

Yes, Hotel Emperador serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Emperador allow pets to stay for free?

No, pets aren't allowed at Hotel Emperador though service animals are welcome.

Are there connecting rooms at Hotel Emperador?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Emperador?

The closest major airport to Hotel Emperador is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (22 minutes by car).

Are there rooms with balconies at Hotel Emperador?

No, there aren't any guestrooms with balconies at Hotel Emperador.

Does Hotel Emperador have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Emperador.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1338 out of 1905 reviews
Rating 8 - Good. 405 out of 1905 reviews
Rating 6 - Okay. 107 out of 1905 reviews
Rating 4 - Poor. 26 out of 1905 reviews
Rating 2 - Terrible. 29 out of 1905 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool and observation deck has beautiful views of the city. It is conveniently located to everything.
Stayed 3 nights in Oct 2025

8/10 Good

Michellee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in center of all. Good breakfast as well. Not happy that o was not able to get rook upgrade per my level.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Great location and steps from the metro, but you pay for it. Immaculately clean but nothing else about the stay jumped out imo. Pool area was nice but was too cold when I stayed. Can’t fault the hotel for that. Staff at the pool bar/restaurant were rude/dismissive (to me at least)
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

A great hotel, centrally located with all amenities, shopping and transport close by. Well kept rooms, bars and great staff.
Stayed 4 nights in Sep 2025

6/10 Okay

Linda

Traveled with family
Disliked: Amenities, property conditions & facilities
Looked old and tired
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Elevator very slow. Other than that the hotel was perfect for location, access to metro and walkability to all sites in Old Town and Mercado de San Miguel.
Stayed 4 nights in Sep 2025

6/10 Okay

Xiaoxi

Liked: Staff & service
Disliked: Cleanliness
I stayed at this hotel for two nights and was disappointed with the experience. When I first checked in, I found hair and even a contact lens left in the shower, which showed the bathroom wasn’t properly cleaned. On top of that, the walls are very thin — around 4am I could clearly hear the guest in the next room showering and singing. It was so loud that I couldn’t sleep well. Overall, the cleanliness and soundproofing were far below expectations, and I would not choose to stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emiliano Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent very helpful, room was a bit small but pretty clean, i think a microwave would be a plus for all the rooms, highly recommend El emperador hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The terrace restaurant.
Stayed 7 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very comfortable bed and decent shower. The breakfast selection was very good with plenty of seating. Location of the hotel was perfect for public transport or walking to main attractions. Will definitely consider on next visit to Madrid.
Stayed 3 nights in Sep 2025

4/10 Poor

Elvia

Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Emperado

Great bedrooms, great pool and terrace, staff very friendly and knowledgable.
Stayed 5 nights in Sep 2025

10/10 Excellent

Veronica, Georgetown

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Permitir al menos una maleta por persona en el maletero. Que nos dijeron que era 1 por habitacion y aunque se quedaron con ellas parecia un favor y no un derecho por haber pernoctado un total de 5 noches en el hotel, ademas de que eso no lo dice en ningun sitio.
Stayed 1 night in Jun 2025

10/10 Excellent

Camilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent.
Stayed 3 nights in Jun 2025

10/10 Excellent

lizbett

Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting face cloths was difficult.
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, room comfort

Excellent location

Excellent location, comfy beds, good pool area although extremely busy on a Saturday afternoon with lots of reserved beds not being used.
Stayed 4 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good, issues with small elevators.
Stayed 3 nights in Sep 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

RICARDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones remodeladas
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel right in the heart of Madrid's shopping and theatre district. Just a short walk to great dining options and the Royal Palace. Would definitely recommend. Breakfast was good and rooms were well appointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

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