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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via
VIP Access

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Photo gallery for Hotel Emperador

Experience the classic European charm of Hotel Emperor, featuring a curved facade with balconies and large windows.
Relax by the rooftop pool, surrounded by a vibrant urban landscape.
Enjoy a spacious room with a large dining table, ornate door, and expansive window offering a view of the outdoors.
Classic design meets comfort in this stylish hotel room, featuring a plush seating area, elegant artwork, and a beautifully patterned carpet.
Relax on the outdoor terrace with tables, chairs, and a fire pit, taking in the city views and serene ambiance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Relax in a stylishly appointed room with a large bed, nightstand, and comfortable chair.

Standard Double or Twin Room

8.8 out of 10
Excellent
(145 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Relax in a spacious room with a large bed, modern chandelier, and a convenient desk area.

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Comfortable room with a neatly made bed, desk, and window with curtains.

Single Room (Interior)

8.2 out of 10
Very good
(19 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Classic design with a large bed, bedside tables, desk, and window with curtains.

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Relax in this stylish room with a large bed, desk, and balcony offering a city view.

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Emperador is next to popular attractions like Gran Via and Plaza de España - Princesa. This 232-room, 4-star hotel has a bar/lounge along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Prado Museum - 3 min drive - 1.2 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
At Hotel Emperador, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Are free cancellation options available at Hotel Emperador?

Hotel Emperador offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Hotel Emperador?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Puerta del Sol. You'll also find Royal Palace of Madrid and Plaza Mayor less than a mile away.

Is parking available on site at Hotel Emperador?

No, there isn't parking at this hotel.

Does Hotel Emperador feature a casino?

No, Hotel Emperador doesn't have a casino.

Is there an indoor pool at Hotel Emperador?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Hotel Emperador?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and an outdoor pool.

Does Hotel Emperador have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Emperador have a restaurant with a breakfast menu?

Yes, Hotel Emperador serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Emperador allow pets to stay for free?

No, pets aren't allowed at Hotel Emperador though service animals are welcome.

Are there connecting rooms at Hotel Emperador?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Emperador?

The closest major airport to Hotel Emperador is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel Emperador?

No, there aren't any guestrooms with balconies at Hotel Emperador.

Does Hotel Emperador have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Emperador.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1206 out of 1696 reviews
Rating 8 - Good. 347 out of 1696 reviews
Rating 6 - Okay. 93 out of 1696 reviews
Rating 4 - Poor. 26 out of 1696 reviews
Rating 2 - Terrible. 24 out of 1696 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Para nosotros el unico inconveniente es que o te ofrecen agua para beber, unicamente el dia que llegas. se que siempre compra uno. Pero minimo las botellas chiquitas. Par emergenccia.
Stayed 4 nights in Jun 2025

8/10 Good

SHARBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, por ubicación y servicios
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miriam, Laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Apr 2025

8/10 Good

Elizabeth Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - upscale with great location. Great security, very helpful staff. Breakfast buffet was very lovely as well as rooftop bar and restaurant. Downside was that it was noisy. They had a banquet in the hotel and we could hear percussive music that didn't stop until 12:30 am. Also there was a dangerous doorstop in our bathroom with sharp jagged edges.
Stayed 3 nights in May 2025

8/10 Good

MaryEllen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooftop bar
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Emiliano Oscar

Stayed 2 nights in May 2025

10/10 Excellent

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service! Super convenient!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We were also here during the Madrid blackout and the staff were incredibly patient, accommodating, and helpful. Would highly recommend and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ignacio, Cibolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff and service. Loved the room and location in the center of the city. Easy walking to Plaza Mayor, Flamenco shows and so much more…we loved this place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heliberto

Stayed 4 nights in Apr 2025

10/10 Excellent

Awilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice people
Stayed 4 nights in Apr 2025

10/10 Excellent

Ireneusz, Freehold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center. Walking distance to major attractions. Good breakfast and friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ALONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

LUIS ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except they don't have an emergency plan for when they don't have power.
Stayed 3 nights in Apr 2025

2/10 Terrible

Brendan

Disliked: Staff & service
I would have liked this hotel if it wasn’t for the extremely rude Porter who started shouting at me for no reason claiming that I had been to pick up my luggage four times when it was completely not true. I went to complain to the reception to tell him off, and they did not do much I do not expect this treatment at a four-star hotel I don’t come to be insulted.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great hotel

Location is brilliant, the hotel is truly exceptional, the rooftop is also a plus with amazing views
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamalini, Nunawading

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, metro station a few minutes walk away. Helpful staff. Room was spacious. Overall a very comfortable and pleasant stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zandra

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, friendly staff and good cleaning and condition of the installation If you have a car the parking is imposible and very Noisy but excellent place
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks good inside and is located on gran via where stores like Lacoste, Uniqlo, and others exists. Some close dining options available. It has Santo Domingo metro few steps away.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 10 nights in Apr 2025

10/10 Excellent

Seong Eun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goods
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base for a Madrid trip

Well located and a touch of luxury- perfect in every way.
Stayed 5 nights in Apr 2025

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