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Four Points Flex by Sheraton Madrid Atocha

2.0 star property
Hostal with a rooftop terrace, near El Retiro Park

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

Exterior
Interior
Front of property
Reception
Standard Room, 1 Queen Bed, Terrace, City View | Down comforters, laptop workspace, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, Atocha Station Memorial
    ‪16 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Down comforters, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View | Down comforters, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Terrace, City View

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Basic Double Room

Down comforters, laptop workspace, soundproofing, iron/ironing board

Basic Double Room

  • Sleeps 2

View all photos for Basic Twin Bed Room

Down comforters, laptop workspace, soundproofing, iron/ironing board

Basic Twin Bed Room

  • Sleeps 2

View all photos for Double Room With Terrace

Down comforters, laptop workspace, soundproofing, iron/ironing board

Double Room With Terrace

  • Sleeps 2

View all photos for Accesible Room

Down comforters, laptop workspace, soundproofing, iron/ironing board

Accesible Room

  • Sleeps 2

Efficient Single, Guest Room, 1 Double

  • Sleeps 1

Standard, Guest Room, 2 Twin

  • Sleeps 2

Standard, Guest Room, 1 Queen

  • Sleeps 2

Standard Triple, Guest Room, 1 Queen Or 1 Twin

  • Sleeps 3

Standard Terrace, Guest Room, 1 Queen, City View, Terrace

  • Sleeps 2

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About the neighborhood

Madrid

Located in Arganzuela, Four Points Flex by Sheraton Madrid Atocha is within a mile (2 km) of popular sights such as El Retiro Park and Museo Nacional Centro de Arte Reina Sofía. This 230-room hostal welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and a 24-hour front desk.

What's nearby

  • Atocha Station Memorial - 16 min walk - 0.9 miles
  • Madrid Río - 19 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.1 miles
  • Museo Nacional Centro de Arte Reina Sofía - 20 min walk - 1.1 miles
  • Paseo del Prado - 20 min walk - 1.1 miles

Getting around

  • Mendez alvaro Station - 8 min walk
  • Madrid Delicias Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Honest Greens Madnum - ‬1 min walk
  • ‪Cafetería de La Estación - ‬6 min walk
  • ‪El Virrey de San Telmo - ‬9 min walk
  • ‪El Punto - ‬10 min walk
  • ‪Arturo’s Tap Room - ‬2 min walk

About this property

Four Points Flex by Sheraton Madrid Atocha

Hostal with a rooftop terrace, near El Retiro Park
Guests of Four Points Flex by Sheraton Madrid Atocha enjoy a rooftop terrace, free WiFi in public areas, and microwave in a common area. Self parking is available for EUR 20 per day. The front desk is staffed 24/7 to help with locker space, and answer any questions about the accommodations. This smoke-free hostal also has a vending machine.
Guests can expect free WiFi and 27-inch flat-screen TVs with digital channels. Beds sport down comforters.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Frequently asked questions

What is there to do around Four Points Flex by Sheraton Madrid Atocha?

This hostal is situated in Arganzuela within a short 20-minute walk of Plaza del Emperador Carlos V. You'll also find El Retiro Park and Prado Museum within a short drive.

Is parking available on site at Four Points Flex by Sheraton Madrid Atocha?

Yes, covered parking is offered for EUR 20 per day. Accessible parking and electric car charging are also available for guests.

Does Four Points Flex by Sheraton Madrid Atocha include a casino on the premises?

No, Four Points Flex by Sheraton Madrid Atocha doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Madrid Atocha?

No, there is no indoor pool at this hostal.

What amenities will couples enjoy at Four Points Flex by Sheraton Madrid Atocha?

Couples staying at this hostal will appreciate amenities like a down comforter as well as a rooftop terrace and a 24-hour front desk.

Are there hot tubs at Four Points Flex by Sheraton Madrid Atocha?

No, there isn't a spa tub at this hostal.

Does Four Points Flex by Sheraton Madrid Atocha have a restaurant that serves breakfast?

No, Four Points Flex by Sheraton Madrid Atocha doesn't have a restaurant that serves breakfast.

Does Four Points Flex by Sheraton Madrid Atocha allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points Flex by Sheraton Madrid Atocha for a fee of EUR 10 per pet, per day.

Does Four Points Flex by Sheraton Madrid Atocha have connecting rooms?

No, this hostal doesn't feature connecting guestrooms.

How far is the airport from Four Points Flex by Sheraton Madrid Atocha?

The closest major airport to Four Points Flex by Sheraton Madrid Atocha is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Four Points Flex by Sheraton Madrid Atocha?

Yes, some guestrooms at Four Points Flex by Sheraton Madrid Atocha offer a balcony and may feature city views.

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1181 reviews
Rating 8 - Good. 367 out of 1181 reviews
Rating 6 - Okay. 161 out of 1181 reviews
Rating 4 - Poor. 57 out of 1181 reviews
Rating 2 - Terrible. 28 out of 1181 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Clean, quiet and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

ann

Stayed 1 night in Oct 2025

10/10 Excellent

Jovelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

10/10 Excellent

Nayeli

Traveled with family
The staff was very helpful with everything and the room was super clean. Would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Stayed 4 nights in Oct 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate. Bathroom-shower was ingeniously designed. Second day no floor towel was left for after shower, but cleaning service made up my bed and left the room tidy. Loved seeing the eco- room card which regulated the light. Lots of functioning tv channels!
Stayed 2 nights in Oct 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff could benefit from a crash course at charm school.
Stayed 3 nights in Oct 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Exlent location
Stayed 6 nights in Sep 2025

8/10 Good

Cinzia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had to wait over 30 min because our room was not ready by the posted 3 pm check-in time. The room was clean but with minimal furniture: no drawers, no desk, no chair (just a small stool). The shower door doubles as a bathroom door, which means there is a puddle on the floor after one showers. However the location is convenient, some of the staff were very nice and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jasmin, Mesquite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean many restaurants and metro station is close to the hotel recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Honorio

Stayed 1 night in Sep 2025

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pretty new. Very modern. Not close to the center but is still a good choice.
Stayed 3 nights in Sep 2025

8/10 Good

Solomon

Stayed 4 nights in Sep 2025

6/10 Okay

Carlo

Liked: Cleanliness, staff & service, room comfort
Staff is good, very attentive. However, room is way small, not even a decent desk or chair oriented for middle age, disabled, elderly people rather oriented to other guests who stay for shorter time. First floor is equiped with vending machines focused on selling you staff rather that providing free water when needed as a courtesy (bare minimum). It appears that's not this place business model. Not staying here again, only stayed because of closeness to Atoche train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 6 nights in Sep 2025

8/10 Good

nikki

Liked: Cleanliness, staff & service, property conditions & facilities
There were restaurants in walking distance. The room is clean, I had a cute patio. My only complaint is the price. In Canadian dollars this was a very expensive stay, for just a basic room. You can find much better deals outside of Madrid.
Stayed 1 night in Sep 2025

10/10 Excellent

Zaida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and very clean! Excellent!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jann

Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
I rated it. I am done.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new clean hotel within 5 minute walk of Mendez Alfaro subway and C10 lines. Basic rooms, but everything one needs. Seems to cater to both tourists and business travellers. Excellent selection of restaurants - at the end of the street and across Av. Mendez Alfaro - mostly all-day.I'd stay there again if in Madrid.
Stayed 7 nights in Sep 2025