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City Hotel Luton

2.5 star property

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Photo gallery for City Hotel Luton

Reception
Exterior
Front of property
Free toiletries, hair dryer, towels, soap
Iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
40A Guildford Street, Luton, England, LU1 2PA
  • Place, Luton Mall
    ‪3 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪16 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

Iron/ironing board, free WiFi, bed sheets

Compact Double Room

  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - No Window

Iron/ironing board, free WiFi, bed sheets

Standard Double Room - No Window

  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room - No Window

Iron/ironing board, free WiFi, bed sheets

Small Double Room - No Window

  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room without Window.

Iron/ironing board, free WiFi, bed sheets

Twin Room without Window.

  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Double Room

Iron/ironing board, free WiFi, bed sheets

Accessible Double Room

  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Luton

Located within a 5-minute walk of Cineworld Luton, City Hotel Luton is within a 15-minute stroll of Luton Mall. This 68-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.

What's nearby

  • Luton Mall - 3 min walk - 0.2 miles
  • Cineworld Luton - 3 min walk - 0.2 miles
  • University of Bedfordshire - 6 min walk - 0.4 miles
  • Grosvenor Casinos - 9 min walk - 0.5 miles
  • Kenilworth Road Stadium - 16 min walk - 0.9 miles

Getting around

  • Luton Station - 2 min walk
  • Luton Airport (LTN) - 9 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬3 min walk
  • ‪Great Northern - ‬1 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Lartista Ristorante - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

City Hotel Luton

Guests staying at City Hotel Luton enjoy free WiFi in public areas, express check-out, and a vending machine. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Free toiletries are also standard. Change of towels is available on request.

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Reception
Thistle Express London Luton
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
7.8 out of 10, Good, 1,338 reviews
$54 nightly
The price is $65
Apr 6 - Apr 7
Total with taxes and fees
Thistle Express London Luton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 8.80 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (165 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 8.80 per night (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Frequently asked questions

Are free cancellation options available at City Hotel Luton?

City Hotel Luton offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at City Hotel Luton?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at City Hotel Luton on Mar 25, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around City Hotel Luton?

This hotel is located in Luton and just steps from Luton Mall and Cineworld Luton. You'll also find Kenilworth Road Stadium and Grosvenor Casinos less than a mile away.

Is parking available on site at City Hotel Luton?

No, there isn't parking available at the hotel.

Does City Hotel Luton feature a casino on the premises?

No, City Hotel Luton doesn't have a casino.

Will I find an indoor pool at City Hotel Luton?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at City Hotel Luton?

Amenities at this hotel that appeal to couples include concierge services and a 24-hour front desk.

Does City Hotel Luton have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Hotel Luton have a restaurant that serves breakfast?

No, City Hotel Luton doesn't have a restaurant that serves breakfast.

Will City Hotel Luton allow pets to stay for free?

No, pets aren't allowed at City Hotel Luton.

Are there connecting rooms at City Hotel Luton?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to City Hotel Luton?

The closest major airport to City Hotel Luton is Luton Airport (LTN), which is 2.2 mi away (9 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 28.4 mi away.

Can I book a room with a balcony at City Hotel Luton?

No, there aren't any guestrooms with balconies at City Hotel Luton.

City Hotel Luton Reviews

Reviews

6.2
Rating 10 - Excellent. 135 out of 722 reviews
Rating 8 - Good. 174 out of 722 reviews
Rating 6 - Okay. 146 out of 722 reviews
Rating 4 - Poor. 102 out of 722 reviews
Rating 2 - Terrible. 165 out of 722 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More great service from Moyn on the reception. My room didn’t have USB ports so I couldn’t charge my phone and he moved me to a room which did. Occasionally the aircon blew cold during the night but I only noticed as I got up to use the bathroom. Great phone reception. Tv worked well and I really like the bathrooms here. It was my last of many stays but if I return I wouldn’t hesitate to book this hotel again. The staff are always friendly and any problems are sorted quickly. That’s what places this apart from other budget hotels. The excellent service.
Stayed 4 nights in Dec 2025

4/10 Poor

Muhammad

Stayed 1 night in Dec 2025

8/10 Good

Tarek

Liked: Cleanliness, staff & service, amenities
The location was good just few minutes walk from Luton station with good connection to London. There are many supermarkets and restaurants around. The room was basic but clean with good size and comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a room without window. It suited my needs Moyn was his usual efficient self. I really like the shower in these rooms. I’ll be back for another stay next week.
Stayed 3 nights in Dec 2025

2/10 Terrible

Gabriela

Stayed 1 night in Dec 2025

10/10 Excellent

costep

Stayed 1 night in Dec 2025

10/10 Excellent

Sebastian

Stayed 3 nights in Dec 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless room as always and a fast check-in with Moyan. Lovely to have my sheets and towels changed during my five day stay. Love the Dove toiletries
Stayed 4 nights in Dec 2025

6/10 Okay

Will

Traveled with family
Disliked: Staff & service, amenities
Very noisy
Stayed 1 night in Dec 2025

10/10 Excellent

danial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Joseph

Stayed 1 night in Nov 2025

6/10 Okay

Maximilian

Stayed 1 night in Nov 2025

8/10 Good

kevin

Liked: Cleanliness, amenities, property conditions & facilities
As always the staff were very welcoming for check in room was clean never have any problems when i stay here in the town centre close to shops and good transport links.
Stayed 2 nights in Nov 2025

8/10 Good

Susitharan

Stayed 1 night in Nov 2025

6/10 Okay

Ellie

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Andrzej

Stayed 1 night in Nov 2025

10/10 Excellent

AKINLAYO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moyn on reception gave his usual great service. Swift check in and the room was lovely and warm. I love the wet room style bathroom and the toiletries included are very nice. Great base to explore with the station nearby making day trips to london quick and easy. There’s loads of entertainment near to the hotel and shopping even a cinema.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher, Gosport

Stayed 1 night in Oct 2025

2/10 Terrible

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean. The room stank of cigarettes. The staff were rude. he put a piece of paper in front of me and said ‘sign’ when I asked him what I was signing he just kept repeating ‘sign’. There was NO air-con and it was pure hell and the hottest room ever. DESPITE booking a room with a window, i wish i didn’t bother, because the window was welded closed. It was awful. It states quiet hours are 11pm-7am but forget to mention that the pub across the road is open until 2am playing all kinds of awful bass music. There was a family in the room next to us with a literal SCREAMING baby as if it was in pain from 1am-3am. They were on the phone outside our door and shouting at each other. I was not able to sleep and don’t even get me started on the shower!!! It dribbled. No pressure whatsoever. We actually couldn’t get showers because there was no water pressure. Only plus of this stay was the fact I could use an iron but honestly I would’ve rather slept in my car. I will be contacting for a refund.
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget hotel.

A windowless room was perfect at this time of year. Decent sized Tv. And the bathroom with a shower / wet room style. No climbing over the bath. Decent sized towels I’ll be back.
Stayed 4 nights in Oct 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy rooms. Central location
Stayed 1 night in Oct 2025

2/10 Terrible

Aisha

2/10 Terrible

Aisha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
room was disgusting and dirty, stains and an old earring was found in bed. don’t stay here it’s unsafe, fights happening outside, so noisy can hear people walking past. bathroom is a wet room
Stayed 1 night in Oct 2025

10/10 Excellent

Melvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget but fitted our needs, clean and functional Staff were great
Stayed 1 night in Oct 2025

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