Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property
Pet-friendly hotel with an indoor pool connected to a shopping center in Louisville

Choose dates to view prices

Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Bar (on property)
Lobby
Daily cooked-to-order breakfast (USD 16 per person)
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
400 Sherburn Lane, Louisville, KY, 40207
  • Mall St. Matthews
    ‪2 min walk‬
  • Baptist Hospital Louisville
    ‪17 min walk‬
  • KFC Yum Center
    ‪12 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

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Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Louisville

Located in St. Matthews within a 5-minute walk of Mall St. Matthews, Hilton Garden Inn Louisville Mall of St. Matthews is within a mile (2 km) of other popular attractions like Baptist Hospital Louisville. This 150-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym. It's connected to a shopping center in central Louisville, and a short drive from Oxmoor Center and Saint Matthews Station Shopping Center.

What's nearby

  • Mall St. Matthews - 2 min walk - 0.1 miles
  • Baptist Hospital Louisville - 17 min walk - 0.9 miles
  • Oxmoor Center - 2 min drive - 1.1 miles
  • KFC Yum Center - 12 min drive - 8.8 miles
  • Kentucky Exposition Center - 13 min drive - 9.1 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Red Robin - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Hilton Garden Inn Louisville Mall of St. Matthews

Pet-friendly hotel with an indoor pool connected to a shopping center in Louisville
Guests staying at Hilton Garden Inn Louisville Mall of St. Matthews enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 3.87 per day. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Flat-screen TVs come with digital channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 16 for adults and USD 8 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Louisville Mall of St. Matthews?

Hilton Garden Inn Louisville Mall of St. Matthews provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hilton Garden Inn Louisville Mall of St. Matthews?

This hotel is situated in St. Matthews, just steps from Mall St. Matthews. You'll also find Oxmoor Center and Historic Frankfort Avenue within a short drive.

Is parking available on site at Hilton Garden Inn Louisville Mall of St. Matthews?

Yes, parking is offered for USD 3.87 per day. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Louisville Mall of St. Matthews feature a casino at the property?

No, Hilton Garden Inn Louisville Mall of St. Matthews doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Louisville Mall of St. Matthews?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Louisville Mall of St. Matthews?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Louisville Mall of St. Matthews have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Louisville Mall of St. Matthews feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Louisville Mall of St. Matthews serves a cooked-to-order breakfast for a surcharge each morning at The Garden Grille & Bar.

Will Hilton Garden Inn Louisville Mall of St. Matthews allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Louisville Mall of St. Matthews for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn Louisville Mall of St. Matthews have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hilton Garden Inn Louisville Mall of St. Matthews?

The closest major airport to Hilton Garden Inn Louisville Mall of St. Matthews is Louisville, KY (LOU-Bowman Field), which is 3.8 mi away (7 minutes by car). Another top airport is Louisville Intl. Airport (SDF), which is located 9.2 mi away (13-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Louisville Mall of St. Matthews?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Louisville Mall of St. Matthews.

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 591 out of 794 reviews
Rating 8 - Good. 142 out of 794 reviews
Rating 6 - Okay. 35 out of 794 reviews
Rating 4 - Poor. 11 out of 794 reviews
Rating 2 - Terrible. 15 out of 794 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok, but…

Honestly, the lobby furniture was dirty and stained. I did not use it. We were awaked our first night with hammering at 7am, I assume by maintenance. The room was clean but worn and beds were comfortable. The second day we tried the breakfast and they only had one poor lady doing everything. This includes the kitchen, area WOW. Hilton can do better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

B

Stayed 1 night in Apr 2025

10/10 Excellent

hailee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Artina

Liked: Amenities
Was comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Antonella

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our shower was broken, our room phone was not working and the mini fridge did not work, when I told the front desk they didn’t even offer us to change rooms, the mini fridge was important because we couldn’t leave the hotel due to weather conditions and the food that we had purchased went bad because the fridge didn’t work
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Stayed 1 night in Apr 2025

10/10 Excellent

Abdul

Stayed 1 night in Apr 2025

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

My go to hotel. I’m picky.
Stayed 1 night in Mar 2025

8/10 Good

Yukiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay.
Stayed 1 night in Mar 2025

8/10 Good

Antoun

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Nov 2024

8/10 Good

Chrissie

Liked: Cleanliness, staff & service, property conditions & facilities

My stay

It was a good stay but the beds are like sleeping on a slab of stone. I found it rather odd that the mirror was in the closet. I also found it odd that the lady at the front desk was sporting a sweater with large black skulls all over it
Stayed 2 nights in Mar 2025

8/10 Good

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful & friendly staff. Clean & comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

NaShawna

Great place to stay. Clean and nice
Stayed 1 night in Mar 2025

2/10 Terrible

Judy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Scalding HOT Water

For the past week, I have been staying at a nearby hospital with my mother (newly diagnosed with lung cancer). Due to staying by my mothers side, I had not bathed in over a week and desperately wanted a shower. After tucking my mother into her hospital bed, I came to the Hilton Garden Inn--St. Matthews. I paid $185 for my room to shower, and do a little laundry in the credit card operated machines. The water in my bathroom (shower and sink) is SCALDING HOT. It is so scalding hot, that my skin got burned. I called the front desk immediately (12:45 AM). I was offered another room or for maintenance to come. I declined. It's bedtime, all my laundry is spread out in this room and I am exhausted. The front desk was rude and unwilling to comp my next stay. ESSENTIALLY, I PAID $185 FOR A ROOM & GOT BURNED BY A SCALDING HOT SHOWER!!!! MY SKIN IS BURNED.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this little gem is right here in St. Matthews. I was needing a two night getaway with my fiancé to celebrate us being together 1 year. (Feb 23, 24) we have been so happy with our accommodations and we love the atmosphere so much. We both love shopping too, so with Dillards ar our back door attached to Mall St Matthews, who could complain!? We will most certainly be back and are delighted we could spend our 1 year anniversary here!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Stayed 2 nights in Feb 2025

10/10 Excellent

John B

Traveled with family
Love this property. Jarrod at the front desk is great. Looking forward to coming back.
Stayed 3 nights in Feb 2025

2/10 Terrible

Roxanne

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
When I plugged in the hairdryer it shot sparks out of it and did not work. The hotel is not maintained, and the pictures on-line are very outdated. It took the front desk staff over 20 minutes to show up and check us in.
Stayed 1 night in Feb 2025