I booked this property a day before we left to CA. I didn’t notice I didn’t add 1 night. I had contacted Mr. Steve, we were about to aboard our flight but he was so nice to tell me that he will work something out, and to call him when l land to LA. When we got in LA I saw a message stating that he was able to add an extra night to our stay. I text him, letting him know l have landed and to thank him for helping us. I missed calls from him and his lovely wife. I texted him letting him know l haven’t received check in instructions, as soon as l sent extra payment I received instructions and his wife was so nice to call us to asked if we have received all instructions and if we need anything to give them a call. When we got there everything looked great. House was clean and ready to enjoy our time there, sadly we were not able to go in the pool due to weather, but other then that we had a GREAT experience. I would definitely recommend for families to stay in this beautiful home.