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The Soho Hotel, Firmdale Hotels

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Photo gallery for The Soho Hotel, Firmdale Hotels

Dining room
Lobby
Premium bedding, minibar, in-room safe, individually decorated
Interior
Property entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4 Richmond Mews, Dean Street, London, England, W1D 3DH
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪6 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪73 min drive‬

Room options

View all photos for One Bedroom Terrace Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Terrace Suite

  • 3120 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Luxury Junior Suite

Accessible Luxury Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Accessible Luxury Junior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Terrace Room

Deluxe Terrace Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Terrace Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Richmond Suite

Flat-screen TV

One Bedroom Richmond Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Soho Residence

The Soho Residence | Premium bedding, minibar, in-room safe, individually decorated

The Soho Residence

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Penthouse Suite

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Soho Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Soho Suite

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Three Bedroom Richmond Suite

Premium bedding, minibar, in-room safe, individually decorated

Three Bedroom Richmond Suite

  • 1399 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Superior Room, Terrace

Superior Room, Terrace | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Terrace

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Soho Hotel, Firmdale Hotels is within a 10-minute walk of popular sights such as Leicester Square and Piccadilly Circus. This 5-star hotel has 96 guestrooms and offers conveniences like a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Theatreland - 1 min walk - 0.0 miles
  • Piccadilly Circus - 6 min walk - 0.4 miles
  • Piccadilly - 6 min walk - 0.4 miles
  • Leicester Square - 6 min walk - 0.4 miles
  • Trafalgar Square - 11 min walk - 0.6 miles

Getting around

  • Tottenham Court Road Station - 7 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • London City Airport (LCY) - 50 min drive

Restaurants

  • ‪L'ETO Caffè - ‬3 min walk
  • ‪The Crown & Two Chairmen - ‬1 min walk
  • ‪The Nellie Dean - ‬1 min walk
  • ‪Soho House 76 Dean Street - ‬1 min walk
  • ‪The Ship, Soho - ‬2 min walk

About this property

The Soho Hotel, Firmdale Hotels

Guests staying at The Soho Hotel, Firmdale Hotels enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include meeting rooms, conference space, and a library.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, free newspapers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,590 reviews
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The price is $410
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 70 per night)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Refuel

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 775 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 78.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 28 per person
  • Nearby parking fee: GBP 70 per night (66 ft away)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Is a free cancellation option available at The Soho Hotel, Firmdale Hotels?

The Soho Hotel, Firmdale Hotels provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Soho Hotel, Firmdale Hotels?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Soho Hotel, Firmdale Hotels on May 25, 2026 start from $758, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Soho Hotel, Firmdale Hotels?

This hotel is situated in London City Centre within a 10-minute walk of Leicester Square, Piccadilly Circus, and Tottenham Court Road. You'll also find The British Museum and Trafalgar Square less than a mile away.

Is there parking available at The Soho Hotel, Firmdale Hotels?

No, there isn't parking at this hotel.

Is there a spa available at The Soho Hotel, Firmdale Hotels?

Temple Spa is the hotel's spa and services include aromatherapy, body treatments, massages, and mani/pedis.

Are there luxury amenities available at The Soho Hotel, Firmdale Hotels?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, a restaurant, and in-room massages at this hotel.

Does The Soho Hotel, Firmdale Hotels include a casino at the property?

No, The Soho Hotel, Firmdale Hotels doesn't have a casino.

Will I find an indoor pool at The Soho Hotel, Firmdale Hotels?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Soho Hotel, Firmdale Hotels?

This boutique hotel offers many amenities for couples, including in-room massages as well as a restaurant and a full-service spa.

Does The Soho Hotel, Firmdale Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Soho Hotel, Firmdale Hotels feature a restaurant that includes a breakfast menu?

Yes, The Soho Hotel, Firmdale Hotels serves a full breakfast for a surcharge each morning at Refuel.

Will The Soho Hotel, Firmdale Hotels allow pets to stay for free?

No, pets aren't allowed at The Soho Hotel, Firmdale Hotels.

Does The Soho Hotel, Firmdale Hotels have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from The Soho Hotel, Firmdale Hotels?

The closest major airport to The Soho Hotel, Firmdale Hotels is London City Airport (LCY), which is 10.6 mi away (50 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.4 mi away (56-minute drive).

Are there rooms with balconies at The Soho Hotel, Firmdale Hotels?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city views.

Does The Soho Hotel, Firmdale Hotels host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Soho Hotel, Firmdale Hotels.

The Soho Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 742 out of 814 reviews
Rating 8 - Good. 58 out of 814 reviews
Rating 6 - Okay. 10 out of 814 reviews
Rating 4 - Poor. 3 out of 814 reviews
Rating 2 - Terrible. 1 out of 814 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Theojary, Tucson

Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
This hotel is pure class. Everything is just perfect.
Stayed 3 nights in Feb 2026

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything here was so fantastic! The staff are all so friendly and helpful, the rooms are spotless, the food is yummy, and the decor is unique! Great location too (right by the Elizabeth line) so makes getting there from the airport a cinch. It’s also right by the theaters, great shopping and restaurants! Definitely check it out!
Stayed 4 nights in Feb 2026

10/10 Excellent

EMILIO A

Liked: Cleanliness, amenities, property conditions & facilities
GREAT, they actually hold the door for you! From the luggage crew, front desk, bar, room keep all the way to management, everyone it’s working around the clock to make your stay goes as smooth as possible, very impressive. Will be back in a heart bit.
Stayed 2 nights in Jan 2026

10/10 Excellent

judith

Stayed 2 nights in Jan 2026

10/10 Excellent

Samuel

Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service across the board. Friendly welcomes, helpful staff. I loved watching guests and staff greet each other as old friends every morning at breakfasts - it's clear there are a LOT of regulars. Our room was so comfortable, layout was ideal for traveling with kids. Loved the views. Loved the service. Definitely a favorite hotel experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly, I almost never leave reviews—but our stay at Soho Hotel was truly exceptional. We have stayed in many top-notch five-star hotels, and I can confidently say this was perfection from start to finish. The attention to detail in the room made the experience feel incredibly special. There was a beautifully decorated Christmas tree waiting for us, milk and cookies delivered for the kids, thoughtful little bags of kids toiletries, and even candles to take home—details that felt both luxurious and genuinely warm. Beyond all of that, the room itself was absolutely gorgeous. We didn’t want to leave. An unforgettable stay, and one we will be talking about for a long time
Stayed 2 nights in Dec 2025

10/10 Excellent

Dillon

Stayed 1 night in Dec 2025

10/10 Excellent

Caron

Stayed 3 nights in Dec 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Exceptional, 5 star service, incredible staff, luxury is all in the details and The SoHo Hotel delivers every little detail you never knew you needed for the ultimate stay. Decor is inspiring, cozy yet modern and inviting. Front of house is immaculate.
Stayed 1 night in Dec 2025

8/10 Good

rob

Liked: Cleanliness, staff & service, amenities
it’s amazing but a tad overpriced
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Always amazing team
Stayed 2 nights in Nov 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great service, great location. Comfortable, welcoming.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesper

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience from start to end. The hotel and staff are amazing and attentive. The property is gorgeous, the rooms are spacious and Soho itself is such a vibrant, fun and buzzing neighborhood to be in. We plan to stay at the Soho Hotel again and again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent staff!!
Stayed 1 night in Nov 2025

10/10 Excellent

Johnanthony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room. Staff were excellent and attentive! Alexander was especially helpful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities
Room excellent and very helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable and I loved that guests had access to a fully stocked Honesty bar.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Christina, Bayonne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Everyone was extremely welcoming. The decor, art, furnishings were an experience. Lots of dining options steps from the hotel (back restaurant door). We will definitely stay here again on our next London trip!
Stayed 3 nights in Oct 2025

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