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The Other House South Kensington

4.0 star property
Pet-friendly hotel with a full-service spa connected to a rail/subway station in London

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Photo gallery for The Other House South Kensington

Front of property
Creator video
Club Courtyard | Courtyard view
Greater Courtyard | Courtyard view
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin) | Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Eaves

Club Eaves | Premium bedding, in-room safe, individually decorated

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | Premium bedding, in-room safe, individually decorated

Club Original

9.6 out of 10
Exceptional
(15 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium | Premium bedding, in-room safe, individually decorated

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | Premium bedding, in-room safe, individually decorated

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | Premium bedding, in-room safe, individually decorated

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | Premium bedding, in-room safe, individually decorated

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | Premium bedding, in-room safe, individually decorated

The Greater Mezz

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | Premium bedding, in-room safe, individually decorated

King Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard | Premium bedding, in-room safe, individually decorated

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | Premium bedding, in-room safe, individually decorated

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible | Premium bedding, in-room safe, individually decorated

King Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Club Junior (Twin)

Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining | Breakfast, lunch and brunch served

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area | 48-inch Smart TV with digital channels, streaming services

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

Premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining | Breakfast, lunch and brunch served

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area | 48-inch Smart TV with digital channels, streaming services

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

Premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area | 48-inch Smart TV with digital channels, streaming services

3 Bedroom Vault

  • Sleeps 6

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Lobby

The Bailey's Hotel London Kensington

London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 2,265 reviews
$170 nightly
The price is $204
Jan 11 - Jan 12, 2026
Total with taxes and fees
The Bailey's Hotel London Kensington

About the neighborhood

London

Located in London City Centre, The Other House South Kensington is a leisurely stroll from popular sights such as Kensington High Street and Natural History Museum. This 4-star hotel has 237 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a rail/subway station in central London, and also a short walk from Imperial College London and Kensington Gardens.

What's nearby

  • Cromwell Road - 3 min walk - 0.2 miles
  • Imperial College London - 9 min walk - 0.5 miles
  • Natural History Museum - 9 min walk - 0.5 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Hyde Park - 16 min walk - 0.9 miles

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk

About this property

The Other House South Kensington

Pet-friendly hotel with a full-service spa connected to a rail/subway station in London
At The Other House South Kensington, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. The front desk is staffed 24 hours a day to help with luggage storage and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
48-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include espresso makers, safes, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for GBP 52.50 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (100 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds and sofa beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

Are free cancellation options available at The Other House South Kensington?

The Other House South Kensington provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do around The Other House South Kensington?

This hotel is situated in London City Centre within a short 14-minute walk of Kensington High Street and also 8 minutes on foot from Natural History Museum. You'll also find Kensington Gardens and Royal Albert Hall less than a mile away.

Will I be able to park at The Other House South Kensington?

No, there isn't parking available at the hotel.

Is there a spa at The Other House South Kensington?

The Other Space is the hotel's spa and services include deep-tissue massages, sports massages, Ayurvedic treatments, and body wraps.

Does The Other House South Kensington include a casino on the premises?

No, The Other House South Kensington doesn't have a casino.

Is there an indoor pool at The Other House South Kensington?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is The Other House South Kensington good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Other House South Kensington?

No, but guests can enjoy a steam room at this hotel.

Does The Other House South Kensington feature a restaurant that includes a breakfast menu?

Yes, The Other House South Kensington serves a full breakfast for a surcharge each morning at The Other Kitchen.

Does The Other House South Kensington allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Other House South Kensington for a fee of GBP 52.50 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at The Other House South Kensington?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Other House South Kensington?

The closest major airport to The Other House South Kensington is London City Airport (LCY), which is 11.5 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.1 mi away (32-minute drive).

Are there rooms with balconies at The Other House South Kensington?

No, at The Other House South Kensington, there aren't any guestrooms that list a balcony.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 223 out of 295 reviews
Rating 8 - Good. 49 out of 295 reviews
Rating 6 - Okay. 14 out of 295 reviews
Rating 4 - Poor. 6 out of 295 reviews
Rating 2 - Terrible. 3 out of 295 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was clean, but very small. You can’t watch the TV from the bed due to a big screen. The couch is very squashy & close to TV, so you can’t watch it from there either. Very beautiful building and facilities- staff could be friendlier. 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 10 nights in Sep 2025

10/10 Excellent

Tobias

Stayed 1 night in Sep 2025

10/10 Excellent

Yogesh

Stayed 5 nights in Sep 2025

10/10 Excellent

alfonso, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property overall, service, amenities, location
Stayed 6 nights in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. The only thing to criticize is they had numerous original art pieces that some moron painted on top of. looked like a 3 year old had done it. shameful. we otherwise had a delightful stay.
Stayed 5 nights in Sep 2025

8/10 Good

Tobias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

karim

Stayed 4 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - allowing a late check-out was much appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirstin

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is unique; a ‘Great Gatsby’ feel and decor. The staff is highly accommodating and kind. There are many comfy, cozy, lounge areas - including a well-stocked library. An actual club with annual membership, and guests have membership for the length of their stay; quiet, intimate atmosphere with no typical tourists, few to no children (at least during my stay). Highly recommended.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel

Service from start to finish was excellent, lovely sitting area and nice little kitchen served its purpose well and a lovely comfortable bed with an abundance of storage made this my go to hotel to London.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Amenities
Great location. Very capable and engaging staff. Posh public spaces. Could not think of one thing I would change. Was very sad to leave. Definitely a return stay next time in London.
Stayed 5 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Excellent hotel - everything in tiptop shape, attentive service, great amenities
Stayed 5 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house has a very unique personality. It’s nicely decorated- Hard floors, opening windows, full size fridge, all necessary electrical gadgets, full set off dishes, cups, vine glasses, kitchen utensils.The bed is very comfy, nice bedding, free landry facilities. Staff is very attentive and friendly. Location is great. A lot is great restaurants in the area in walking distance. Tube is very close.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stey

Fantastic location, lovely helpful and friendly staff, comfortable bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Arwa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 days and the stay was pleasant.
Stayed 8 nights in Aug 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely bank holiday stay, family of 5.

Wonderful stay for a family of 5. Lovely sized clean room. We stayed in one of the basement rooms and were worried it would feel dark but it didn’t. The hotel was an excellent location for us to visit the museums, many cafes and restaurants and Kensington palace and gardens without having to use any public transport. Used the pool during the time children are allowed. It was nice but very busy and too many older children jumping in for our 2 year old. I think it would benefit from more than one time a day during holidays and weekends where kids can use the pool or a special under 5s time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we entered this hotel, you felt welcome. Reception staff were amazing and the room was top notch. We stayed in one of the basement rooms (2 adults and 3 kids). Very quirky, clean and had an amazing nights sleep. Big thank you. Will definitely be back.
Stayed 1 night in Aug 2025

8/10 Good

Regan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was phenomenal. Within two blocks there were multiple restaurants, a Tube stop, and a bus stop that could take you all over the city easily. My only complaint was that the hotel was doing maintenance directly in front of my room. I was not notified by staff that the work was taking place. It was annoying and potentially unsafe for myself and other guests.
Stayed 5 nights in Jun 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, property conditions & facilities
Hood hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Chloë

Stayed 1 night in Aug 2025