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Palms Hotel & Retreat By Palette LondonĀ Romford

3.0 star property

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Photo gallery for Palms Hotel & Retreat By Palette LondonĀ Romford

Bar (on property)
Front of property
Spa
Bar (on property)
Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Southend Arterial Road, Hornchurch, England, RM11 3UJ
  • Place, Upminster Golf Club
    ā€Ŗ4 min driveā€¬
  • Place, Whitelands Dog Walking Area
    ā€Ŗ5 min driveā€¬
  • Place, Lakeside Shopping Centre
    ā€Ŗ14 min driveā€¬
  • Airport, London (LHR-Heathrow)
    ā€Ŗ114 min driveā€¬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Accessible Double Room

Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

  • Garden view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 167 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Bridal Suite

Bridal Suite | View from room

Bridal Suite

  • Garden view
  • 166 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Bridal Suite

Desk, soundproofing, iron/ironing board, free WiFi

Bridal Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Hornchurch

Located in Emerson Park, Palms Hotel & Retreat By Palette LondonĀ Romford is within a few miles (5 km) of sights such as Queen's Theatre and Romford Market. This 3-star hotel has 138 rooms and welcomes guests with a restaurant, free in-room WiFi, and a nightclub.

What's nearby

  • Upminster Golf Club - 4 min drive - 2.3 miles
  • Whitelands Dog Walking Area - 5 min drive - 1.3 miles
  • Lakeside Shopping Centre - 14 min drive - 11.1 miles
  • Thames River - 15 min drive - 11.5 miles
  • Bluewater Shopping Centre - 21 min drive - 14.3 miles

Getting around

  • Upminster Station - 4 min drive
  • Upminster Underground Station - 4 min drive
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ā€ŖGreat Wall Chinese Takeaway - ā€¬6 min drive
  • ā€ŖCosta Coffee - ā€¬5 min drive
  • ā€ŖThe Ardleigh - ā€¬19 min walk
  • ā€ŖThe Hop Inn - ā€¬6 min drive
  • ā€ŖNumber One - ā€¬6 min drive

About this property

Palms Hotel & Retreat By Palette LondonĀ Romford

Palms Hotel & Retreat By Palette LondonĀ Romford offers a nightclub, meeting rooms, and conference space. Self parking is available for GBP 10 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and access to locker space. Additional amenities include a terrace, laundry facilities, and a banquet hall.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, hair dryers, and desks. Change of towels is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 270 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palms Hotel & Retreat By Palette LondonĀ Romford Hotel

Palms Hotel & Retreat By Palette LondonĀ Romford Hornchurch

Palms Hotel & Retreat By Palette LondonĀ Romford Hotel Hornchurch

Frequently asked questions

What is there to do within easy reach of Palms Hotel & Retreat By Palette LondonĀ Romford?

This hotel is situated in Emerson Park, close to Hainault Forest Country Park, Old MacDonalds Farm, and Queen's Theatre. You'll also find Thorndon Country Park and Stubbers Activity and Adventure Centre within a short drive.

How much does it cost to stay at Palms Hotel & Retreat By Palette LondonĀ Romford?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Palms Hotel & Retreat By Palette LondonĀ Romford on Jun 15, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Palms Hotel & Retreat By Palette LondonĀ Romford?

Yes, parking is offered for GBP 10 per day.

Does Palms Hotel & Retreat By Palette LondonĀ Romford include a casino at the property?

No, Palms Hotel & Retreat By Palette LondonĀ Romford doesn't have a casino.

Is there an indoor pool at Palms Hotel & Retreat By Palette LondonĀ Romford?

No, there is no indoor pool at this hotel.

Is Palms Hotel & Retreat By Palette LondonĀ Romford a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a garden view and bathrobes.

Does Palms Hotel & Retreat By Palette LondonĀ Romford have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palms Hotel & Retreat By Palette LondonĀ Romford have a restaurant that serves breakfast?

No, Palms Hotel & Retreat By Palette LondonĀ Romford doesn't have a restaurant that serves breakfast.

Does Palms Hotel & Retreat By Palette LondonĀ Romford allow pets to stay free of charge?

No, pets aren't allowed at Palms Hotel & Retreat By Palette LondonĀ Romford though service animals are welcome.

Does Palms Hotel & Retreat By Palette LondonĀ Romford have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palms Hotel & Retreat By Palette LondonĀ Romford?

The closest major airport to Palms Hotel & Retreat By Palette LondonĀ Romford is London City Airport (LCY), which is 21.4 mi away (41 minutes by car). Another top airport is London (SEN-Southend), which is located 21.3 mi away (38-minute drive).

Are there rooms with balconies that I can book at Palms Hotel & Retreat By Palette LondonĀ Romford?

No, you won't find guestrooms with balconies at Palms Hotel & Retreat By Palette LondonĀ Romford.

Palms Hotel & Retreat By Palette LondonĀ Romford Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 177 reviews
Rating 8 - Good. 36 out of 177 reviews
Rating 6 - Okay. 27 out of 177 reviews
Rating 4 - Poor. 15 out of 177 reviews
Rating 2 - Terrible. 35 out of 177 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Disliked: Amenities
Paid for breakfast, no breakfast was available and still awaiting refund which was promised same day.
Stayed 1 night in Feb 2026

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities
Just avoid this place, nothing good about it.
Stayed 1 night in Feb 2026

10/10 Excellent

Karl

Stayed 1 night in Feb 2026

10/10 Excellent

Jon

Stayed 1 night in Feb 2026

10/10 Excellent

Alvin

Stayed 4 nights in Feb 2026

10/10 Excellent

Katie

Great as usual
Stayed 1 night in Jan 2026

6/10 Okay

Anna

Stayed 1 night in Feb 2026

10/10 Excellent

dean

Stayed 1 night in Feb 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, BOKA restaurant which is attached to the hotel serves amazing foodā€¦ highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff, clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Stayed 1 night in Jan 2026

6/10 Okay

Emmanuel, Accra

Stayed 2 nights in Jan 2026

4/10 Poor

Shane

Stayed 1 night in Jan 2026

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

sam

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

8/10 Good

Callum

Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean room, polite staff and room service food was really good
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, staff polite as usualā€¦
Stayed 1 night in Dec 2025