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Malmaison London

Property class: 4

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Photo gallery for Malmaison London

A historic building with a prominent entrance, arched windows, and a well-lit facade.
A long dining table set with white plates, glasses, and cutlery, surrounded by cushioned seating.
A hotel room with a large bed, two armchairs, a small table, and a cityscape mural on the wall.
A modern lobby with a round ottoman, a reception desk, and a staircase.
A room with two red chairs, a small round table with a glass, and a blue wall with a tree mural.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, Financial District
    ‪3 min walk‬
  • Place, Barbican Centre
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪108 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with red pillows, a wall clock, a lamp, and a small round table with a yellow ottoman.

Standard Double Room

9.4 out of 10
Exceptional
(41 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

A bed with a dark headboard, white bedding, and two pillows, one yellow and one gray, in a room with a brick wall and a window with curtains.

Cosy Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room

A hotel room with a large bed, two armchairs, a small round table, and a decorative headboard.

Club Room

9.0 out of 10
Wonderful
(19 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

A hotel room with a large bed, two armchairs, a small table, and a cityscape mural on the wall.

Club Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

A modern hotel room with a large flat-screen TV, a comfortable bed with multiple pillows, a small round table, and a seating area with a sofa and armchair.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A bed with a grey headboard, white bedding, and purple pillows. There are two bedside lamps, a striped carpet, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre within a short walk of St. Paul's Cathedral, Malmaison London is within a mile (2 km) of other popular sights such as Liverpool Street. This 4-star hotel has 97 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Smithfield Market - 3 min walk - 0.2 miles
  • Financial District - 3 min walk - 0.2 miles
  • Barbican Centre - 6 min walk - 0.4 miles
  • St. Paul's Cathedral - 9 min walk - 0.5 miles
  • City, University of London - 11 min walk - 0.6 miles

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Butchers Hook & Cleaver - ‬4 min walk
  • ‪Old Red Cow - ‬2 min walk
  • ‪The Sutton Arms, EC1 - ‬2 min walk
  • ‪Smiths of Smithfield - ‬3 min walk
  • ‪La Forchetta - ‬2 min walk

About this property

Malmaison London

Guests of Malmaison London enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include conference space, laundry facilities, and wedding services.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

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Citadines Barbican London
London City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, 1002, 1,002 reviews
$170 nightly
The price is $204
Oct 9 - Oct 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Malmaison London Hotel

Malmaison Hotel London

Malmaison London

London Malmaison Hotel

Malmaison London England

Malmaison London Hotel London

Malmaison Hotel

Malmaison London England

Malmaison Hotel London

London Malmaison Hotel

Malmaison London Hotel

Malmaison London London

Malmaison London Hotel London

Frequently asked questions

Are free cancellation options available at Malmaison London?

Malmaison London offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Malmaison London?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Malmaison London on Sep 20, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Malmaison London?

This hotel is situated in London City Centre within a short 12-minute walk of St. Paul's Cathedral and also 17 minutes on foot from Liverpool Street. You'll also find The British Museum and Tower of London within a short drive.

Is parking available on site at Malmaison London?

No, there isn't parking at this hotel.

Does Malmaison London have a casino?

No, Malmaison London doesn't have a casino.

Will I find an indoor pool at Malmaison London?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison London?

Amenities that appeal to couples at this boutique hotel include 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at Malmaison London?

No, there isn't a spa tub at this hotel.

Does Malmaison London have a restaurant that serves breakfast?

Yes, Malmaison London serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison London for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Malmaison London?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Malmaison London?

The closest major airport to Malmaison London is London City Airport (LCY), which is 7.9 mi away (36 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.8 mi away (65-minute drive).

Are there rooms with balconies that I can book at Malmaison London?

No, there aren't any guestrooms with balconies at Malmaison London.

Does Malmaison London offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison London.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super helpful staff, clean room and will visit again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel, well maintained and friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic neighbourhood, comfortable spacious room, friendly helpful staff, excellent breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, staff were so lovely and the room (club deluxe) was perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel. Brilliant staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very helpful staff. The room was very quiet and so comfortable.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Have stayed a few times on business, so don’t really use the facilities. However the staff are really good and the rooms are fab. Really good location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel close to a couple of tube stations including direct line to Paddington. Very nice accommodation and friendly, helpful staff. We also had cocktails and dinner there and were very satisfied. Would happily stay that again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel, accessible by tube
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! Great busy area for bars, restaurants etc.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in general
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities
Great hotel. Perfect room very comfy beds. Great restaurant and good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, quiet area (weekend)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely boutique hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel and excellent location, staff very professional.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and nice location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a lovely hotel. The staff are really nice. Yes, it would be nice to have breakfast included as part of the basic rate - it’s quite an expensive additional option. This will be the only reservation I would have. Other than that, it’s a fantastic hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Great stay, comfortable room and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Malmaison. The area is a delight and the Hotel was comfortable and welcoming.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Yea great location, fabulous room, enjoyed full breakfast, easy check-in
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, great bar and breakfast, friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Stayed 1 night in Jan 2026