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Malmaison London

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Malmaison London

Meeting facility
Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Front of property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet friendly

Explore the area

View in a map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Place, London Bridge
    ‪3 min drive‬
  • Place, The British Museum
    ‪5 min drive‬
  • Airport, London (LCY-London City)
    ‪21 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(33 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Malmaison London places you in London City Centre, within a leisurely stroll of popular sights such as St. Paul's Cathedral and The Strand. This 4-star hotel has 97 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • St. Paul's Cathedral - 9 min walk - 0.5 miles
  • Liverpool Street - 14 min walk - 0.7 miles
  • London Bridge - 3 min drive - 1.1 miles
  • The British Museum - 5 min drive - 1.5 miles
  • Tower Bridge - 6 min drive - 1.7 miles

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Piano Smithfield - ‬2 min walk
  • ‪Fox & Anchor - ‬1 min walk
  • ‪Space Talk - ‬3 min walk

About this property

Malmaison London

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Malmaison London enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include conference space, laundry facilities, and wedding services.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Are free cancellation options available at Malmaison London?

Malmaison London offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to Malmaison London?

This hotel is situated in London City Centre within a short 12-minute walk of St. Paul's Cathedral and also 14 minutes on foot from The Strand. You'll also find Russell Square and The British Museum within a short drive.

Is there parking available at Malmaison London?

No, this hotel doesn't offer parking.

Does Malmaison London have a casino?

No, Malmaison London doesn't have a casino.

Will I find an indoor pool at Malmaison London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Malmaison London?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service as well as a bar and a restaurant.

Does Malmaison London have a hot tub?

No, this hotel doesn't have a spa tub.

Does Malmaison London have a restaurant that serves breakfast?

Yes, Malmaison London serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison London for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Does Malmaison London have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Malmaison London?

The closest major airport to Malmaison London is London City Airport (LCY), which is 7.9 mi away (36 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.8 mi away (65-minute drive).

Can I book a room with a balcony at Malmaison London?

No, at Malmaison London, there aren't any guestrooms that list a balcony.

Does Malmaison London offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison London.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1010 reviews
Rating 8 - Good. 293 out of 1010 reviews
Rating 6 - Okay. 103 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 25 out of 1010 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, not so great shower

The hotel is situated between Barbican and Farringdon stations, which made it a great location. It is also next to the Charterhouse which has a great museum and courtyard. The hotel room itself was spacious and clean and most importantly quiet. My only issue was the shower - the water didn’t get very hot and I was shivering during most of my showers because there was no shower door that could be closed, leaving me exposed and cold. The shower head was a rainfall one, so I felt like I was drowning most shower. Other than that, the stay was great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark, Kidderminster

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in great location for that part of town.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay in a modern ,professionaly run hotel.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

8/10 Good

Refael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was nice location Food was great at the morning Buffett Clean and nice stuff
Stayed 2 nights in May 2025

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grear location

A quiet and historic corner of London. Staff were extremely friendly and rooms well appointed. They were too dark for me however. We needed late food post theatre which they did supply quickly but it is a very limited menu. We would stay again.
Stayed 1 night in Jun 2025

8/10 Good

Jens

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good Hotel and walkable from Tube station. Good Service and breakfast. Price is with almost 600€ for two nights in my opinion a bit too high.
Stayed 2 nights in May 2025

8/10 Good

jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid £30 for an upgrade as it was my husbands birthday had a lovely room with a balloon & Prosecco voucher when we arrived . Used the voucher in the bar at 2.40pm & we were the only people in .
Stayed 1 night in Jun 2025

10/10 Excellent

Mrs Claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely 3 night stay at this hotel. It had everything we needed, and was a short walk from 2 underground stations (Barbican & Faringdon). A big thank you to Victor on Reception for such a friendly welcome when we checked in, and helping us during our stay.
Stayed 3 nights in May 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room booked at the very last second (missed train!). Room was pleasant but the bathroom was disappointing: the sink didn’t have any running cold water.
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are great. Staff are lovely. Breakfast was a expensive for what it was.
Stayed 2 nights in May 2025

8/10 Good

Genevieve, Lafayette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property & room were actually pretty nice. The metro station is 1/2 block w lots of vagrants wandering around. While walking to the nearest store (1/2 mile & closed) we witnessed a driver & pedestrian (& husband) get into a screaming match that escalated into men bumping chests screaming obscenities while the woman had to be subdued while kicking & screaming obscenities. Just that creepy vibe you get when you think bullets are about to start flying! It was also over an hour from the airport. No decent restaurants nearby & it didn’t feel particularly safe walking anyway. Only convenient for business people wanting to work 24/7. Victor was very nice, restaurant staff were very nice & blonde German girl who checked us in was very combative & abrasive. We didn’t consider this a particularly good or safe neighborhood outside the hotel & will definitely never stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent service throughout as ever.
Stayed 1 night in May 2025

8/10 Good

camilla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay,with friendly,professional staff.
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Stayed 2 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Normally when I go to London I stay in basic chain hotels, but a specia
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice staff, lovely room
Stayed 1 night in Apr 2025

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