Holiday Inn London - Sutton by IHG

4.0 star property
Eco-certified hotel with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton by IHG

Exterior
Fitness facility
Bar (on property)
Exterior
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub

Explore the area

View in a map
Gibson Road, Sutton, England, SM1 2RF
  • Place, Wimbledon Tennis Club
    ‪15 min drive‬
  • Place, Chessington World of Adventures
    ‪16 min drive‬
  • Place, Hampton Court Palace
    ‪20 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(28 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 238 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 238 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Corner

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Sutton

Located in Sutton West, Holiday Inn London - Sutton by IHG is within a 15-minute drive of Wimbledon Tennis Club and Epsom Downs Racecourse. This 119-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Wimbledon Tennis Club - 15 min drive - 6.3 miles
  • Chessington World of Adventures - 16 min drive - 7.0 miles
  • Richmond Park - 16 min drive - 8.0 miles
  • Clapham Common - 18 min drive - 8.0 miles
  • Hampton Court Palace - 20 min drive - 11.1 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪The Moon on the Hill - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Caffé Kiko - ‬6 min walk
  • ‪Shinner and Sudtone - ‬4 min walk

About this property

Holiday Inn London - Sutton by IHG

Eco-certified hotel with a full-service spa and a 24-hour health club
At Holiday Inn London - Sutton by IHG, guests enjoy a full-service spa, an indoor pool, and a children's pool. Self parking is available for GBP 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include coffee makers, portable fans, and phones.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Sutton by IHG?

Holiday Inn London - Sutton by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Sutton by IHG?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton by IHG on Oct 12, 2025 start from $84.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn London - Sutton by IHG?

This hotel is situated in Sutton West, close to Wimbledon Tennis Club and Chessington World of Adventures. You'll also find Epsom Downs Racecourse nearby.

Is there parking available at Holiday Inn London - Sutton by IHG?

Yes, uncovered parking is offered for GBP 15 per day. Accessible parking is also available for guests.

Is a spa located at Holiday Inn London - Sutton by IHG?

Spirit Health Club is the hotel's spa and services include mani/pedis, facials, and body treatments.

Does Holiday Inn London - Sutton by IHG include a casino?

No, Holiday Inn London - Sutton by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - Sutton by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Holiday Inn London - Sutton by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn London - Sutton by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn London - Sutton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Sutton by IHG serves to-go breakfast for a surcharge each morning at The Junction Restaurant.

Will Holiday Inn London - Sutton by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Sutton by IHG though service animals are welcome.

Does Holiday Inn London - Sutton by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn London - Sutton by IHG?

The closest major airport to Holiday Inn London - Sutton by IHG is Gatwick Airport (LGW), which is 23.6 mi away (43 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 13.3 mi away.

Are there rooms with balconies that I can book at Holiday Inn London - Sutton by IHG?

No, at Holiday Inn London - Sutton by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 399 out of 958 reviews
Rating 8 - Good. 358 out of 958 reviews
Rating 6 - Okay. 116 out of 958 reviews
Rating 4 - Poor. 52 out of 958 reviews
Rating 2 - Terrible. 33 out of 958 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Young Tae

Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

6/10 Okay

Dee, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice facilities but not providing all guests with slippers and robes to use for swimming and spa wouldn't take a lot of effort. The rooms were fine, nice and quiet and we enjoyed the large hi spec TV. Breakfast was disappointing - only soya and almond milk available - no oat milk and limited hot vegetarian options.
Stayed 1 night in May 2025

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly welcomimg staff, Robert in the bar was lovely nothing too much trouble.
Stayed 1 night in May 2025

8/10 Good

Donald ian george, Hong Kong

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for shops and restaurants. Bus to Heathrow stops nearby.
Stayed 14 nights in May 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Stayed 1 night in Apr 2025

8/10 Good

Antonio

Stayed 1 night in May 2025

4/10 Poor

Kate

Stayed 1 night in May 2025

8/10 Good

Ruairí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Arthur

Liked: Staff & service
Disliked: Cleanliness
Rooms are a bit dated , had to put a complaint in about the pillows that stank … don’t think it was changed they just added two more … as one still stank so just left that one in the corner
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice all round.
Stayed 3 nights in May 2025

10/10 Excellent

Raquel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and area. Will be coming back!
Stayed 1 night in May 2025

8/10 Good

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay would come again :)
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in May 2025

6/10 Okay

Michael

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is fine, although the suite I booked was a little dated. I checked in late and was told that I needed to pay for the booking, dispute already paying Expedia. This was resolved in the morning. There was some confusion regarding parking at the property. I selected the option in Expedia for 'parking breakfast for 2'. I was staying with a friend and we each had a car. When we tried to establish if the booking covered parking covered parking for both cars or just one, the member of staff checking us in became obviously frustrated with our questions. She stated that only 1 car would be covered (I expected that), but as we had provided both of our cars registration numbers, we needed to know which car was covered and which car needed to be paid for. We ended up walking away with no clear answer just to defuse the situation. I later spoke with the night manager who was able to answer my question and when checking out the staff were very good.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

G

Liked: Cleanliness
We have an accessible room, which is very spacious, as is the bathroom, but the bed is very small, and really comfortable for just one person, not two.
Stayed 1 night in Apr 2025