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Eurostars Universal Lisboa

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Lobby
Lobby
Lobby
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(140 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • River view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Lisbon

Lisbon Casino is within a 5-minute walk of Eurostars Universal Lisboa while other popular sites like Vasco da Gama Shopping Centre are within a 15-minute stroll. This 189-room, 5-star hotel has a restaurant, an outdoor pool, and a gym. Centrally located in Lisbon, the hotel is connected to a rail/subway station and also a short walk from Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 5 min walk - 0.3 miles
  • Vasco da Gama Shopping Centre - 5 min walk - 0.3 miles
  • MEO Arena - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles
  • Lisbon Oceanarium - 12 min walk - 0.6 miles

Getting around

  • Oriente Station - 6 min walk
  • Cabo Ruivo Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 13 min drive

Restaurants

  • ‪Portugália - ‬7 min walk
  • ‪Sky Bar Tivoli - ‬5 min walk
  • ‪#SeaTheFuture - ‬6 min walk
  • ‪Honest Greens - ‬5 min walk
  • ‪Tivoli Caffè Oriente - ‬5 min walk

About this property

Eurostars Universal Lisboa

At Eurostars Universal Lisboa, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is EUR 20 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 35 per vehicle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Bathrooms have hair dryers, slippers, and bathrobes. Minibars, phones, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pool
  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 9908

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 31.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Eurostars Universal Lisboa?

Eurostars Universal Lisboa provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Eurostars Universal Lisboa?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on May 29, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Eurostars Universal Lisboa?

Guests positively rate the hotel's walkable location in Lisbon, just steps from Lisbon Casino, and within a 10-minute walk of Lisbon Oceanarium and Vasco da Gama Shopping Centre. You'll also find MEO Arena and Lisbon International Exhibition Fair less than a mile away.

Is there parking available at Eurostars Universal Lisboa?

Yes, covered parking is offered for EUR 20 per night.

Are there luxury amenities available at Eurostars Universal Lisboa?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does Eurostars Universal Lisboa feature a casino on the premises?

No, Eurostars Universal Lisboa doesn't have a casino.

Is there an indoor pool at Eurostars Universal Lisboa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until October 31.

What do couples enjoy most about Eurostars Universal Lisboa?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Does Eurostars Universal Lisboa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Eurostars Universal Lisboa feature a restaurant that includes a breakfast menu?

Yes, Eurostars Universal Lisboa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Universal Lisboa allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Universal Lisboa.

Does Eurostars Universal Lisboa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Eurostars Universal Lisboa?

The closest major airport to Eurostars Universal Lisboa is Humberto Delgado Airport (LIS), which is 2.1 mi away (13 minutes by car). Another top airport is Cascais (CAT), which is located 17.6 mi away (38-minute drive).

Are there rooms with balconies at Eurostars Universal Lisboa?

No, there aren't any guestrooms with balconies at Eurostars Universal Lisboa.

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 969 out of 1276 reviews
Rating 8 - Good. 182 out of 1276 reviews
Rating 6 - Okay. 72 out of 1276 reviews
Rating 4 - Poor. 26 out of 1276 reviews
Rating 2 - Terrible. 27 out of 1276 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Staff were very courteous and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mahmoud

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

monique

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Management was amazing. We did have an issue or two but they fixed immediately with care .
Stayed 5 nights in Feb 2026

10/10 Excellent

Arsenio, West Roxbury

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Elizangela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay from start to finish. I had an early arrival and I was able to check in before hand, that was greatly appreciated. The room was spotless, modern, and very comfortable, making it easy to relax after a full day exploring Lisbon. The staff were consistently friendly, professional, and helpful, always willing to assist with a smile. The location was also a big plus—convenient and well connected to everything we needed. Overall, Eurostars Universal Lisboa exceeded expectations, and I would absolutely stay here again and recommend it to anyone visiting the city.
Stayed 4 nights in Jan 2026

10/10 Excellent

Harald

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay at Eurostars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Pablo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, breakfast was amazing. Walking distance to the aquarium, the mall, 10 minute drive to the stadium. Overall great experience.
Stayed 2 nights in Feb 2026

10/10 Excellent

Karen, Bethesda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From start to finish it was a great experience. When we arrived, the front desk person actually came outside in the rain to help direct my husband to the parking. Room was clean, comfortable and extremely quiet - couldn’t hear anyone in the hallway. Restaurant food was excellent and once again staff were amazing. Hotel location is great. Easy access to trains and the mall.
Stayed 1 night in Feb 2026

8/10 Good

james

The room was very clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

german

Stayed 1 night in Feb 2026

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
This hotel exceeded my expectations. I spent one night here to be closer to the airport for an early flight, and this was after staying in other parts of Portugal and the friendliness of the staff was such a refreshing end to my trip. Very kind and helpful. The room was beautiful, and the food from the restaurant was excellent. I will recommend and will stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Shannon

Stayed 1 night in Jan 2026

8/10 Good

Veronika

Liked: Staff & service
Very happy with the hotel, but I don’t think it merits 5 stars. Rooms don’t have enough space for a desk, the bathrooms are tight, there is nothing special about the room that would merit 5 stars. Lovely lunch with a very lovely girl waiting on us.
Stayed 2 nights in Jan 2026

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dinning options poor not enough could have added a rice or potato option to the dish. Alarm going off at 11:00 to evacuate the hotel only to go down to a false alarm.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beyond expectations, so clean with first class fixtures and lighting features. Wonderful rainfall shower. Lovely new decor designs. Staff was fabulous. Helped us book a restaurant we chose in downtown Lisbon for outstanding local Portuguese food.
Stayed 1 night in Jan 2026

10/10 Excellent

Shane, TORONTO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel with stunning rooftop pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 2 nights in Dec 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy rooms, great lighting, was a solo biz traveler and it was perf!
Stayed 2 nights in Jan 2026

10/10 Excellent

Samuel, WINCHESTER

Great property
Stayed 1 night in Jan 2026

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
All was great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Abraham Joel Roldan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great in the Hotel. I have been there twice and will continue to go.
Stayed 7 nights in Jan 2026

10/10 Excellent

Isaul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026