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Border House at Crystal Bay Casino

3.0 star property

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Photo gallery for Border House at Crystal Bay Casino

Exterior detail
Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down comforters, in-room safe
Luxury Room #11 | Bathroom | Free toiletries, bathrobes, towels
Casino
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
14 State Highway 28, Crystal Bay, NV, 89402
  • Place, Crystal Bay Casino
    ‪1 min walk‬
  • Place, Jim Kelley's Tahoe Nugget Casino
    ‪1 min walk‬
  • Place, Cal Neva Casino
    ‪6 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Room #1

Classic Room #1 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room #1

10.0 out of 10
Exceptional
(2 reviews)
  • 289 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room #3

Comfort Room #3 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Room #3

7.6 out of 10
Good
(4 reviews)
  • 311 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room #2

Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Double Room #2

8.8 out of 10
Excellent
(5 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, Accessible #4

Classic Room, Accessible #4 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, Accessible #4

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room #9

Deluxe Room #9 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room #9

8.4 out of 10
Very good
(9 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room #6

Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room #6

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room #11

Luxury Room #11 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Luxury Room #11

  • 680 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room #7

Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Double Room #7

  • 442 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room #8

Comfort Room #8 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Room #8

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Crystal Bay

Border House at Crystal Bay Casino places you next to Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino. This 3-star hotel has 9 guestrooms and offers conveniences like a restaurant, a casino, and free in-room WiFi.

What's nearby

  • Crystal Bay Casino - 1 min walk - 0.0 miles
  • Jim Kelley's Tahoe Nugget Casino - 1 min walk - 0.0 miles
  • Cal Neva Casino - 6 min walk - 0.4 miles
  • Agate Bay - 10 min walk - 0.6 miles
  • Kings Beach State Recreation Area - 3 min drive - 1.4 miles

Getting around

  • Truckee Station - 20 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 17 min drive

Restaurants

  • ‪Whitecaps Pizza - ‬3 min drive
  • ‪Lanza's Restaurant - ‬4 min drive
  • ‪The Grid Bar & Grill - ‬3 min drive
  • ‪Bear Belly Brewing Company - ‬3 min drive
  • ‪Happy Tiers Bakery - ‬7 min drive

About this property

Border House at Crystal Bay Casino

Guests staying at Border House at Crystal Bay Casino enjoy a casino, free WiFi in public areas, and a garden. If you decide to drive, there's free parking.
Guests can expect free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer free toiletries and bathrobes. Other standard amenities include coffee makers, free long-distance calls, and free local calls. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 10 gaming tables
  • 200 slot machines
  • Casino (15,000 square feet of space)
  • Sportsbook

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 22 2026 to July 27 2026 (dates subject to change).

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Frequently asked questions

Is free cancellation available at Border House at Crystal Bay Casino?

Border House at Crystal Bay Casino provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Border House at Crystal Bay Casino?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Border House at Crystal Bay Casino on Apr 16, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Border House at Crystal Bay Casino?

This hotel is located in Crystal Bay, just steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino, and within a short walk of Cal Neva Casino. You'll also find Agate Bay and Kings Beach State Recreation Area within a short drive.

Will I be able to park at Border House at Crystal Bay Casino?

Yes, self parking is offered for free at the hotel.

Does Border House at Crystal Bay Casino have a casino on the premises?

Yes, Border House at Crystal Bay Casino has a casino that's 15000 square feet and includes 10 gaming tables, 200 slot machines, and a sportsbook.

Will I find an indoor pool at Border House at Crystal Bay Casino?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Border House at Crystal Bay Casino?

There are many amenities for couples at this hotel, including 2 bars and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Border House at Crystal Bay Casino?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Border House at Crystal Bay Casino feature a restaurant that includes a breakfast menu?

No, Border House at Crystal Bay Casino doesn't have a restaurant that serves breakfast.

Does Border House at Crystal Bay Casino allow pets to stay free of charge?

No, pets aren't allowed at Border House at Crystal Bay Casino.

Does Border House at Crystal Bay Casino have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Border House at Crystal Bay Casino?

The closest major airport to Border House at Crystal Bay Casino is Truckee, CA (TKF-Truckee Tahoe), which is 11.8 mi away (17 minutes by car). Another top airport is Reno Tahoe Intl. Airport (RNO), which is around 22.8 mi away.

Are there rooms with balconies that I can book at Border House at Crystal Bay Casino?

No, there aren't any guestrooms with balconies at Border House at Crystal Bay Casino.

Border House at Crystal Bay Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 186 out of 350 reviews
Rating 8 - Good. 88 out of 350 reviews
Rating 6 - Okay. 46 out of 350 reviews
Rating 4 - Poor. 17 out of 350 reviews
Rating 2 - Terrible. 13 out of 350 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Border House is super cute! I loved the design of our comfy room and our nice jet tub. It was easy to park, easy to get in and out, and the staff were very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice linens....towels and sheets. Good location. Covered garage parking included.
Stayed 1 night in Dec 2025

2/10 Terrible

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Highly disappointed and dissatisfied with the condition of the room. The walls had damage and scuffs and stains. The curtain that they had to divide the bathroom from the bedroom area was stained with brown substances. The shower did not work and there was left over dental picks from someone in the bathroom trash. Do not recommend and will not be staying there again
Stayed 1 night in Dec 2025

10/10 Excellent

Bing

Stayed 1 night in Dec 2025

10/10 Excellent

Sapphire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone one was so kind and welcoming at the front desk. Great hospitality. For the price they have it for, I found this place spectacular. I would definitely stay here again. We were out and about for the most part enjoying our hikes and festival/show. The shower was super nice and hot. The towels are nice. We stayed in room 4. There is no a bathroom door , which we didn’t mind because we traveled as a couple. The style and design of the room was cute and unique. We only slept for three nights here. They had a tv too. But it was cable. Not a smart tv. Wished it was a smart tv but not complaining we had our phones to watch something on prime or Netflix. If you’re curious that’s what we did lol. Room 4 did have a balcony too. SUPER CUTE AS WELL. Overall, this room #4 is more for a couple’s type of vibe and if you are really only there to sleep and shower.
Stayed 3 nights in Dec 2025

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No door on the bathroom was a problem. The beautiful shower was right inside on the left. Absolutely no way to have a private shower experience.. A really nice curtain for the door would have made the bathroom more comfortable and could easily be removed for anyone who wished. No amenities. I didn't find out till the last day that the casino next door had a good food selection.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room with a fireplace and tub.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

6/10 Okay

Dolores

Traveled with family
Disliked: Amenities
The beds & pillows were very comfortable. The fireplace was nice. That's probably the best things we can say. We did not realize there was no elevator & this was definitely a problem for my husband. The lighting was not good, could barely see the coffee maker which was probably a good thing. When I used a flashlight to see what buttons to touch, I saw how dirty the coffee maker actually was. No bars in the shower prevented us from taking a shower. One of the sinks was clogged and filled up with just a little water flow. Needing to go to the casino for check-in, ice, coffee pods, whatever, was not convienent. Parking was also not ideal with a long walk from the car to the hotel entrance & then up the stairs. A very kind employee, Mark, helped us up with our luggage. I, a 75 yr old woman, carried everything downstairs when leaving - not fun. All in all, we would never stay here again. We stayed in Ashland, Or at the Stratford Inn for less than half the price and for exceptionally better amenities, breakfast, and room layout. We were so looking forward to our stay at your hotel, it was definitely a great disapointment!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom has no door, there are no chairs in the room. Wouldn't recommend.
Stayed 5 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem! Comfortable bed, nice sheets and bathrobes.
Stayed 3 nights in Aug 2025

8/10 Good

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, Room was nice had fun at Crystal Bay Casino and food at the Steak house was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and room.

We stayed here because we went to see Ward Davis. The concert and venue was awesome and the room was great. Service was great too. We would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

8/10 Good

Caren

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was so friendly
Stayed 1 night in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Karen M

Liked: Cleanliness
Disliked: Staff & service
Great location, close to Soule Domain restaurant and King’s Beach. The interaction with check-in staff was WEIRD. A lot of whispering to each other before someone finally rung us up, said almost no words, handed us keys, and pointed to the casino exit. There’s no elevator (we were on the second floor; my friend has knee issues, so that was a bummer), and parking is limited. The furniture was a little dated, but the room was quiet and beds were comfortable.
Stayed 2 nights in Aug 2025

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