Border House at Crystal Bay Casino

3.0 star property
Hotel in Crystal Bay with a casino and bars

Choose dates to view prices

Photo gallery for Border House at Crystal Bay Casino

Exterior detail
Deluxe Double Room #6 | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Luxury Room #11 | Bathroom | Free toiletries, bathrobes, towels
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
14 State Highway 28, Crystal Bay, NV, 89402
  • Crystal Bay Casino
    ‪1 min walk‬
  • Cal Neva Casino
    ‪6 min walk‬
  • Kings Beach State Recreation Area
    ‪3 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪52 min drive‬

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Room options

Deluxe Double Room #6

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room #1

10.0 out of 10
Exceptional
(1 review)
  • 289 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Room #11

  • 680 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Double Room #7

  • 442 sq ft
  • Sleeps 4
  • 2 Queen Beds

Comfort Room #3

7.6 out of 10
Good
(4 reviews)
  • 311 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room #2

8.6 out of 10
Excellent
(4 reviews)
  • 442 sq ft
  • Sleeps 4
  • 2 Queen Beds

Comfort Room #8

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Classic Room, Accessible #4

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room #9

7.4 out of 10
Good
(6 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Crystal Bay

Border House at Crystal Bay Casino places you next to Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino. This 3-star hotel has 9 guestrooms and offers conveniences like a restaurant, a casino, and free in-room WiFi.

What's nearby

  • Crystal Bay Casino - 1 min walk - 0.0 miles
  • Jim Kelley's Tahoe Nugget Casino - 1 min walk - 0.0 miles
  • Cal Neva Casino - 6 min walk - 0.4 miles
  • Kings Beach State Recreation Area - 3 min drive - 1.4 miles
  • Old Brockway Golf Course - 4 min drive - 2.0 miles

Getting around

  • Truckee Station - 20 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 17 min drive

Restaurants

  • Crystal Bay Club Casino
  • ‪Starbucks - ‬7 min drive
  • ‪Inclined Burgers And Brews - ‬8 min drive
  • ‪Whitecaps Pizza - ‬3 min drive
  • ‪The Grid Bar & Grill - ‬3 min drive

About this property

Border House at Crystal Bay Casino

Hotel in Crystal Bay with a casino and bars
Guests staying at Border House at Crystal Bay Casino enjoy a casino, free WiFi in public areas, and a garden. If you decide to drive, there's free parking.
Guests can expect free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer free toiletries and bathrobes. Other standard amenities include coffee makers, free long-distance calls, and free local calls. Housekeeping is available on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 10 gaming tables
  • 200 slot machines
  • Casino (15,000 square feet of space)
  • Sportsbook

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Frequently asked questions

Is free cancellation available at Border House at Crystal Bay Casino?

Border House at Crystal Bay Casino provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Border House at Crystal Bay Casino?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Border House at Crystal Bay Casino on Jun 29, 2025 start from $215.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Border House at Crystal Bay Casino?

This hotel is located in Crystal Bay, just steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino, and within a short walk of Cal Neva Casino. You'll also find Agate Bay and Kings Beach State Recreation Area within a short drive.

Will I be able to park at Border House at Crystal Bay Casino?

Yes, self parking is offered for free at the hotel.

Does Border House at Crystal Bay Casino have a casino on the premises?

Yes, Border House at Crystal Bay Casino has a casino that's 15000 square feet and includes 10 gaming tables, 200 slot machines, and a sportsbook.

Will I find an indoor pool at Border House at Crystal Bay Casino?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Border House at Crystal Bay Casino?

There are many amenities for couples at this hotel, including 2 bars and a restaurant plus some guestrooms feature fireplaces.

Does Border House at Crystal Bay Casino have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Border House at Crystal Bay Casino feature a restaurant that includes a breakfast menu?

No, Border House at Crystal Bay Casino doesn't have a restaurant that serves breakfast.

Does Border House at Crystal Bay Casino allow pets to stay free of charge?

No, pets aren't allowed at Border House at Crystal Bay Casino.

Does Border House at Crystal Bay Casino have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Border House at Crystal Bay Casino?

The closest major airport to Border House at Crystal Bay Casino is Truckee, CA (TKF-Truckee Tahoe), which is 11.8 mi away (17 minutes by car). Another top airport is Reno Tahoe Intl. Airport (RNO), which is around 22.8 mi away.

Are there rooms with balconies at Border House at Crystal Bay Casino?

No, there aren't any guestrooms with balconies at Border House at Crystal Bay Casino.

Border House at Crystal Bay Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 300 reviews
Rating 8 - Good. 79 out of 300 reviews
Rating 6 - Okay. 41 out of 300 reviews
Rating 4 - Poor. 16 out of 300 reviews
Rating 2 - Terrible. 10 out of 300 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody, I mean everybody, was as kind and helpful as anyplace I have ever seen. It's too long to write all things, so saying I will be back is my endorsement. Great team.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsay

Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better check-in instructions

Sign posted on building to check-in at player’s club inside the CBC. No mention of that on Hotels.com.
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Reminder to take the curtains down and wash them we pulled them shut and lots of dust. Room was comfortable and big however the thermostat they couldnt get to work so it was too hot and we had to crack the door open at night.
Stayed 2 nights in Feb 2025

4/10 Poor

Aaron

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was not an enjoyable place to stay. First thing was that the listing says someone will greet you to check you in… NOPE there was a sign stating you needed to go into the casino to check in. We went in and as with most casino’s it reeked of cigarette smoke and no staff were at the desk. We waited there for probably 15 minutes before someone arrived to check us in. Second. We got to the room and were baffled by the setup of the room. We got a room with 2 beds because it was not a romantic getaway. It was a trip for myself 50 year old female and my adult son and daughter. There was a double sided fireplace in front of one of the 2 beds that looked straight into the bathroom. Zero privacy. If someone wanted to use the tub or toilet you had to make sure everyone else stayed clear of the fireplace. Third. It was just dated and dirty looking. The cabinets in the bathroom were in need of repairs, there is no door on the bathroom but rather a dirty curtain on a bent out of shape rod. Fourth. I rented this room because it had a jacuzzi tub in it and I knew we would use it. When we did the water was barely more than Luke warm. I would NEVER stay here again.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

8/10 Good

Tymothi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice cold shower
Stayed 1 night in Jan 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Horst

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great for the price!

The room was great, clean and stocked with what you would expect. My only issue was the shower only had cloth shower curtains and there was no door to separate the room from the bathroom. I like to keep the room cool, therefor the bathroom was always chilly and the water temp in the shower was not very hot. Otherwise great option for someone looking to stay in north lake for under $800 a night and have access to a small casino.
Stayed 1 night in Jan 2025

6/10 Okay

Renee

Stayed 1 night in Dec 2024

6/10 Okay

Randi

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bathroom Door

It was great and the people are very nice. There is no door in the bathroom though!! It was a curtain. How can you not have a bathroom door?!! The bathtub was wonderful though.
Stayed 1 night in Dec 2024

4/10 Poor

Carlos

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Checked in and cards didnt work to get into room. Nothing to eat at night around area. Room had an old brothel vibe with bad lighting
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint room, with parking at the door.
Stayed 1 night in Nov 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but very nice.
Stayed 1 night in Oct 2024

8/10 Good

Jamie

A very cute little place. We didn't stay long, but we enjoyed our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet property
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMEND. THE ROOMS ARE NICE.
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
Disliked: Staff & service
The rooms are a good size and the location is great. But I was unimpressed with the service. The staff seemed totally disinterested in being helpful or friendly.
Stayed 2 nights in Aug 2024