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Cross Hotel Kyoto

3.5 star property
VIP Access

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Exterior detail
Lobby sitting area
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Breakfast and lunch served, Mediterranean cuisine
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬
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Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kyoto

Located in Downtown Kyoto, Cross Hotel Kyoto is adjacent to Kawaramachi Street and within a 10-minute walk of other popular attractions like Shijo Street. This 301-room, 3.5-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Kiyamachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Shijo Street - 5 min walk - 0.3 miles
  • Nishiki Market - 6 min walk - 0.3 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪イルキャンティ 京都三条河原町店 - ‬1 min walk

About this property

Cross Hotel Kyoto

Guests staying at Cross Hotel Kyoto enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables.
Guests can expect to find free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Interior
THE BLOSSOM KYOTO
Shimogyo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 2,629 reviews
$136 nightly
The price is $149
Apr 22 - Apr 23
THE BLOSSOM KYOTO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is a free cancellation option available at Cross Hotel Kyoto?

Cross Hotel Kyoto provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Kyoto?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Apr 19, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cross Hotel Kyoto?

This hotel is situated in Downtown Kyoto, just steps from Kawaramachi Street and Pontocho Alley, and within a short walk of Shijo Street. You'll also find Nishiki Market and Yasaka Shrine less than a mile away.

Will I be able to park at Cross Hotel Kyoto?

No, this hotel doesn't offer parking.

Does Cross Hotel Kyoto include a casino on the premises?

No, Cross Hotel Kyoto doesn't have a casino.

Will I find an indoor pool at Cross Hotel Kyoto?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Cross Hotel Kyoto?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub, a down comforter, and slippers.

Are there hot tubs at Cross Hotel Kyoto?

No, this hotel doesn't have a spa tub.

Does Cross Hotel Kyoto feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Kyoto serves buffet breakfast for a surcharge each morning at KIHARU Brasserie.

Will Cross Hotel Kyoto allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Kyoto though service animals are welcome.

Are there connecting rooms at Cross Hotel Kyoto?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cross Hotel Kyoto?

The closest major airport to Cross Hotel Kyoto is Itami Airport (ITM), which is 28.8 mi away (65 minutes by car).

Can I book a room with a balcony at Cross Hotel Kyoto?

No, you won't find guestrooms with balconies at Cross Hotel Kyoto.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1784 out of 2124 reviews
Rating 8 - Good. 264 out of 2124 reviews
Rating 6 - Okay. 52 out of 2124 reviews
Rating 4 - Poor. 10 out of 2124 reviews
Rating 2 - Terrible. 14 out of 2124 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have been happier with our stay. Hotel was very pretty and the location was genuinely perfect…a quick walk over to Gion, right by the Kamo River, a block away from terrific shopping, close to Nishiki. Just outside is a beautiful canal with cherry blossoms(when in bloom). If you want the traditional Kyoto, it’s right there, the modern Kyoto, right there as well. Staff took care of all our needs. Of the four hotels we stayed at, this was one of the lesser ones in terms of warmness of the staff, but they were hyper competent, which made up for anything in that department.
Stayed 3 nights in Jan 2026

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and check-in was easy and efficient. We unexpectedly arrived early than expected but the staff was able to get us a room. Breakfast was excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Johnathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, coffee in the lobby, and great location to the nightlife of kyoto
Stayed 3 nights in Jan 2026

10/10 Excellent

Fengxiang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect, especially the staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Central location to experience Kyoto.
Stayed 2 nights in Jan 2026

10/10 Excellent

ICHIRO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were polite and kind. The room was clean and equipped with heating, air conditioning, and a humidifier, making it comfortable even in winter. Located in the heart of the downtown area, it's very convenient with restaurants and convenience stores nearby.
Stayed 3 nights in Dec 2025

10/10 Excellent

linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel was impeccable! Very spacious, modern, and located in the middle of everything. Train station was closeby and the hotel lobby is impressive with very easy uber or taxi service availability. In addition, I truly appreciated the 24 hour free green tea and coffee available to guest.
Stayed 2 nights in Dec 2025

10/10 Excellent

Omar, Anaheim

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room la were spacious compared to other hotels and honestly perfectly sized. Staff is very friendly and helpful. Location is perfect! I would definitely come back and stay here.
Stayed 4 nights in Jan 2026

10/10 Excellent

Zhiqiang, Livermore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location, excellent breakfast, cozy room
Stayed 2 nights in Jan 2026

10/10 Excellent

Nelson

Stayed 4 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious rooms, staff amazing, perfect location, really comfortable bed
Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Stayed 3 nights in Jan 2026

10/10 Excellent

ABDEL, DORAL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, nice modern hotel. The only issue is that the rooms are on the smaller side
Stayed 4 nights in Dec 2025

10/10 Excellent

Samantha

Room was spacious and
Stayed 1 night in Dec 2025

10/10 Excellent

Raquel

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything very good - room/location/food/staff but check-in was a joke — electronic check-in was ridiculous and slow !!
Stayed 1 night in Jan 2026

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very easy and helpful ! Beautiful hotel . Perfect location to walking shopping and food
Stayed 1 night in Jan 2026

8/10 Good

Ryosuke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
location is superb.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shameria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect. This might be the best hotel I've ever stayed in.
Stayed 3 nights in Dec 2025

6/10 Okay

Meridith

Liked: Cleanliness
Disliked: Staff & service, amenities
Amenities are not great- no lotion at all which was odd. Staff overall not very helpful- would not assist with ordering a can for us and check in, which was supposed to be self service took over 20 minutes. That being said, the location is terrific so that makes up for a lot.
Stayed 5 nights in Dec 2025

10/10 Excellent

Saad, Troy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked 2 Superior Twin Rooms. The rooms were quite clean, the bathroom was very nice, and the hotel provided water bottles on the first day. The hotel has a great location if you are planning to spend a lot of time near Sanjo-dori and Shinkyogoku Shopping Street (within walking distance). There's plenty to do in this area with a number of great restaurants (including halal ones!).
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Meenu

Stayed 4 nights in Dec 2025

10/10 Excellent

YUJUNG

Liked: Cleanliness, staff & service, amenities
직원분들 모두 친절했고 숙소에 좀 까다로운편인데 너무 깔끔했어요! 어메니티도 필요한것만 가져가는것도 좋았고 욕조가 있는것도 정말 좋았습니다! 로비 커피도 좋았어요! 주변 돌아다니기에 위치도 좋았습니다 너무 편안하게 지내다 가요 :)
Stayed 2 nights in Dec 2025

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