Cross Hotel Kyoto

3.5 star property
Riverfront hotel with a 24-hour front desk and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Experience the sleek, contemporary design of this hotel, featuring a beautiful garden with a water feature and lush greenery.
Lobby lounge
Enter a modern space with a striking geometric sculpture and sleek glass doors.
Enjoy communal dining in this spacious area with rows of tables and chairs, illuminated by a prominent ceiling light fixture.
Enjoy a city view from the large window, relax on the comfortable sofa, and unwind with a flat-screen TV.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Shijo Street
    ‪8 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(29 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kyoto

Located in Downtown Kyoto, Cross Hotel Kyoto is adjacent to Kawaramachi Street and within a 10-minute walk of other popular attractions like Shijo Street. This 301-room, 3.5-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Shijo Street - 8 min walk - 0.4 miles
  • Kiyomizu Temple - 3 min drive - 1.1 miles
  • Nijō Castle - 4 min drive - 1.6 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with a 24-hour front desk and a coffee shop
Guests staying at Cross Hotel Kyoto enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry.
Guests can expect to find free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is a free cancellation option available at Cross Hotel Kyoto?

Cross Hotel Kyoto provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Kyoto?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Aug 31, 2025 start from $132.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cross Hotel Kyoto?

This hotel is situated in Downtown Kyoto, just steps from Kawaramachi Street and Pontocho Alley, and within a short walk of Shijo Street. You'll also find Nishiki Market and Yasaka Shrine less than a mile away.

Is there parking available at Cross Hotel Kyoto?

No, there isn't parking at this hotel.

Does Cross Hotel Kyoto include a casino on the premises?

No, Cross Hotel Kyoto doesn't have a casino.

Will I find an indoor pool at Cross Hotel Kyoto?

No, there is no indoor pool at this hotel.

Is Cross Hotel Kyoto a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a soaking tub, premium bedding, and slippers.

Does Cross Hotel Kyoto have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Kyoto feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Kyoto serves buffet breakfast for a surcharge each morning at KIHARU Brasserie.

Will Cross Hotel Kyoto allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Kyoto though service animals are welcome.

Are there connecting rooms at Cross Hotel Kyoto?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Cross Hotel Kyoto?

The closest major airport to Cross Hotel Kyoto is Itami Airport (ITM), which is about 23.9 mi away.

Can I book a room with a balcony at Cross Hotel Kyoto?

No, there aren't any guestrooms with balconies at Cross Hotel Kyoto.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1342 out of 1626 reviews
Rating 8 - Good. 226 out of 1626 reviews
Rating 6 - Okay. 41 out of 1626 reviews
Rating 4 - Poor. 7 out of 1626 reviews
Rating 2 - Terrible. 10 out of 1626 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Stayed 4 nights in Apr 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very walkable, with many fantastic restaurants / cafes easily accessible on foot nearby. Very clean hotel with a lovely, welcoming, helpful team working there, Lee at the front desk was incredible !!! I absolutely would stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities

Ok but not great

This hotel was fine. We had just stayed at a really lovely hotel just prior which made this hotel seem a little cheap by comparison. It’s giving Best Western + It did the job but if I was coming back, I’d pick something more boutique.
Stayed 4 nights in May 2025

10/10 Excellent

WILFREDO DELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very clean, very nice staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the air purifier and humidifier. The room was very clean and organized with many hangers.
Stayed 3 nights in May 2025

10/10 Excellent

Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , bright, convenient and quiet even though the hotel is next to the bustling area of pontocho alley.
Stayed 5 nights in May 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cross Hotel is located just a short walk from the City Hall train station making it very easy to access if you take the bullet train to Kyoto station. The staff helped make our check in a breeze which was nice having just taken the train to Kyoto with all our luggage. The hotel itself is absolutely lovely. Very modern. Our room was bright and clean and very comfortable. The bathroom and shower were beautiful. We loved the coffee bar in the lobby that was open 24 x 7. We also loved the location for proximity to restaurants and shopping and trains to the various temples we wanted to visit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Stayed 3 nights in May 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to do anything and evrything in Kyoto. Its near by public transportation such as subways and bus. Theres a Geisha performance right down the steeet as well as all the shopping you could ever do. Plenty of places to ear within walking distance and the hotel had an upscale feel and vibe which was very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Hotel in a Great Location

Amazing hotel in a prime location a couple of blocks from the river and close to a lot of dining, shopping, entertainment, and transportation options. About 10 minutes via taxi from Kyoto Station and a 10 minute walk to Gion. Our room was a great size and much larger than what we expected for a hotel in Japan. The room was clean and modern. Staff was friendly and helpful. Breakfast had a lot of options as well.
Stayed 5 nights in Apr 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Hotel in a Great Location

Amazing hotel in a prime location a couple of blocks from the river and close to a lot of dining, shopping, entertainment, and transportation options. About 10 minutes via taxi from Kyoto Station and a 10 minute walk to Gion. Our room was a great size and much larger than what we expected for a hotel in Japan. The room was clean and modern. Staff was friendly and helpful. Breakfast had a lot of options as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Concierge was excellent. Comfortable room.
Stayed 3 nights in Apr 2025

8/10 Good

C

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!

The whole time was amazing. From the moment we walked in I was amazed at the hotel itself. A must see and definitely worth staying at. Perfectly centered in the heart of Shinjuku. Loved walking to the hotel at night because it is so beautiful to the whole city lit up with lights. Only think is every room is small in Japan so don’t be surprised.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff! Everyone we encountered was friendly, professional and helpful. Room was spacious and well appointed. Very clean. Wonderful location with easy access to trains, restaurants, shopping, and activities. We stayed six nights and wish it could have been longer.
Stayed 6 nights in Apr 2025

10/10 Excellent

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Colm

Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cross Hotel Kyoto - perfect choice

Outstanding location, outstanding service, will absolutely stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the big bathroom and big walkway, our room is big as well. Very near to shopping, trains and restaurants. I would highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Location was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Apr 2025

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bee-Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, and our room is cleaned. We have breakfast included but were disappointed with it. Almost all the foods were the same everyday. For instance, they served overcooked sunny side up eggs, and mentaiko tamago everyday. I love to eat Japanese style breakfast, but the tsukemono served never change for the seven nights we stayed there. The WiFi is super slow when where were to many guests. I was not able to connect to the WiFi on mornings when there were too many guests at the lobby. Overall the hotel is nice to stay but not the breakfast.
Stayed 7 nights in Apr 2025