Grand Ion Delemen Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Garden
Aerial view
Lobby
Restaurant
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jalan Ion Delemen 1, Genting Highlands, 69000
  • Place, First World Plaza
    ‪4 min drive‬
  • Place, Skytropolis Indoor Theme Park
    ‪4 min drive‬
  • Place, SkyAvenue
    ‪4 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪79 min drive‬

Room options

Deluxe Twin Room

  • 327 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 2 Bedrooms

  • 1007 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Suite, 3 Bedrooms

  • 1356 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 327 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Double Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Apartment, 2 Bedrooms

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Family Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed
  • Free WiFi

Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

7.0 out of 10
Good
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premier Twin Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 King Bed
  • Free WiFi

Premier Studio Twin

  • Sleeps 2
  • Free WiFi

Premier Studio Queen

  • Sleeps 2
  • Free WiFi

Premier Family Room

  • Sleeps 4
  • Free WiFi

About the neighborhood

Genting Highlands

Grand Ion Delemen Hotel places you within 3 miles (5 km) of popular attractions like First World Plaza and Arena of Stars. This 611-room, 5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • First World Plaza - 4 min drive - 1.2 miles
  • Skytropolis Indoor Theme Park - 4 min drive - 1.2 miles
  • SkyAvenue - 4 min drive - 1.2 miles
  • Snow World - 4 min drive - 1.2 miles
  • Genting SkyWorlds Theme Park - 6 min drive - 2.2 miles

Getting around

  • Kuala Lumpur Gombak Station - 50 min drive
  • Kuala Lumpur International Airport (KUL) - 116 min drive

Restaurants

  • ‪Hard Rock Cafe Genting Highlands - ‬15 min walk
  • ‪The Majestic Pizza - ‬5 min walk
  • ‪Kompas Cafe - ‬4 min walk
  • ‪RSC8 Cafeteria & Lounge - ‬11 min drive
  • ‪Tavern in the Sky - ‬1 min walk

About this property

Grand Ion Delemen Hotel

Grand Ion Delemen Hotel features an indoor pool, a children's pool, and a gym. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and phones.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 70 for adults and MYR 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fairy Tales
  • Kembali Kitchen

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,896 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Are free cancellation options available at Grand Ion Delemen Hotel?

Grand Ion Delemen Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on Jun 3, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Ion Delemen Hotel?

This hotel is located in Genting Highlands, close to Genting SkyWorlds Theme Park, Genting Casino, and First World Plaza. You'll also find SkyAvenue and Arena of Stars within a short drive.

Is there parking available at Grand Ion Delemen Hotel?

Yes, there is wheelchair-accessible parking available.

Are there luxury amenities available at Grand Ion Delemen Hotel?

Yes, some luxury features of this hotel include an indoor pool, a restaurant, and concierge services.

Does Grand Ion Delemen Hotel include a casino at the property?

No, Grand Ion Delemen Hotel doesn't have a casino.

Is there an indoor pool at Grand Ion Delemen Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Grand Ion Delemen Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and couples/private dining.

Does Grand Ion Delemen Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Ion Delemen Hotel have a restaurant that serves breakfast?

Yes, Grand Ion Delemen Hotel serves to-go breakfast for a surcharge each morning at Kembali Kitchen.

Does Grand Ion Delemen Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Ion Delemen Hotel.

Does Grand Ion Delemen Hotel have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Grand Ion Delemen Hotel?

The closest major airport to Grand Ion Delemen Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is about 26.3 mi away.

Are there rooms with balconies at Grand Ion Delemen Hotel?

Yes, some guestrooms at Grand Ion Delemen Hotel offer a balcony.

Does Grand Ion Delemen Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Ion Delemen Hotel.

Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 528 reviews
Rating 8 - Good. 172 out of 528 reviews
Rating 6 - Okay. 87 out of 528 reviews
Rating 4 - Poor. 61 out of 528 reviews
Rating 2 - Terrible. 57 out of 528 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and nice to stay
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Mateus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception.
Getting into reception/parking
Towel hand dirty
Shower gel broken/empty
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Nice view but need to buck up on overall cleanliness and service.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

ian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant
Stayed 1 night in May 2025
Verified

2/10 Terrible

JITEN

Property is run down and
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Stayed 3 nights in Nov 2022
Verified

8/10 Good

MD HABIBUR

Need more cleaning
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay anywhere else

Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Dheeraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Aik Hong

Disliked: Cleanliness, staff & service, property conditions & facilities
The room very sm
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Xiaochuan

Disliked: Amenities, property conditions & facilities
Ok but not good location
Verified

4/10 Poor

Tran

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property need remodel and room is running down and smell badly.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

chaw chuen

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 room and said keys for both rooms are in the packet. After i enter my 1st room I only realize they only give me key to 1 room. I had to go back down to the lobby to get the other key. And end up the second room is 16 floors away from the 1st. And this is not a hotel. This is a service apartment. This is clearly false advertising.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Michael Alfred

Liked: Staff & service
Disliked: Cleanliness
The room stinks every time I stay here
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Chong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Unpleasant stay
Stayed 1 night in Dec 2022
Verified

6/10 Okay

TECK MIN

Liked: Staff & service
Disliked: Cleanliness
we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Yong Leng

Liked: Cleanliness, staff & service, amenities
is ok
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Ming En

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

mukilan

Disliked: Cleanliness, staff & service, property conditions & facilities
Heater not working, WiFi not working, soaps not available , total waste of money
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Travis

Disliked: Staff & service
Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Habibur

Disliked: Staff & service, amenities
The smell from the toilet was horrible. You need to fix this asap before you rent it to others .
Stayed 2 nights in Apr 2025