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Four Points Flex by Sheraton Kobe Sannomiya

Property class: 3

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Kobe Sannomiya

A modern lobby with a seating area, a mural, and a Kobe sign.
A modern dining area with wooden partitions, white tables, and chairs.
A modern multi-story building with a glass facade, a blue sign for 'Four Points Flex', and a tree in front.
A hotel room with two beds, a desk, a chair, a TV, and two framed pictures on the wall.
A laundry area with two washing machines and a control panel with instructions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2-1-9 Nunobikicho, Chuo-ku, Kobe, Hyogo, 651-0097
  • Place, Kitano Ijinkan Street
    ‪6 min walk‬
  • Place, Meriken Park
    ‪19 min walk‬
  • Place, Kobe Tower
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪116 min drive‬

Room options

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Room, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Room, 1 Twin Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and two framed pictures on the wall.

Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Twin Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 1
  • Free WiFi

Room

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Kobe

Located in Kobe City Centre, Four Points Flex by Sheraton Kobe Sannomiya is within a 10-minute stroll of sights such as Kitano Ijinkan Street and Shin-Kobe Ropeway. Each of the 199 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Kitano Ijinkan Street - 6 min walk - 0.4 miles
  • Ikuta Shrine - 7 min walk - 0.4 miles
  • Meriken Park - 19 min walk - 1.0 mile
  • Kobe Tower - 5 min drive - 2.2 miles
  • Kobe Harborland - 6 min drive - 1.8 miles

Getting around

  • Kobe Sannomiya Station - 9 min walk
  • Sannomiya Hanadokeimae Station - 10 min walk
  • Kobe Airport (UKB) - 9 min drive

Restaurants

  • ‪traiteur les vignesトレトゥール　レ・ヴィーニュ - ‬4 min walk
  • ‪味噌ラーメン かえり - ‬3 min walk
  • ‪RIO COFFEE 神戸北野店 - ‬5 min walk
  • ‪アリズハラールキッチン - ‬3 min walk
  • ‪皇君菜館 - ‬3 min walk

About this property

Four Points Flex by Sheraton Kobe Sannomiya

Guests staying at Four Points Flex by Sheraton Kobe Sannomiya enjoy free WiFi in public areas, laundry facilities, and a vending machine. Front-desk staff are standing by 24/7 to assist with any requests.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, electric kettles, and phones are also standard. Weekly housekeeping is available.

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Kobe Luminous Hotel Sannomiya
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,029 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily Japanese breakfast available 6:00 AM to 10:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • 松屋(和食・牛丼チェーン)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 880 for adults and JPY 880 for children
  • Nearby parking fee: JPY 2500 per day (1969 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

UNIZO INN Sannomiya
UNIZO Kobe Sannomiya
UNIZO Sannomiya
UNIZO INN Kobe Sannomiya
Four Points Flex by Sheraton Kobe Sannomiya Kobe
Four Points Flex by Sheraton Kobe Sannomiya Hotel
Four Points Flex by Sheraton Kobe Sannomiya Hotel Kobe

Frequently asked questions

Is a free cancellation option available at Four Points Flex by Sheraton Kobe Sannomiya?

Four Points Flex by Sheraton Kobe Sannomiya offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points Flex by Sheraton Kobe Sannomiya?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Kobe Sannomiya on Aug 16, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Four Points Flex by Sheraton Kobe Sannomiya?

This hotel is situated in Kobe City Centre within a 10-minute walk of Shin-Kobe Ropeway and Kitano Ijinkan Street. You'll also find Kobe Harborland and Port of Kobe within a short drive.

Is there parking available at Four Points Flex by Sheraton Kobe Sannomiya?

No, this hotel doesn't offer parking.

Does Four Points Flex by Sheraton Kobe Sannomiya have a casino on the premises?

No, Four Points Flex by Sheraton Kobe Sannomiya doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Kobe Sannomiya?

No, there is no indoor pool at this hotel.

Is Four Points Flex by Sheraton Kobe Sannomiya a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Are there hot tubs at Four Points Flex by Sheraton Kobe Sannomiya?

No, there isn't a spa tub at this hotel.

Does Four Points Flex by Sheraton Kobe Sannomiya feature a restaurant that includes a breakfast menu?

Yes, Four Points Flex by Sheraton Kobe Sannomiya serves Japanese breakfast for a surcharge each morning at 松屋(和食・牛丼チェーン).

Does Four Points Flex by Sheraton Kobe Sannomiya allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex by Sheraton Kobe Sannomiya though service animals are welcome.

Are there connecting rooms at Four Points Flex by Sheraton Kobe Sannomiya?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Four Points Flex by Sheraton Kobe Sannomiya?

The closest major airport to Four Points Flex by Sheraton Kobe Sannomiya is Kobe Airport (UKB), which is 5.4 mi away (9 minutes by car). Another top airport is Itami Airport (ITM), which is located 21.7 mi away (23-minute drive).

Are there rooms with balconies at Four Points Flex by Sheraton Kobe Sannomiya?

No, you won't find guestrooms with balconies at Four Points Flex by Sheraton Kobe Sannomiya.

Four Points Flex by Sheraton Kobe Sannomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 788 reviews
Rating 8 - Good. 281 out of 788 reviews
Rating 6 - Okay. 62 out of 788 reviews
Rating 4 - Poor. 10 out of 788 reviews
Rating 2 - Terrible. 9 out of 788 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location close every place I need to go.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ngai Yui

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Daisy

Liked: Cleanliness, staff & service, amenities
Clean room good staff and convenient to get around
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities
The room was super clean and staffs were nice!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff was polite and room was clean.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location, clean rooms and easy check-in/out.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. We liked the location as it was close to Shin Kobe for the Shinkansen and hike to herb garden but also close to local train station to access harbourland and our regular train travel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, AC / Heating works, hot shower, WIFI, and good price. I'll be coming back!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is clean and nice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was only set to heater or fan, and I couldn't seem to change it to cool, but fortunately it was a cold night so it was fairly comfortable. It was a very nice hotel, and not too far from Sannomiya station, which has loads of restaurants and shops! There was also a nearby convenience store for late night snacks. The property was very clean and quiet, and I had a lovely two nights there. I would definitely go back again if I am in the area!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modernised Staff lovely Comfortable beds and well sized rooms Walking distance to transport
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to dining and train station
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Matthias Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and tidy hotel. The staff is very friendly and very helpful.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

ZHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staffs & clean room
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and dinning options
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No facilities available but room for sleep.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Not so far from Sannnomiya station Check in/out was smooth, Room was well cleaned.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to public transportation. Small but comfy room.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Very comfortable bed and pillows! However, it is tiny - basically a thin strip of floor on two sides of the bed ( other two sides are the walls). Could only open my carry on on the need. Big suitcase was a struggle to open - we had to move off the bed to get it open and even to put it down closed was very tight. Otherwise, good location for walkability, and extremely comfortable bedding; clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lim

Liked: Cleanliness, amenities, property conditions & facilities
Small room. But the location is excellent. There’s 2 stations nearby and there’s a lot of restaurants or dining options. Shopping areas are within walking distance. Able to walk to the harbor.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close enough to the station to be there walking 10 minutes, but not so much to get annoyed by the traffic or the noise. The receptionists were really kind and efficient, and the room was on point.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Shiyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to a bus stop, close to lots of places (walkable). The check in and out was quick, you can also leave ur luggage before or after for a bit. Overall clean.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ivann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the housekeeping staff always replenish new towels etc. very friendly and helpful staffs. Location is near to the tourist area and central. Will strongly recommend to friends n family.
Stayed 19 nights in Dec 2023