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Quality Inn Merchants Drive

2.5 star property
Hotel in Knoxville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Cozy living room with a fireplace, comfortable seating, and large windows offering a view of the outdoors.
Enjoy meals and meetings in this spacious dining area with a large table and comfortable seating.
Two double beds with wooden headboards and white linens, a green accent wall, and a window with beige curtains.
Relax by the pool surrounded by a spacious deck and shaded seating area.
Check-in at our welcoming reception area, featuring a flat-screen TV, printer, and computer.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in this inviting room with a comfortable bed, a dresser, and a television.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Two double beds with wooden headboards and white linens, a green accent wall, and a window with beige curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Relax in a spacious room with a large bed, wooden headboard, and a comfortable reading nook by the window.

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Knoxville

Located in Inskip, Quality Inn Merchants Drive is 1.2 mi (1.9 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 128-room hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.1 miles
  • Knoxville Convention Center - 6 min drive - 5.3 miles
  • University of Tennessee - 7 min drive - 5.5 miles
  • Neyland Stadium - 7 min drive - 6.2 miles
  • Knoxville Zoo - 10 min drive - 7.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Hotel in Knoxville with free breakfast and a seasonal outdoor pool
Quality Inn Merchants Drive features free WiFi in public areas, a business center, and a seasonal outdoor pool. The 24-hour front desk has staff standing by to help with securing valuables and access to locker space. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per night
  • Cribs/infant beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 8 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
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Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn Merchants Drive?

Quality Inn Merchants Drive offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Merchants Drive?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on Aug 17, 2025 start from $62.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Quality Inn Merchants Drive?

This hotel is situated in Inskip, close to Neyland Stadium, Knoxville Expo Center, and Historic Southern Railway Station. You'll also find Max Air Trampoline Park and Knoxville Museum of Art within a short drive.

Will I be able to park at Quality Inn Merchants Drive?

No, this hotel doesn't offer parking.

Does Quality Inn Merchants Drive have a casino at the property?

No, Quality Inn Merchants Drive doesn't have a casino.

Is there an indoor pool at Quality Inn Merchants Drive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from April until October.

What will couples enjoy most about a stay at Quality Inn Merchants Drive?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a bar and a café.

Are there hot tubs at Quality Inn Merchants Drive?

No, there isn't a spa tub at this hotel.

Does Quality Inn Merchants Drive have a restaurant with a breakfast menu?

Yes, Quality Inn Merchants Drive serves free buffet breakfast each morning from its cafe.

Does Quality Inn Merchants Drive allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Merchants Drive for a fee of USD 20 per pet, per night.

Are there connecting rooms at Quality Inn Merchants Drive?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Quality Inn Merchants Drive?

The closest major airport to Quality Inn Merchants Drive is McGhee Tyson Airport (TYS), which is 17.2 mi away (23 minutes by car).

Can I book a room with a balcony at Quality Inn Merchants Drive?

No, at Quality Inn Merchants Drive, there aren't any guestrooms that list a balcony.

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 130 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Stayed 1 night in Apr 2025

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was black hair in tub,? Soiled stain on bedspread, wash cloths etc thin and stains. Doors and walls were dirty. Poorly kept.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
Stayed 1 night in Apr 2025

2/10 Terrible

John

Checked in. Entered the room, than checked out without using. Asked the person at the desk for a refund. Room did not meet with expectations. I got charged nevertheless.
Stayed 2 nights in Apr 2025

6/10 Okay

Pamela

Traveled with group
Liked: Staff & service
Disliked: Amenities
The elevator was scary. Wasn’t sure if it was going to make it. The sheets on the bed were very wrinkled and I found a hair in the bathtub.
Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Survived the stay.

Room had been previously a smoking room. Had significant mold in bathroom and missing grout with water damage. Room itself very small and outdated. The mini fridge was sticky to the touch. AC unit cycled and room went from stuffy to freezing. Definitely not worth $163.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeannene

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home fro FL

Everything great
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Worst hotel stay ever. I will never stay at a Quality Inn agains after that stay. Room smelled like a wet basement, the chair in the room stunk, blankets and sheets were all stained. Worst $100 I've ever spent.
Stayed 1 night in Apr 2025

6/10 Okay

Donald

Traveled with partner
Disliked: Cleanliness
Sheets were soiled and not the cleanest room. Very limited Breakfast hours, 6a-9am.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jacob

Traveled with family
Disliked: Staff & service, room comfort
a man got the same room key to our room and entered our room at 1AM
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 4 nights in Mar 2025

4/10 Poor

Colleen

Stayed 1 night in Mar 2025

4/10 Poor

Patti

Disliked: Cleanliness, property conditions & facilities
need of repairs. steps falling apart
Stayed 1 night in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Phillip

Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dirty

Pretty run down and dirty. I guess it’s priced accordingly.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Not like it looks online.

Stayed 4 nights in Mar 2025

6/10 Okay

Rhonda

Stayed 2 nights in Mar 2025

4/10 Poor

Stacey

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

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