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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Room amenity
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6324 Papermill Dr, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪2 min drive‬
  • Place, Bearden Antique Mall
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Knoxville

Located in Bearden within 2 miles (3 km) of Bearden Antique Mall, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is within a few miles (5 km) of Tennessee River. This 90-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Town Mall - 2 min drive - 3.0 miles
  • Bearden Antique Mall - 3 min drive - 1.7 miles
  • University of Tennessee - 6 min drive - 6.6 miles
  • Thompson–Boling Arena - 8 min drive - 7.3 miles
  • Neyland Stadium - 8 min drive - 7.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Twin Peaks - ‬11 min walk
  • ‪Dutch Bros Coffee - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Waffle House - ‬2 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Hampton Inn & Suites Knoxville Papermill Drive
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,000 reviews
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The price is $140
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on Jun 14, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

This hotel is situated in Bearden, close to Thompson–Boling Arena and Neyland Stadium. You'll also find West Town Mall and Tennessee River within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG feature a casino on the premises?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is McGhee Tyson Airport (TYS), which is 15.7 mi away (22 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 792 reviews
Rating 8 - Good. 204 out of 792 reviews
Rating 6 - Okay. 55 out of 792 reviews
Rating 4 - Poor. 28 out of 792 reviews
Rating 2 - Terrible. 16 out of 792 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, the staff were friendly and helpful, and the breakfast was good. The beds were comfortable and they provide you with both feather and full pillows. I hate feather pillows and greatly appreciated not having to call down to ask for a pillow. They even made cute flower petals with the paper products. The shower and the counter had DOVE products. The hotel is on a busy road. My room was on the parking lot side, so I had no issues with noise, but I imagine it might be noisy on the road side. The hotel is in a great location with lots of food options nearby. Overall, this was a great stay. The
Full length mirror which is the closet door.
Clean and spacious room
Cute added touch!
Stayed 1 night in Feb 2026

8/10 Good

Alok

Stayed 1 night in Jan 2026

6/10 Okay

Jerry, Fort Mill

Stayed 1 night in Feb 2026

8/10 Good

Elise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. A closet or area to hang clothing g would have been a plus.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room friendly staff good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Wendi

Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service
The room was spotless. They had great food to choose from in the little pantry at check out. The breakfast had a lot to choose from. I loved that they had made little roses out of the toilet paper.
Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
The hotel staff were courteous and suggested a few local restaurants for us to go to as soon as we arrived in the evening. Our room was clean and perfect for a good night's rest.The hotel lobby was decorated nicely for the holiday and the breakfast was delicious. Would recommend for an overnight or extended stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Milagro

Stayed 1 night in Dec 2025

10/10 Excellent

Milagro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and very clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

pratap

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room and amazing breakfast. Service was very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and the staff was extremely nice
Stayed 1 night in Dec 2025

10/10 Excellent

Tanesha

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service
Room clean, staff kind
Stayed 2 nights in Dec 2025

8/10 Good

Darren

Liked: Cleanliness
Great bed - just passing through.
Stayed 1 night in Sep 2025

8/10 Good

Emilee

Liked: Cleanliness, staff & service, room comfort
The room was clean & comfortable. Although the bathroom area definitely needs some repairs. The shower tile was needing a good cleaning, the soap holders in the shower were loose, the paint on the walls were bubbly/rippled due to moisture, the shower rod was very cheap/flexible, bending
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and i appreciated . The staff made me welcome also the staff at the front desk was excellent!!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was hot and fresh and well stocked, staff was very friendly and accommodating, plenty of parking and was safe and well let - room was very clean and I appreciate the fact that the beds had protective encasements on them.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

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