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Comfort Inn & Suites Knoxville West

2.5 star property
Hotel in Knoxville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, University of Tennessee
    ‪8 min drive‬
  • Place, Neyland Stadium
    ‪10 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Knoxville

Located in Bearden, Comfort Inn & Suites Knoxville West is adjacent to West Town Mall and a short stroll from Regal Cinebarre West Town Mall. This 82-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Town Mall - 1 min walk - 0.0 miles
  • Turkey Creek Shopping Center - 6 min drive - 6.5 miles
  • University of Tennessee - 8 min drive - 9.8 miles
  • Thompson–Boling Arena - 10 min drive - 10.5 miles
  • Neyland Stadium - 10 min drive - 10.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Loco Burro - ‬9 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
Comfort Inn & Suites Knoxville West features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Baymont by Wyndham Knoxville/Cedar Bluff
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  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $87
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Comfort Inn & Suites Knoxville West?

This hotel is situated in Bearden, just steps from West Town Mall. You'll also find Regal Downtown West and Regal Cinebarre West Town Mall less than a mile away.

Will I be able to park at Comfort Inn & Suites Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites Knoxville West include a casino at the property?

No, Comfort Inn & Suites Knoxville West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Knoxville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

What will couples enjoy most about a stay at Comfort Inn & Suites Knoxville West?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and free breakfast.

Does Comfort Inn & Suites Knoxville West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Knoxville West have a restaurant with a breakfast menu?

Comfort Inn & Suites Knoxville West offers free continental breakfast each morning though there is no restaurant.

Does Comfort Inn & Suites Knoxville West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Knoxville West though service animals are welcome.

Does Comfort Inn & Suites Knoxville West have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites Knoxville West?

The closest major airport to Comfort Inn & Suites Knoxville West is McGhee Tyson Airport (TYS), which is 15.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites Knoxville West?

No, you won't find guestrooms with balconies at Comfort Inn & Suites Knoxville West.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 923 reviews
Rating 8 - Good. 281 out of 923 reviews
Rating 6 - Okay. 116 out of 923 reviews
Rating 4 - Poor. 75 out of 923 reviews
Rating 2 - Terrible. 54 out of 923 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s an older hotel; they’re doing the best with what they have. Staff were all courteous and professional. Mrs Lucinda was great at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
check in staff was fast and nice, breakfast staff was nice. Room was a bid drab looking, I found a live roach in my bed, pulled bed from wall and there was a lot of debris on the mattress. Bathroom toilet did not flush right and ran all night and shower knob was very lose and would not hold the temperature. Breakfast was very good. Biscuts delicious
Stayed 1 night in Jul 2025

6/10 Okay

Troy

Traveled with partner
Liked: Staff & service
Close to the mall and all kinds of food. Cool and comfy room. Hallways and elevator were hot. This hotel could use an upgrade. I did not eat breakfast there. The pool had closed for maintenance sign on it, and none of the staff could answer basic questions. So we did not get to use the pool. About 15 minutes from Old Knoxville and the Sun Sphere. Very fun area! The hotel is perfect for resting and sleeping. Nothing special but, special enough.
Stayed 4 nights in Jul 2025

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel W

Disliked: Cleanliness, property conditions & facilities
Common areas are dirty an unair-conditioned at least when I was there
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book with them!

It was absolutely terrible. Do not do not come here at night. My children and I were not welcomed by staff. We had to find another hotel down the street. It was awful. There's nobody to talk to at hotel.com. just lies.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Stayed 1 night in Jul 2025

8/10 Good

Michelle, Cincinnati

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

2/10 Terrible

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run don't walk

the smell when you walk in was musty at best, the carpets were all lifting, the mud on carpets was not expected yet there it was, the bathtub had mold all around, the toilet almost tipped over, there was water all underneath behind the toilet, you could not keep the ac at a decent comfortable temperature because the musty smell would then take over. I will NEVER stay at a Comfort Inn or even recommend it
Stayed 1 night in Jul 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Not horrible just out dated
Stayed 1 night in Jul 2025

6/10 Okay

Dina

Traveled with pets
Property not maintained very well
Stayed 1 night in Jun 2025

8/10 Good

cynthia j

??
Stayed 1 night in Jul 2025

6/10 Okay

Shane

Decent enough hotel. Not updated in a long time. Needs updates.
Stayed 1 night in Jun 2025

8/10 Good

Brittany

Stayed 3 nights in Jun 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and well kept rooms and great breakfast
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
The bathroom was outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Cody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Water leaking into the floors. Ice bucket and fridge were covered in mold. No water pressure. No extra stuff for the sofa bed. Paid more for one night here than it was worth. Absolutely horrible. Will not recommend
Stayed 1 night in Jun 2025

2/10 Terrible

Nathaniel

Traveled with family
Disliked: Property conditions & facilities
Everything was damp and moldy. They clearly had flooding or severe water damage that was not rectified correctly. It was gross.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Stayed 1 night in Jun 2025

6/10 Okay

Ed

Business traveler
This is an older property that needs upgrading, like new carpeting. The pool was not open due to mechanical problems. The breakfast was nice.
Stayed 8 nights in Jun 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

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