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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(49 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Comfort Inn Powell - Knoxville North

Powell
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, 1,001 reviews
$100 nightly
The price is $114
Apr 27 - Apr 28
Total with taxes and fees
Comfort Inn Powell - Knoxville North

About the neighborhood

Knoxville

Located in Bearden, Comfort Inn & Suites Knoxville West is adjacent to West Town Mall and a short stroll from Regal Cinebarre West Town Mall. This 82-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Town Mall - 1 min walk - 0.1 miles
  • Regal Cinebarre West Town Mall - 6 min walk - 0.4 miles
  • West Hills Tennis Center - 12 min walk - 0.7 miles
  • Regal Downtown West - 16 min walk - 0.9 miles
  • University of Tennessee - 8 min drive - 9.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Loco Burro - ‬9 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Comfort Inn & Suites Knoxville West

Comfort Inn & Suites Knoxville West features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Lobby
Baymont by Wyndham Knoxville/Cedar Bluff
Knoxville West
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,931 reviews
$72 nightly
The price is $85
May 3 - May 4
Total with taxes and fees
Baymont by Wyndham Knoxville/Cedar Bluff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on May 3, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Inn & Suites Knoxville West?

This hotel is situated in Bearden, just steps from West Town Mall. You'll also find Regal Downtown West and Regal Cinebarre West Town Mall less than a mile away.

Is there parking available at Comfort Inn & Suites Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites Knoxville West include a casino at the property?

No, Comfort Inn & Suites Knoxville West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Knoxville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

Is Comfort Inn & Suites Knoxville West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Comfort Inn & Suites Knoxville West?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Knoxville West have a restaurant with a breakfast menu?

Comfort Inn & Suites Knoxville West offers free continental breakfast each morning though there is no restaurant.

Does Comfort Inn & Suites Knoxville West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Knoxville West though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites Knoxville West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites Knoxville West?

The closest major airport to Comfort Inn & Suites Knoxville West is McGhee Tyson Airport (TYS), which is 15.3 mi away (22 minutes by car).

Are there rooms with balconies at Comfort Inn & Suites Knoxville West?

No, there aren't any guestrooms at Comfort Inn & Suites Knoxville West that offer a balcony.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 988 reviews
Rating 8 - Good. 293 out of 988 reviews
Rating 6 - Okay. 129 out of 988 reviews
Rating 4 - Poor. 81 out of 988 reviews
Rating 2 - Terrible. 70 out of 988 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not very clean, dirt on the floor in hallways, elevator, room, bathroom, etc. Shower faucet was broken, stains. Missing light shades, lights not working. Moldy card in room, two conditioners. It was not what I was expecting based on the reviews before staying. There doesn't seem to be any car for the hotel not to mentioned maintenance of the hotel. Fitness center needs cleaning and maintaining, broken bathroom outside the fitness center, stains, halwall carpet has bumbs, etc.
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

John

Disliked: Staff & service, amenities
Not up to expectations
Stayed 2 nights in Dec 2025

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness
Front desk employee was courteous. The room and hotel could use some updating. Just looking at the door to our room made me feel insecure. The light on the elevator door didn't work so made me uneasy as to whether the elevator even worked, but it did. The room temperature was comfortable as well as the bed, surprisingly. Did not see one cleaning cart in the hall when leaving, which is unusual for most hotels.
Stayed 1 night in Dec 2025

8/10 Good

David L

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and fitness area was open this time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

6/10 Okay

Erin

Disliked: Amenities, property conditions & facilities
Overall fairly decent, but slightly sketchy. It was okay for one night, but I wouldn't stay there again unless I had no other choice.
Stayed 1 night in Nov 2025

10/10 Excellent

mallory

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so welcoming and kind . Mallory Cline - Frazier
Stayed 1 night in Nov 2025

2/10 Terrible

Pamela

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and the furniture was all stained. We tried to cancel the reservation, but the front desk would not work with Expedia to cancel. The lady at check in was nice, but didn't know anything about the area when we had questions. The hotel is old and can use a deep clean or an renovation! I would never recommend anyone staying here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hot breakfast with many choices including a red velvet waffle! Room clean. The staff were friendly. Overall a very nice stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

4/10 Poor

Thelma Manlapaz

Traveled with family
The area is clean; staff are attentive; kitchen is clean but the food is not that great. The same menu everyday. No variety.
Stayed 4 nights in Nov 2025

4/10 Poor

Ryley

Traveled with family
Liked: Amenities
Unfortunately, shortly after checking in I had to request another room because the occupants next door were loud and had a continuously barking dog. The other room lacked appeal too (dirty toilet, hairs found in bed & phone didn't work). Out of the previous four times I've stayed there since beginning of October this year this visit was by far a disappointment.
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, amenities
Nice staff and good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous. The room had a few problems so had to get a different room. No tv signal, no hot water, telephone not working.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathryn

Stayed 3 nights in Oct 2025

4/10 Poor

Anthony

Room walls were super thin. Place was definitely old ab
Stayed 3 nights in Oct 2025

4/10 Poor

jonathan, Middle village

Traveled with family
Disliked: Cleanliness
Check-in was fast and easy, and the staff was very informative but overall the hotel is very old and dingy and our room smelled horrible. Would not be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the spaciousness of the room, comfortable beds & very clean. The continental breakfast was great!
Stayed 1 night in Oct 2025

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Back door on 2 floor was kept open during the night, the smell in the room was unbearable.
Stayed 1 night in Oct 2025

2/10 Terrible

Vidisha

Disliked: Cleanliness, amenities, property conditions & facilities
Comfort Inn & Suites Knoxville West had a moldy and smell bathroom - absolutely awful. Would not stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Traveled with family
Sent us to an unclean room first. Had to go back to front desk
Stayed 1 night in Oct 2025

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