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Comfort Inn & Suites Knoxville West

2.5 star property
Hotel in Knoxville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(44 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Parking included
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Total with taxes and fees
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About the neighborhood

Knoxville

Located in Bearden, Comfort Inn & Suites Knoxville West is adjacent to West Town Mall and a short stroll from Regal Cinebarre West Town Mall. This 82-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Town Mall - 1 min walk - 0.1 miles
  • Regal Cinebarre West Town Mall - 6 min walk - 0.4 miles
  • West Hills Tennis Center - 12 min walk - 0.7 miles
  • Regal Downtown West - 16 min walk - 0.9 miles
  • University of Tennessee - 8 min drive - 9.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Loco Burro - ‬9 min walk
  • ‪The Cheesecake Factory - ‬9 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
Comfort Inn & Suites Knoxville West features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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WoodSpring Suites Knoxville West
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 522 reviews
$74 nightly
The price is $88
Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on Jan 18, 2026 start from $91.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Inn & Suites Knoxville West?

This hotel is situated in Bearden, just steps from West Town Mall. You'll also find Regal Downtown West and Regal Cinebarre West Town Mall less than a mile away.

Is parking available on site at Comfort Inn & Suites Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites Knoxville West include a casino at the property?

No, Comfort Inn & Suites Knoxville West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Knoxville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

Is Comfort Inn & Suites Knoxville West good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Comfort Inn & Suites Knoxville West?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Knoxville West have a restaurant with a breakfast menu?

Comfort Inn & Suites Knoxville West offers free continental breakfast each morning though there is no restaurant.

Does Comfort Inn & Suites Knoxville West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Knoxville West though service animals are welcome.

Does Comfort Inn & Suites Knoxville West have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn & Suites Knoxville West?

The closest major airport to Comfort Inn & Suites Knoxville West is McGhee Tyson Airport (TYS), which is 15.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites Knoxville West?

No, at Comfort Inn & Suites Knoxville West, there aren't any guestrooms that list a balcony.

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 405 out of 943 reviews
Rating 8 - Good. 285 out of 943 reviews
Rating 6 - Okay. 119 out of 943 reviews
Rating 4 - Poor. 77 out of 943 reviews
Rating 2 - Terrible. 57 out of 943 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Room walls were super thin. Place was definitely old ab
Stayed 3 nights in Oct 2025

2/10 Terrible

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard cut toe nails all on the floor of the room. Bad ant infestation ants in bed and all over everything. They gave us a vacuum cleaner to clean it the vacuum started sparking and then wouldn't come back on. They had a tom and jerry whole in the wall as well. Also the room had a very bad molded smell. Please DO NOT BOOK EVER!!!!
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The hotel is an older property once inside despite an updated outer look. The property does it best to maintain a clean and respectable unit.
Stayed 1 night in Sep 2025

6/10 Okay

Diana, Van Nuys

Traveled with partner
Staff were good, we felt safe and shopping/restaurants within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, was was good with a few options and the staff were very friendly and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. They let me check in early because I had a wedding to attend and really needed to get ready.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridgett

Stayed 1 night in Sep 2025

4/10 Poor

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice and helpful when we had interactions but the room and especially bathroom were in pretty bad shape with a lot of visible mold. The bed was comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Jungah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very unpleasant and scary experience during my stay. After a long and exhausting day, I finally fell asleep, but around 3 a.m. a group of men entered the adjoining connected room. They were extremely loud, laughing and talking nonstop, and even tried to open the connecting door to my room. It was terrifying and made me feel unsafe. Their noise was so disruptive that I had to call the front desk multiple times. While the hotel itself may be fine, this kind of situation shows a serious lack of security and guest care. No guest should have to wake up in fear in the middle of the night.
Stayed 1 night in Sep 2025

8/10 Good

Edric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The stay was very good. Upon firsr arrival, they had accidentally given our room to someone else but very quickly covered it. The bed was so comfortable. Would stay with them again.
Stayed 2 nights in Sep 2025

8/10 Good

John, mt vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property definitely shows sign of age but the room was very clean and the bed was great. Breakfast was very good. A little refurbishing would go a long way. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Geowany, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Sep 2025

8/10 Good

Chris

Stayed 4 nights in Sep 2025

8/10 Good

Joan

Traveled with partner
Liked: Staff & service, amenities
The hotel staff was very accomodating when I asked for a change of room. The hotel is older & needs some attention. The room was clean & spacious, but make sure you get a room NOT on the side of the interstate! It was terribly noisy! The price was reasonable. A good hotel for a quick overnite stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very kind and helpful. The location is perfectly situated off the interstate and across the street from the mall for easy shopping and eats. Affordable rates with a pleasant stay.
Stayed 1 night in Sep 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and professional. Overall, very clean and well appropriated but the bathroom had a slight odor.
Stayed 2 nights in Sep 2025

8/10 Good

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was what you’d expect in the price range, the microwaves in both rooms were pretty nasty and little details like only decaffeinated coffee pods in the rooms and no towel hooks in or around the shower stood out. Overall the staff were great and it was worth the price. Oh the parking situation isn’t that great, swapping one of three handicap spaces for a Tesla charger was definitely a horrible decision by someone who should reevaluate their career choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for the Vols Game

Beds and pillows were surprisingly comfortable. Breakfast was great with plenty of options! Didn't stay long but, would recommend.
Stayed 1 night in Sep 2025

2/10 Terrible

XIN

Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

:/

Room was clean. The soap smell was strong when you came into the room. I’m sensitive to strong smells so that was unpleasant. The beds were clean and very well made. The bathroom was also clean but the floor felt like it had a residue left from mopping. The furniture was in poor shape it looked pretty beat up and the stand between the beds was broken. The over all facilities were clean and well tended the breakfast was good and well stocked. It appeared the building was older and it was showing its age. Over all the stay wasn’t bad. Could have just been me but it felt humid in the room. It wasn’t the ac was working perfectly.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s an older hotel; they’re doing the best with what they have. Staff were all courteous and professional. Mrs Lucinda was great at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

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