Comfort Inn & Suites Knoxville West

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(54 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Knoxville

Located in Bearden, Comfort Inn & Suites Knoxville West is adjacent to West Town Mall and a short stroll from Regal Cinebarre West Town Mall. This 82-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Town Mall - 1 min walk - 0.1 miles
  • Regal Cinebarre West Town Mall - 6 min walk - 0.4 miles
  • West Hills Tennis Center - 12 min walk - 0.7 miles
  • Regal Downtown West - 16 min walk - 0.9 miles
  • University of Tennessee - 9 min drive - 9.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪King Gyro - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Loco Burro - ‬9 min walk

About this property

Comfort Inn & Suites Knoxville West

Comfort Inn & Suites Knoxville West features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville

Comfort Inn Hotel Knoxville

Ramada Knoxville Hotel Knoxville

Armada Inn Knoxville

Armada Knoxville

Comfort Inn Knoxville

Comfort Inn Knoxville West Hotel

Comfort Inn Knoxville West

Ramada Knoxville

Comfort Inn Suites Knoxville West

Comfort Inn & Suites Knoxville West Hotel

Comfort Inn & Suites Knoxville West Knoxville

Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites Knoxville West?

Comfort Inn & Suites Knoxville West offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on May 31, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Inn & Suites Knoxville West?

This hotel is situated in Bearden, just steps from West Town Mall. You'll also find Regal Cinebarre West Town Mall and Regal Downtown West less than a mile away.

Is there parking available at Comfort Inn & Suites Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites Knoxville West include a casino at the property?

No, Comfort Inn & Suites Knoxville West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Knoxville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

Is Comfort Inn & Suites Knoxville West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Comfort Inn & Suites Knoxville West?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Knoxville West have a restaurant with a breakfast menu?

Comfort Inn & Suites Knoxville West offers free continental breakfast each morning though there is no restaurant.

Does Comfort Inn & Suites Knoxville West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Knoxville West though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites Knoxville West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites Knoxville West?

The closest major airport to Comfort Inn & Suites Knoxville West is McGhee Tyson Airport (TYS), which is 15.3 mi away (22 minutes by car).

Are there rooms with balconies at Comfort Inn & Suites Knoxville West?

No, there aren't any guestrooms at Comfort Inn & Suites Knoxville West that offer a balcony.

Comfort Inn & Suites Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Apr 2026

10/10 Excellent

Quincy

Stayed 1 night in Mar 2026

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, there was a domestic dispute next door middle of the night, traffic was loud outside, and then barely any water pressure and zero hot water the second day of our stay. It was like camping
Stayed 2 nights in Feb 2026

6/10 Okay

Nam

The staff was nice but the room wasn’t clean , smell really bad from n the
Stayed 1 night in Feb 2026

8/10 Good

David

Stayed 4 nights in Feb 2026

2/10 Terrible

Yvonne

Stayed 1 night in Feb 2026

2/10 Terrible

Doe

Stayed 1 night in Feb 2026

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff
Stayed 2 nights in Feb 2026

2/10 Terrible

Lora

Stayed 2 nights in Feb 2026

4/10 Poor

Kevin

Traveled with partner
Last time I stayed was better. Wont stay again. Could smell pot in the hall. The hotel had hardly anyone staying they put next to a couple with a child you yeild and screamed till midnight. I had to be up at 5 for a surgery. Never again.
Stayed 1 night in Jan 2026

8/10 Good

Jennie E

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was fine. The woman at the front desk was very pleasant. Lobby was clean. Our only concern was that it appeared since the weather was FREEZING outside there were several street people staying in the motel. Several appeared to be under the influence. We stayed in our room for the evening.
Stayed 1 night in Jan 2026

10/10 Excellent

Delisa

Stayed 2 nights in Jan 2026

2/10 Terrible

Dana

Disliked: Cleanliness, amenities
Hotel is old and worn down. The whole place is dark and smells musty/mildewy. Ceilings/walls are peeling. Walls are paper thin. Lots of noise from outside as well as being able to hear neighbors.
Stayed 2 nights in Jan 2026

10/10 Excellent

Randall

Stayed 1 night in Jan 2026

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good. Clean room. Nice staff
Stayed 1 night in Jan 2026

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities
Clerk refused to give me a receipt for my stay
Stayed 1 night in Jan 2026

8/10 Good

Monica

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Everything was great. Comfy beds and great breakfast. It could use some updating though.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not very clean, dirt on the floor in hallways, elevator, room, bathroom, etc. Shower faucet was broken, stains. Missing light shades, lights not working. Moldy card in room, two conditioners. It was not what I was expecting based on the reviews before staying. There doesn't seem to be any car for the hotel not to mentioned maintenance of the hotel. Fitness center needs cleaning and maintaining, broken bathroom outside the fitness center, stains, halwall carpet has bumbs, etc.
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

John

Disliked: Staff & service, amenities
Not up to expectations
Stayed 2 nights in Dec 2025

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness
Front desk employee was courteous. The room and hotel could use some updating. Just looking at the door to our room made me feel insecure. The light on the elevator door didn't work so made me uneasy as to whether the elevator even worked, but it did. The room temperature was comfortable as well as the bed, surprisingly. Did not see one cleaning cart in the hall when leaving, which is unusual for most hotels.
Stayed 1 night in Dec 2025

8/10 Good

David L

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025