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Hotel Karuizawa Cross

3.0 star property

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Photo gallery for Hotel Karuizawa Cross

Reception
Asia Oriental (2) | View from room
Design Double Room | Pillowtop beds, in-room safe, individually decorated
Patio Superior | Pillowtop beds, in-room safe, individually decorated
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

View all photos for Church view

Church view | Pillowtop beds, in-room safe, individually decorated

Church view

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 389 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Asia Oriental (1)

Asia Oriental (1) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons
  • Free WiFi

View all photos for Asia Oriental (2)

Asia Oriental (2) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons
  • Free WiFi

View all photos for Square View (1)

Square View (1) | Pillowtop beds, in-room safe, individually decorated

Square View (1)

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Square View (2)

Square View (2) | Pillowtop beds, in-room safe, individually decorated

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | Pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Bunk Superior (3)

Bunk Superior (3) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Bunk Superior (1)

Bunk Superior (1) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

9.6 out of 10
Exceptional
(10 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Bunk Superior (2)

Bunk Superior (2) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

9.6 out of 10
Exceptional
(10 reviews)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Patio Superior

Patio Superior | Pillowtop beds, in-room safe, individually decorated

Patio Superior

  • Garden view
  • 337 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Superior

Twin Superior | Pillowtop beds, in-room safe, individually decorated

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Design Twin Room

Design Twin Room | Pillowtop beds, in-room safe, individually decorated

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Design Double Room

Design Double Room | Pillowtop beds, in-room safe, individually decorated

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Terrace Superior

Terrace Superior | Pillowtop beds, in-room safe, individually decorated

Terrace Superior

  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Terrace Superior Room

Lobby

Terrace Superior Room

  • Sleeps 4
  • Free WiFi

View all photos for Church View

Pillowtop beds, in-room safe, individually decorated

Church View

  • Sleeps 2
  • Free WiFi

View all photos for Twin Superior Room

Lobby

Twin Superior Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Karuizawa

Hotel Karuizawa Cross places you next to St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. This 24-room, 3-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • St. Paul's Catholic Church Karuizawa - 2 min walk - 0.1 miles
  • Kumoba Pond - 20 min walk - 1.1 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.3 miles
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 1.7 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 128 min drive

Restaurants

  • ‪ミカド珈琲 軽井沢旧道店 - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪おかき処 寺子屋本舗 - ‬3 min walk
  • ‪杉養蜂園 - ‬2 min walk
  • ‪L'ibisco 軽井沢店 - ‬3 min walk

About this property

Hotel Karuizawa Cross

Guests of Hotel Karuizawa Cross enjoy features like a nightclub, free WiFi in public areas, and a terrace. Free parking is included with your stay. The front desk has multilingual staff that can help with luggage storage, access to locker space, and securing valuables. Other amenities at this family-friendly hotel include barbecue grills, a banquet hall, and a gift shop.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Rosso Karuizawa
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  • Free WiFi
  • Air conditioning
  • Laundry
9.0 out of 10, Wonderful, 791 reviews
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The price is $97
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Hotel Rosso Karuizawa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Designer stores
  • Nightclub
  • Shopping mall

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 5000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 2200 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Is a free cancellation option available at Hotel Karuizawa Cross?

Hotel Karuizawa Cross offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Karuizawa Cross?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on Jun 9, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Karuizawa Cross?

Located steps from Old Karuizawa Ginza Street, this hotel is in Karuizawa, and within a 10-minute walk of Muro Saisei Memorial Hall and Alexander Shaw Memorial Hall. You'll also find Karuizawa Prince Hotel Ski Resort and Karuizawa Prince Shopping Plaza within a short drive.

Will I be able to park at Hotel Karuizawa Cross?

Yes, self parking is offered for free at the hotel. Extended parking is available for JPY 1,000 per day. Though parking is available on request, an electric car charging station and RV/bus/truck parking are also available.

Does Hotel Karuizawa Cross have a casino?

No, Hotel Karuizawa Cross doesn't have a casino.

Will I find an indoor pool at Hotel Karuizawa Cross?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Karuizawa Cross?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, a bar/lounge, and a nightclub.

Are there hot tubs at Hotel Karuizawa Cross?

No, there isn't a spa tub at this hotel.

Does Hotel Karuizawa Cross feature a restaurant that includes a breakfast menu?

Yes, Hotel Karuizawa Cross has 2 restaurants, and serves Japanese breakfast each morning for a surcharge.

Will Hotel Karuizawa Cross allow pets to stay free of charge?

No, pets aren't allowed at Hotel Karuizawa Cross though service animals are welcome.

Are there connecting rooms at Hotel Karuizawa Cross?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Karuizawa Cross?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a furnished patio where guests can enjoy garden and city views.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 378 out of 595 reviews
Rating 8 - Good. 165 out of 595 reviews
Rating 6 - Okay. 38 out of 595 reviews
Rating 4 - Poor. 7 out of 595 reviews
Rating 2 - Terrible. 7 out of 595 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Marea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

xavier

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the large rooms with the bunk beds ! very efficient and convenient when a family of 4
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, location, and service. I highly recommend
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

KAZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was delighted with everything, including the bed and other properties.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good access. Much recommendable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and lovely hotel

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent with helpful staffs, clean and comfortable beds. It will be much better if the room can provide larger coffee table and one more chair.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

TING LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is super helpful and polite and can speak fluent English!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and proper. Staff was very friedly.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. The location is good for those who does not have thier own car. There are many shops and restaurants within the walking distance.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Lam Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024