Location was great and the condo was clean except floor needed mopping. However, the master bath tub/shower drain was so slow there was standing water when showering. Previous guests commented that the full glass front door needed a curtain and that remains an issue. On the last full day the door lock stopped working, locking me out. Cell service was limited but fortunately I was able to get a text to friends in the nearby state park.They called Vacasa and explained the problem and Vacasa told them I would receive a text. The next text I received was Vacasa asking if I wanted to extend my stay! Unable to call out, I went to a nearby shop owner next door who let me use her phone. I contacted Vacasa and explained that the door lock stopped working completely..no lights, indicating it was dead. The agent (George) said he would reset the code. I was doubtful that would work since the lock was dead and asked for a local number for assistance. He said he could not provide one but was certain the code would work. I tried the new code but of course, it didn’t work. I went back to the shop owner and fortunately she knew the local manager (as this happened often) and was able to get someone from housekeeping to assist who verified the lock was dead and then had to find someone from maintenance to come and remove the lock and replace the battery. Had Vacasa customer service been more helpful from the start, less vacation time would have been wasted.