We as a family has stayed in different VRBO properties, so far this time wasn’t the great. The day of checking I asked about instructions, it took over an hour to answered me back, I missed the phone call and they left a mssg with instructions (when we left, we left the property as the instructions given to us).
One of the master bathroom had the toilet clogged, I reported early in the morning, they said that 9 am someone will be at the property when I called the listing agent office, no one went to the property. In the afternoon the guest bathroom was clogged too, my husband called at night, they sent someone at 9 am the next morning, he was able to unclog the guest bathroom, no the master bathroom. Jekyll Really never reached us back about this situation or offered any discount for expending three nights without being able to use the master bathroom toilet. The covered pool was not in the best condition, now I understand why in the photos was covered. Rent as your own risk.