Hilton Garden Inn Jacksonville Airport

3.0 star property
Family-friendly hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Reception
Terrace/patio
Exterior
Daily cooked-to-order breakfast for a fee

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot Tub
  • Pool

Explore the area

Map
13503 Ranch Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

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Room options

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard - 2 Doubles

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

1King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Northside, Hilton Garden Inn Jacksonville Airport is within a mile (2 km) of sights such as River City Market Place and UF Health North. This 111-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • River City Market Place - 1 min drive - 0.7 miles
  • UF Health North - 2 min drive - 1.3 miles
  • Oceanway Community Center - 5 min drive - 4.2 miles
  • Jacksonville Zoo and Gardens - 10 min drive - 9.4 miles
  • Jacksonville Cruise Terminal - 14 min drive - 11.4 miles

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬20 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
At Hilton Garden Inn Jacksonville Airport, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Other amenities at this family-friendly hotel include a hot tub, conference space, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jacksonville Airport?

Hilton Garden Inn Jacksonville Airport provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jacksonville Airport?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Airport on Aug 7, 2025 start from $88.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hilton Garden Inn Jacksonville Airport?

This hotel is situated in Northside within a short 20-minute walk of River City Market Place. You'll also find Oceanway Community Center and Pecan Park Flea and Farmers' Market within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville Airport?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Jacksonville Airport feature a casino on the premises?

No, Hilton Garden Inn Jacksonville Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville Airport?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Hilton Garden Inn Jacksonville Airport?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Jacksonville Airport have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Jacksonville Airport feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Jacksonville Airport serves a cooked-to-order breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Jacksonville Airport allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville Airport for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn Jacksonville Airport have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Jacksonville Airport?

The closest major airport to Hilton Garden Inn Jacksonville Airport is Jacksonville International Airport (JAX), which is 2.2 mi away (5 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 15.9 mi away (19-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Jacksonville Airport?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville Airport.

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 866 reviews
Rating 8 - Good. 245 out of 866 reviews
Rating 6 - Okay. 90 out of 866 reviews
Rating 4 - Poor. 49 out of 866 reviews
Rating 2 - Terrible. 32 out of 866 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Krystal

Traveled with group
Nice, quite and clean. Front desk staff were friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Corey

Stayed 1 night in Apr 2025

10/10 Excellent

Derica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservations were not in the system. Ms. Kori at the front desk was very understanding. She quickly helped me and my family find a room. Thanks to her we had a very nice vacation. Will book again!
Stayed 2 nights in Apr 2025

2/10 Terrible

Nadia

Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and old. I would not stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Lacole, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in Jax. Very clean quiet & accessible to everything
Stayed 3 nights in Mar 2025

10/10 Excellent

DONNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay just one night. Room was big and very clean staff was awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Gay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for a place close to the airport and this was perfect! The hotel was quiet, beds were comfortable, everything was clean and just a great place to relax and unwind after a hectic week. Would highly recommend.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and very nice.

Stayed 1 night in Mar 2025

10/10 Excellent

Darci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was super nice! We had everything we eeded. Many restaurants that were walkable. The hot tub was nice and warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mariah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the greatest. We were only there for 12 hours but felt like paradise!
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early arrival they called us shortly after our arrival with a room so that was very accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Traveled with partner
It was convenient to the ammenities
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms, staff and common areas. I did not like the fact the continental breakfast mentioned was non-existent. Only the paid breakfast was available. Next I appreciated the ev charging onsite, but the lack of upkeep and maintenance of them is very obvious, since two out of four tesla chargers actually worked and most of the charging cables were either unraveled on the ground or laying over another charger next to the one it belongs with. Hopefully this can be resolved in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Impressed by the chef.

We checked in late, just before the kitchen closed at 10. I really needed something clean and fresh to eat and I was so impressed with the salmon, veggies and mashed potatoes.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 1 night in Dec 2024

4/10 Poor

Shelly

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property has seem to go down hill. We travel to jacksonville twice a year for the past 5 years and have always stayed here. First two room very moldy and had a terrible smell. Johnathan at the front desk is excellent! The only reason why we continue to come.
Stayed 4 nights in Dec 2024

10/10 Excellent

Haywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2024