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Hilton Garden Inn Jacksonville Airport

3.0 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Reception
Daily cooked-to-order breakfast for a fee
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot Tub
  • Pool

Explore the area

View in a map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪1 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪9 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard - 2 Doubles

Combined shower/tub, free toiletries, hair dryer, towels

Standard - 2 Doubles

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/tub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Select Comfort beds, in-room safe, desk, blackout drapes

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility/Hearing Accessible King Suite with 3x3 Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Shower

  • Sleeps 2

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

One Bedroom Suite with Whirlpool

  • Sleeps 4

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About the neighborhood

Jacksonville

Located in Northside, Hilton Garden Inn Jacksonville Airport is within a mile (2 km) of sights such as River City Market Place and UF Health North. This 111-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • River City Market Place - 1 min drive - 0.7 miles
  • UF Health Hospital North - 2 min drive - 1.3 miles
  • UF Health North - 2 min drive - 1.3 miles
  • Pecan Park Flea and Farmers' Market - 4 min drive - 4.0 miles
  • Jacksonville Zoo and Gardens - 9 min drive - 8.2 miles

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Hilton Garden Inn Jacksonville Airport

Suburban hotel with airport shuttle service and a 24-hour fitness center
At Hilton Garden Inn Jacksonville Airport, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a hot tub, conference space, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 2,205 reviews
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The price is $115
Dec 8 - Dec 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jacksonville Airport?

Hilton Garden Inn Jacksonville Airport provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jacksonville Airport?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Airport on Nov 15, 2025 start from $92.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hilton Garden Inn Jacksonville Airport?

This hotel is situated in Northside within a short 20-minute walk of River City Market Place. You'll also find Oceanway Community Center and Pecan Park Flea and Farmers' Market within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville Airport?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Jacksonville Airport feature a casino on the premises?

No, Hilton Garden Inn Jacksonville Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville Airport?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hilton Garden Inn Jacksonville Airport a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Jacksonville Airport?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Jacksonville Airport feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Jacksonville Airport serves a cooked-to-order breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Jacksonville Airport allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville Airport for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Jacksonville Airport?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Jacksonville Airport?

The closest major airport to Hilton Garden Inn Jacksonville Airport is Jacksonville International Airport (JAX), which is 2.2 mi away (5 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 15.9 mi away (19-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jacksonville Airport?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville Airport.

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 464 out of 885 reviews
Rating 8 - Good. 247 out of 885 reviews
Rating 6 - Okay. 92 out of 885 reviews
Rating 4 - Poor. 49 out of 885 reviews
Rating 2 - Terrible. 33 out of 885 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, amazing! Very kind and accommodating
Stayed 3 nights in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Ethias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and personable.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, comfortable spacious room and bathroom and extremely clean. We most certainly enjoyed our stay. Will definitely book again in the future!
Stayed 1 night in Jul 2025

10/10 Excellent

Valencia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room!
Stayed 1 night in Jul 2025

4/10 Poor

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Flavio, Bayamon

Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
The property was conveniently located . The lobby was very nice as well as the staff. The room was a bit dark and the USB chargers were not working. But overall the stay was great. I would stay there again
Stayed 2 nights in Jun 2025

10/10 Excellent

Aiyana

Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Traveled with group, Business traveler
Liked: Amenities
Friendly helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took the shuttle and it was quick and easy. The room was a welcome slice of heaven after our travel.
Stayed 1 night in Jun 2025

10/10 Excellent

Mikael

Stayed 3 nights in May 2025

8/10 Good

Suzi

Business traveler
Liked: Cleanliness, staff & service
Rooms are old. Linen and cleaning is only every other day. Was not told that. Room carpet was fraying and dirty. Shower water pressure was low. However, staff was very friendly and helpful. I used the meeting room and it was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cory

Stayed 1 night in May 2025

6/10 Okay

Vanessa

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, room comfort

Average stay because of the lack of proper cups

The hotel was really nice to walk in to. The room was clean and the beds were comfortable. However I take exception to only having cardboard cups and no tea bags as I only drink tea. I had to go to the lobby to ask for them. The windows in our room #405 were dirty on the outside so made it difficult to see out properly
Stayed 1 night in May 2025

8/10 Good

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area could have stayed open longer than 6:00 pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff was cheerful and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Krystal

Traveled with group
Nice, quite and clean. Front desk staff were friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Corey

Stayed 1 night in Apr 2025

10/10 Excellent

Derica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservations were not in the system. Ms. Kori at the front desk was very understanding. She quickly helped me and my family find a room. Thanks to her we had a very nice vacation. Will book again!
Stayed 2 nights in Apr 2025

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