6/10 Aceptable
Robert T.
14 abr. 2023
Le gustó: Limpieza
Tough start but good place
I'll start with the difficulties we encountered at the outset of our stay. We were provided with the incorrect door code and were not able to access our unit. Honest mistake, but it was what followed that was incredibly frustrating and led us to need to stay at a hotel. We tried to call the property manager multiple times with no answer so we used the VRBO messaging function, which we got quick responses to, but the responses did not get us into our place. They provided additional codes that did not work and multiple insinuations that we were at the wrong place. We were finally provided the correct code the following morning. A final note related to communication is that during our 3.5 week stay we never heard from the property manager checking in to ensure things were going well.
The place itself generally worked well for us. It is in an old quad and you do hear a lot of noise as indicated in the listing: voices from upstairs and parallel neighbors, walking/moving around from upstairs neighbors. Upstairs neighbors did have a couple of get-togethers on the weekends but we mostly were able to sleep through it. There was more space than we thought we'd have which was nice for our longer term stay. The location was the key highlight being situated in a quiet part of a historic neighborhood that is nice to walk around in and easy to get to the river, 5 points, Kings, etc. The bed was comfortable, we had great water pressure, and everything generally worked well. We also had no issues with the shared washer/dryer as it was available nearly every time we needed it.
In summary, unhappy with the property manager but ultimately this was a great place that suited our needs.
Robert T.
Se hospedó 25 noches en marzo de 2023