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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
55 Parkstone Place, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪5 min walk‬
  • Place, The Ballpark at Jackson
    ‪17 min walk‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short stroll from West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. This 92-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.3 miles
  • The Ballpark at Jackson - 17 min walk - 0.9 miles
  • Old Hickory Mall - 5 min drive - 5.2 miles
  • Casey Jones Village - 5 min drive - 5.8 miles
  • Union University - 6 min drive - 6.5 miles

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪SONIC Drive In - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Hotel in Jackson with free breakfast and a fitness center
Guests of Holiday Inn Express Hotel & Suites Jackson NE by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 30 to September 08.
  • Pool access available from 9:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around Holiday Inn Express Hotel & Suites Jackson NE by IHG?

This hotel is located in Jackson, just steps from West Tennessee Healthcare Sportsplex. The Ballpark at Jackson is within a walking distance of 0.7 mi.

Is parking available on site at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG include a casino?

No, Holiday Inn Express Hotel & Suites Jackson NE by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10 PM and the seasonal pool will be open from May 30 until September 08.

What do couples enjoy most about Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Express Hotel & Suites Jackson NE by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Jackson NE by IHG is Jackson, TN (MKL-McKellar-Sipes Regional), which is 12.3 mi away (15 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Jackson NE by IHG.

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 306 out of 555 reviews
Rating 8 - Good. 134 out of 555 reviews
Rating 6 - Okay. 54 out of 555 reviews
Rating 4 - Poor. 34 out of 555 reviews
Rating 2 - Terrible. 27 out of 555 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Holiday Inns that I have stayed at. They’re always my first choice and this one is great.
Stayed 3 nights in Aug 2025

4/10 Poor

Will

Stayed 1 night in Aug 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Christy

Disliked: Cleanliness, property conditions & facilities
Room had mold. Tv didn't work and was unclean overall
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Mindy, Middleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast an pool
Stayed 3 nights in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

william

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Stayed 3 nights in Jul 2025

4/10 Poor

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Stayed 2 nights in May 2025

4/10 Poor

Randy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was dirty and a dirty washcloth was left in the dirty shower.
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was so so.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

HOTEL

Stayed 1 night in Apr 2025

8/10 Good

alan

Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

8/10 Good

Kaden

Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Liked: Staff & service
Did not feel safe with person standing outside their door late night and early morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy booking and check in. Plenty of food options nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

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