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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
Exterior
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
55 Parkstone Place, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪5 min walk‬
  • Place, The Ballpark at Jackson
    ‪17 min walk‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short stroll from West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. This 92-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.3 miles
  • The Ballpark at Jackson - 17 min walk - 0.9 miles
  • Casey Jones Village - 5 min drive - 5.8 miles
  • Old Hickory Mall - 5 min drive - 5.5 miles
  • Union University - 6 min drive - 6.5 miles

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Circle K - ‬4 min drive

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Guests of Holiday Inn Express Hotel & Suites Jackson NE by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 30 to September 08.
  • Pool access available from 9:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jackson NE by IHG on May 24, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express Hotel & Suites Jackson NE by IHG?

This hotel is located in Jackson, just steps from West Tennessee Healthcare Sportsplex. The Ballpark at Jackson is within a walking distance of 0.7 mi.

Is there parking available at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG include a casino?

No, Holiday Inn Express Hotel & Suites Jackson NE by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10 PM and the seasonal pool will be open from May 30 until September 08.

Is Holiday Inn Express Hotel & Suites Jackson NE by IHG a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, a free daily breakfast, and a gym at this hotel.

Are there hot tubs at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Express Hotel & Suites Jackson NE by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Jackson NE by IHG is Jackson, TN (MKL-McKellar-Sipes Regional), which is 12.3 mi away (15 minutes by car).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Hotel & Suites Jackson NE by IHG.

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 569 reviews
Rating 8 - Good. 137 out of 569 reviews
Rating 6 - Okay. 54 out of 569 reviews
Rating 4 - Poor. 34 out of 569 reviews
Rating 2 - Terrible. 27 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeri

Traveled with family
Liked: Cleanliness, staff & service, amenities
allof the facility was very clean. all staff were very courteous and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Curt

Liked: Cleanliness, staff & service
Room and staff were great. Breakfast was so-so at best. It includes pre-packaged warmed up egg product that is supposed to resemble a cheese omelet and an automated pancake machine that makes rubber pancakes. Both are barely edible but not appetizing. Coffee was not very good. If this is what ‘free breakfast’ (not free, I’m paying for it in the rack rate) has become, hotel should just move to continental pre-packaged stuff, call it a continental breakfast and drop $10-20 from the nightly rate. This kind of processed ‘food’ is one of the reasons the average person is at least 20-50lbs overweight. I’m going to find another hotel chain with an edible breakfast, if one still exists.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities
Politeness of your staff
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was amazing. Sorry i didn't catch her name but she made us feel very comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jamie

Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Bernd

Liked: Cleanliness, amenities, property conditions & facilities
Quick and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Stayed 1 night in Nov 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Room very clean
Stayed 1 night in Nov 2025

8/10 Good

leigh

Stayed 1 night in Oct 2025

2/10 Terrible

Deandra

Traveled with family
The sound of the air conditioner was so loud. There were no more rooms to move to
Stayed 1 night in Oct 2025

10/10 Excellent

Tierney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will find out in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no pets and did not eat breakfast
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Traveled with partner
Liked: Amenities
Room was very clean and quieter than expected.
Stayed 1 night in Sep 2025

6/10 Okay

Douglas

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

ANTHONY

Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Diane, rock valley

Liked: Amenities
Area was easy to find and close to interstate. Good psrking
Stayed 1 night in Aug 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Benny Taylor

Stayed 1 night in Jul 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool needed cleaning but it was still nice for us . Breakfast was very good. Staff super friendly
Stayed 2 nights in Aug 2025

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