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Mandarin Oriental Bosphorus, Istanbul

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Photo gallery for Mandarin Oriental Bosphorus, Istanbul

A serene pool area with a clear view of the sunset over the water, surrounded by modern buildings.
Property video
A modern hotel lobby with a curved glass wall, seating areas, and a view of a lush garden.
A spacious living area with a round dining table, comfortable seating, and large windows offering a view of the water.
A table set for a meal with various dishes, a drink, and a view of the water.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
MUALLIM NACI AVENUE NO 62, Istanbul, 34345
  • Place, Bosphorus
    ‪1 min walk‬
  • Place, Bosphorus Bridge
    ‪13 min walk‬
  • Place, Yildiz
    ‪20 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior King Room

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Superior King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Bosphorus King Room

A hotel room with two beds, a sofa, a glass coffee table, and a view of the outside balcony.

Deluxe Bosphorus King Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Mandarin King Room

A hotel room with a large bed, a glass coffee table, a sofa, and a view of a landscaped garden.

Mandarin King Room

8.6 out of 10
Excellent
(4 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Mandarin Bosphorus King Room

A balcony with a view of a modern building, a glass table, and a chair.

Mandarin Bosphorus King Room

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Bosphorus)

A modern hotel room with a large bed, a TV, a balcony with a view of the water, and a seating area with a glass table.

Junior Suite (Bosphorus)

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Bosphorus Suite

A modern living room with a large window overlooking a body of water, a flat-screen TV, and a sofa with decorative pillows.

One Bedroom Bosphorus Suite

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 721 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Bosphorus Twin Room

A hotel room with two beds, a sofa, a glass coffee table, and a view of the outside balcony.

Deluxe Bosphorus Twin Room

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Mandarin Twin Room

A hotel room with a large bed, a glass coffee table, a sofa, and a view of a landscaped garden.

Mandarin Twin Room

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Mandarin Bosphorus Twin Room

A balcony with a view of a modern building, a glass table, and a chair.

Mandarin Bosphorus Twin Room

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Oriental Bosphorus Suite - 2 Bedrooms

A spacious room with a dining area, a desk, and a view of the sea.

Oriental Bosphorus Suite - 2 Bedrooms

  • 1518 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Mandarin Bosphorus Suite

A balcony with a view of the sea and a bridge, furnished with a sofa, chairs, and a table.

Mandarin Bosphorus Suite

  • 1841 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Naile Sultan Bosphorus)

A modern hotel room with a large bed, a TV, and a balcony with a view of the sea.

Suite (Naile Sultan Bosphorus)

  • 3462 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two-Bedroom Bosphorus Suite

A modern living room with a large window overlooking a body of water, a flat-screen TV, and a sofa with decorative pillows.

Two-Bedroom Bosphorus Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two-Bedroom Bosphorus Suite

A modern living room with a large window overlooking a body of water, a flat-screen TV, and a sofa with decorative pillows.

Two-Bedroom Bosphorus Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Istanbul

Located in Beşiktaş, Mandarin Oriental Bosphorus, Istanbul is adjacent to Bosphorus and within a 15-minute walk of popular sights like Bosphorus Bridge. This 100-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Bosphorus - 1 min walk - 0.1 miles
  • Bosphorus Bridge - 13 min walk - 0.7 miles
  • Yildiz - 20 min walk - 1.1 miles
  • Ortaköy Mosque - 20 min walk - 1.1 miles
  • Ortaköy Square - 20 min walk - 1.1 miles

Getting around

  • Nispetiye Station - 4 min drive
  • Bogazici Universitesi Station - 5 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 50 min drive

Restaurants

  • ‪Huqqa - ‬3 min walk
  • ‪Novikov - ‬2 min walk
  • ‪Boáz Restaurant & Bar - ‬2 min walk
  • ‪Oligark İstanbul - ‬3 min walk
  • ‪Oligark Wine & Dine - ‬3 min walk

About this property

Mandarin Oriental Bosphorus, Istanbul

Mandarin Oriental Bosphorus, Istanbul features a full-service spa, an indoor pool, and an outdoor pool. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, access to locker space, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 55-inch TVs with satellite channels. Bathrooms offer hair dryers and toothbrushes and toothpaste, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, espresso makers, and free newspapers are also available. Change of towels is available on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

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  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 1,320 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 65 for adults and EUR 32.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 65 for adults and EUR 32.50 for children
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 22464

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mandarin Oriental Bosphorus
Mandarin Oriental Bosphorus Istanbul
Mandarin Oriental Bosphorus, Istanbul Hotel
Mandarin Oriental Bosphorus, Istanbul Istanbul
Mandarin Oriental Bosphorus, Istanbul Hotel Istanbul

Frequently asked questions

Are free cancellation options available at Mandarin Oriental Bosphorus, Istanbul?

Mandarin Oriental Bosphorus, Istanbul offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental Bosphorus, Istanbul?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Bosphorus, Istanbul on Aug 24, 2026 start from $970, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mandarin Oriental Bosphorus, Istanbul?

This hotel is situated in Beşiktaş within a short 2-minute walk of Bosphorus and also 14 minutes on foot from Bosphorus Bridge. You'll also find Istiklal Avenue and Taksim Square within a short drive.

Is there parking available at Mandarin Oriental Bosphorus, Istanbul?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Mandarin Oriental Bosphorus, Istanbul?

There is a full-service spa available for guests to enjoy and services include Thai massages, body wraps, facials, and mani/pedis.

Does Mandarin Oriental Bosphorus, Istanbul have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and champagne service at this hotel.

Does Mandarin Oriental Bosphorus, Istanbul have a casino at the property?

No, Mandarin Oriental Bosphorus, Istanbul doesn't have a casino.

Is there an indoor pool at Mandarin Oriental Bosphorus, Istanbul?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Mandarin Oriental Bosphorus, Istanbul?

There are many amenities for couples at this hotel, including champagne service as well as 2 restaurants and an outdoor pool.

Are there hot tubs at Mandarin Oriental Bosphorus, Istanbul?

No, but this hotel does have a steam room.

Does Mandarin Oriental Bosphorus, Istanbul have a restaurant with a breakfast menu?

Yes, Mandarin Oriental Bosphorus, Istanbul has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mandarin Oriental Bosphorus, Istanbul allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental Bosphorus, Istanbul.

Are there connecting rooms at Mandarin Oriental Bosphorus, Istanbul?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Mandarin Oriental Bosphorus, Istanbul?

The closest major airport to Mandarin Oriental Bosphorus, Istanbul is Istanbul Airport (IST), which is 26 mi away (51 minutes by car). Another top airport is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is around 17.8 mi away.

Are there rooms with balconies at Mandarin Oriental Bosphorus, Istanbul?

No, you won't find guestrooms with balconies at Mandarin Oriental Bosphorus, Istanbul.

Does Mandarin Oriental Bosphorus, Istanbul have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Mandarin Oriental Bosphorus, Istanbul.

Mandarin Oriental Bosphorus, Istanbul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 81 reviews
Rating 8 - Good. 7 out of 81 reviews
Rating 6 - Okay. 2 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sevket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the Mandarin!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely loved staying at MO Bosphorus Istanbul, cannot wait to come back soon! Views are stunning!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for business and leisure
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Lusika

Liked: Cleanliness, amenities, property conditions & facilities
i love 'mo is my happy place
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Amir Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

One of the best in istanbul
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a resort in the middle of the busy Istanbul

Very beautiful and luxurious hotel, on the phosphorus had a lot of restaurants and great food and a great view Rooms are spacious nicely decorated , staff are very helpful, speaks multiple languages and very professional Easy access to all touristic areas
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Amazing breakfast. Friendly personnel. Thank you
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Accommodation Ever

The stay in this hotel is Exceptional.. Thank you Mr serkan and Ms Meryam and special thanks to the best duty manager Ms Neşe... i stayed 6 nights it was so fantastic everything was clean and all staff was friendly and helpful ❤❤❤❤
Stayed 3 nights in Jan 2022
Verified review

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quality
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Makiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deniz at the bell desk was very helpful and professional. I am looking forward to coming back to this property.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Selcuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super
Stayed 1 night in May 2025
Verified review

10/10 Excellent

vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service I receive a small room with out work desk but I have the proper room next day with very good attention. Thanks to BERRU for the hospitality and efficient service.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness
Nice
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff is excellent, but their dining option is just ok. The restaurants are on thesubleese( as I understand)and don't stand up to the quality of the hotel, the service there is terrible.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Lemane Bridgman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly experience

It was amazing. The staff was outstanding in their efforts to make sure that I was happy during my stay. Very professional; most polite and friendly. The room was always kept immaculately clean.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Beni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay

One of the best experiences i’ve ever had in my life. Stayed for my wife’s birthday, they made it exceptional and unforgettable. Staff was splendid from the first minute till the end. Surprises, help, joy & gift to my little son.. they simply made everything possible. Best SPA ever.! Definitely come back again for longer stays. Magnificent time at the hearth of Bosphorus..
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My families stay at the Mandarin Oriental Bosphorus was nothing short of exceptional. From arrival to departure, the staff were impeccable - gracious, attentive, and always ready to assist with poise and professionalism. The shisha lounge, perched along the Bosphorus, was a true highlight - offering a serene atmosphere, refined service, and breath-taking views that elevate the entire experience. It’s the perfect place to unwind as the city glows at dusk. Novikov was equally impressive - delivering a sophisticated fusion of Asian and Mediterranean flavors in an elegant, vibrant setting. A flawless blend of luxury, comfort, and service.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Choose another hotel

Despite the golden status, the hotels did not provide a gift bottle of wine and welcome drinks as stated at the time of booking, even after reminding the manager. I don't need your wine, it's just that if you're not ready to do something, don't write it in the booking voucher.
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not a pleasant one. This is a machine to suck money and not to return anything to the customer.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Abdulaziz

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently booked the Discover Istanbul Package, which included the hammam treatment and a bottle of wine. Unfortunately, the hammam appointment was never booked for me despite my email request, and the wine was also not provided upon arrival. In addition, when the housekeeper serviced my room, he did not replace the used wine and champagne glasses, leaving me without any clean ones throughout my stay. After checking into my room, I also experienced a water leakage issue that remained unresolved despite reporting it. These repeated service lapses were disappointing, especially for a hotel of your standard. I believe the staff could benefit from additional training to ensure they uphold the name and reputation of the hotel properly. I share this feedback in good faith, as I genuinely believe this property has great potential and deserves to deliver the level of excellence its name represents.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Verified traveler

AN ABSOLUTE DISAPPOINTMENT

The worst service for a five star hotel! Absolutely shameful. Stay away if you’re expecting five star service. The worst service you can expect. You will be disappointed in every way if you’re expecting mandarin quality! The Most careless and reckless hotel staff I have ever come across. Complete waste of money unfortunately. No one cares about their responsibilities in this hotel. They need a complete overhaul of management and staff.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Daniels

Liked: Staff & service, amenities, property conditions & facilities
My stay at Mandarin Oriental Istanbul was a mixed bag of good and bad. I will start with good: property is well kept and has great location, staff is polite, property has few good dinning options. However, there are significant issues that must be fixed to earn 5 stars. First of all when I booked my stay reservation offered free upgrade. Upon arrival there were rooms for upgrade but for extra charge. Classic bait and switch. Second of all, I was not allowed as a hotel guest to eat in Novikov although the place was empty and had plenty of seats available. Restaurant made me order deserts and sent to my room instead. Inconvenient to say the least when you try to have a good time and willing to spend money for it. Hope management takes necessary steps to handle the ongoing issues with the hotel.
Stayed 3 nights in Sep 2024