The hotel is old and beaten up. The bathroom tub’s decorative panel and rim are broken. Hotel’s features includes sauna, steam room, gym and hammam, but we can’t use the steam room because it is broken, the gym is small and only consists of two treadmill and nothing else. When we booked for a spa, there was a miscommunication because the reception only able to booked for two people instead of four, but the worst part is, the therapist slammed the sauna door and aggressively hit the buttons to start the sauna. We want to use the sauna so we waited for it to be useable, but then again the therapist dismissively sent us out. The food is dead with limited choices. One star for the other staff who are friendly and accommodating