Hotel Casa HX - Adults Only

Adults-only hotel with a rooftop terrace and an outdoor pool

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Bungalow | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deep-tissue massages, Swedish massages, sports massages, beach massages

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Housekeeping
Free WiFi
Air conditioning
Restaurant

Explore the area

Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310

Bioluminescence Beach
‪5 min walk‬
Punta Coco
‪6 min walk‬
Holbox Ferry
‪4 min drive‬

Room options

Deluxe Room

Very good

279 sq ft
Sleeps 2
1 Queen Bed

Suite, 1 King Bed

Exceptional

391 sq ft
1 bedroom
Sleeps 2
1 King Bed

Suite, 2 Queen Beds

Exceptional

391 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

About the neighborhood

Isla Holbox

Hotel Casa HX - Adults Only places you next to Yum Balam Nature Reserve and within a 10-minute walk of Bioluminescence Beach. This 19-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace.

What's nearby

Bioluminescence Beach - 5 min walk - 0.3 miles
Punta Coco - 6 min walk - 0.4 miles
Holbox Beach - 10 min walk - 0.6 miles
Holbox Ferry - 4 min drive - 1.4 miles
Holbox Letters - 4 min drive - 1.4 miles

Restaurants

‪La Cabane - ‬9 min walk
‪Casa Nostra Terraza - ‬4 min drive
‪Copal Café - ‬18 min walk
‪Café del Mar - ‬13 min walk
‪Santos Fuegos - ‬15 min walk

About this property

Hotel Casa HX - Adults Only

Adults-only hotel with a rooftop terrace and an outdoor pool

At Hotel Casa HX - Adults Only, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available on request) for USD 250 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. Other amenities at this adults-only hotel include a terrace, a garden, and a TV in a common area.

Guests can expect to find free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer free toiletries and bathrobes. Minibars, ceiling fans, and safes are also available.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Pool
Spa
Free WiFi
Air conditioning

$73 nightly

Sep 21 - Sep 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

Roof Top HX

Things to do

Bicycle rentals
Outdoor pool
TV in common areas

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Garden
In a national park
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

Deep-tissue massages
Facials
In-room massages
Sports massages
Swedish massages

Accessibility

No elevator
Tile flooring in public areas

2 buildings
4 floors
Built in 2019
Mediterranean architecture
Mosquito nets
Renovated entire property - November 2022
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu

Bathroom

Bathrobes
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 250 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 9:00 PM.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Casa HX Hotel Isla Holbox

Casa HX Hotel

Casa HX Isla Holbox

Casa HX

Hotel Casa HX

Casa Hx Isla Holbox

Hotel Casa HX Adults Only

Casa HX Optional All Inclusive

Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Is a free cancellation option available at Hotel Casa HX - Adults Only?

Hotel Casa HX - Adults Only offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see around Hotel Casa HX - Adults Only?

This hotel in Isla Holbox is within a 10-minute walk of Bioluminescence Beach, Punta Coco Beach, and Punta Coco. You'll also find Holbox Beach and Passion Island less than a mile away.

Is there parking available at Hotel Casa HX - Adults Only?

No, this hotel doesn't offer parking.

Is a spa located at Hotel Casa HX - Adults Only?

Spa services at the hotel include deep-tissue massages and facials.

Does Hotel Casa HX - Adults Only include a casino?

No, Hotel Casa HX - Adults Only doesn't have a casino.

Is there an indoor pool at Hotel Casa HX - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Hotel Casa HX - Adults Only?

This adults-only hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Hotel Casa HX - Adults Only?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Casa HX - Adults Only have a restaurant with a breakfast menu?

Yes, Hotel Casa HX - Adults Only serves breakfast for a surcharge at Roof Top HX.

Does Hotel Casa HX - Adults Only allow pets to stay for free?

No, pets aren't allowed at Hotel Casa HX - Adults Only.

Are there connecting rooms at Hotel Casa HX - Adults Only?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Casa HX - Adults Only?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy ocean or garden views.

Does Hotel Casa HX - Adults Only offer wedding services?

There are wedding services available at Hotel Casa HX - Adults Only if that's in your vacation plans.

Hotel Casa HX - Adults Only Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Jody

Traveled with partner

Jun 14, 2025

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!

Stayed 5 nights in Jun 2025

4/10 Poor

Christina

Traveled with group

May 5, 2025

Liked: Cleanliness, property conditions & facilities

While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.

Stayed 5 nights in Apr 2025

10/10 Excellent

Torsten

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

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Stayed 5 nights in Apr 2025

10/10 Excellent

Camille

Traveled with partner

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.

Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Apr 10, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Felix

Apr 6, 2025

Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Mar 31, 2025

Liked: Cleanliness

Stayed 9 nights in Mar 2025

10/10 Excellent

Douglas

Traveled with group

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!

Stayed 9 nights in Feb 2025

10/10 Excellent

Laurie-Anne

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Feb 2025

10/10 Excellent

carol

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It’s was peaceful and the staff is excellent!!

Stayed 3 nights in Feb 2025

10/10 Excellent

Tania Carmen

Traveled with partner

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful. Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details. Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.

Stayed 9 nights in Feb 2025

10/10 Excellent

Todd

Feb 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic great staff

Stayed 11 nights in Jan 2025

8/10 Good

Rob

Traveled with family

Jan 21, 2025

Liked: Cleanliness, staff & service

Very nice property and facility. A little bit far from everything. Although the unit had a kitchenette it did not have any kitchen items stocked

Stayed 10 nights in Jan 2025

8/10 Good

Alejandro

Traveled with family

Jan 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Property was great!. Stuff not too good!. They were kind of rude and also trying to charge for stuff.

Stayed 3 nights in Dec 2024

10/10 Excellent

Elijah

Traveled with partner

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place to stay. Could not ask for better staff

Stayed 2 nights in Dec 2024

10/10 Excellent

francisco

Nov 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place and staff was great and helpful

Stayed 1 night in Nov 2024

10/10 Excellent

Gilberto, Memphis

Traveled with partner

Aug 19, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Food and relaxing atmosphere

Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with partner

May 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2024

10/10 Excellent

Teodoro

May 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hX..

The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..

Stayed 4 nights in May 2024

4/10 Poor

Vanessa

May 1, 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Apr 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2024

2/10 Terrible

ian

Traveled with partner

Feb 29, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel

Stayed 7 nights in Feb 2024

2/10 Terrible

Esmeralda

Traveled with partner

Feb 10, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.

Stayed 5 nights in Feb 2024

2/10 Terrible

Ahsan

Traveled with partner

Jan 1, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.

Stayed 3 nights in Dec 2023