Sivota Diamond Spa Resort

Choose dates to view prices

Photo gallery for Sivota Diamond Spa Resort

Aerial view
Executive Double Room, Private Pool, Sea View | Premium bedding, down comforters, pillowtop beds, minibar
2 restaurants; breakfast, lunch, and dinner served
2 restaurants; breakfast, lunch, and dinner served
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Thesprotia, Igoumenitsa, Epirus, 46100
  • Place, Bela Vraka Beach
    ‪8 min walk‬
  • Place, Syvota Harbour
    ‪10 min walk‬
  • Place, Gallikos Molos Beach
    ‪17 min walk‬

Room options

Deluxe Room, Sea View

  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Executive Room, Sea View

  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Deluxe Junior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

Deluxe Junior Suite, Sea View

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Executive Double Room, Private Pool, Sea View

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

Superior Room, Mountain View

  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Presidential Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 2 Twin Sofa Beds
  • Free WiFi

Royal Villa, Private Pool

  • Hill view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, Partial Sea View

  • Partial sea view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Executive Suite, Partial Sea View

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free WiFi

Executive Suite, Sea View

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Sofa Beds and 1 Large Twin Bed
  • Free WiFi

Executive Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Sofa Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Sivota

Sivota Diamond Spa Resort places you within a 15-minute stroll of popular sights such as Bela Vraka Beach and Syvota Harbour. This 82-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Bela Vraka Beach - 8 min walk - 0.5 miles
  • Syvota Harbour - 10 min walk - 0.6 miles
  • Gallikos Molos Beach - 17 min walk - 0.9 miles
  • Zavia beach - 3 min drive - 1.2 miles
  • Zeri Beach - 3 min drive - 1.2 miles

Getting around

  • Preveza (PVK-Aktion National) - 95 min drive

Restaurants

  • ‪Castelio - ‬12 min walk
  • ‪Beach Bar Elaia - ‬9 min drive
  • ‪Sailing Club Syvota - ‬12 min walk
  • ‪Acanthus Cocktail Bar - ‬11 min walk
  • ‪Mega Ammos Restaurant - ‬5 min drive

About this property

Sivota Diamond Spa Resort

Guests of Sivota Diamond Spa Resort have access to a full-service spa, 3 outdoor pools, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 60 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
43-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and minibars are also standard.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Diamond Spa Center has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open select days. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Efyra
  • View

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Playground
  • Private wine tours
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Wine tours

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch plasma TV with cable/satellite channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 21 and May 13.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 60 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 998945145
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 0621Κ015A0172001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 998945145.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 7:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diamond Spa Resort
Diamond Spa Sivota
Sivota Diamond
Sivota Diamond Spa
Sivota Diamond Spa Resort
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Spa Resort Hotel
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Resort Hotel Igoumenitsa

Frequently asked questions

Is free cancellation available at Sivota Diamond Spa Resort?

Sivota Diamond Spa Resort provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sivota Diamond Spa Resort?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Sivota Diamond Spa Resort on Jun 4, 2026 start from $220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sivota Diamond Spa Resort?

This hotel is located in Igoumenitsa, a short 7-minute walk from Ionian Sea and also 11 minutes on foot from Syvota Harbour. You'll also find Bela Vraka Beach and Gallikos Molos Beach less than a mile away.

Will I be able to park at Sivota Diamond Spa Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and bicycle parking are also available.

Is a spa located at Sivota Diamond Spa Resort?

Diamond Spa Center is the hotel's spa and services include body wraps, hydrotherapy, massages, and mani/pedis. The spa is not open daily but only on select days.

Are there luxury amenities available at Sivota Diamond Spa Resort?

Yes, guests can indulge in luxuries such as 3 outdoor pools, an ocean-view restaurant, and champagne service at this hotel.

Does Sivota Diamond Spa Resort feature a casino?

No, Sivota Diamond Spa Resort doesn't have a casino.

Is there an indoor pool at Sivota Diamond Spa Resort?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and a hot tub. Guests have pool access between 10:00 AM and 7:30 PM.

What will couples enjoy most about a stay at Sivota Diamond Spa Resort?

There are many amenities for couples at this hotel, including champagne service as well as an ocean-view restaurant and 3 outdoor pools.

Does Sivota Diamond Spa Resort have a hot tub?

No, but this hotel does have a sauna.

Does Sivota Diamond Spa Resort have a restaurant with a breakfast menu?

Yes, Sivota Diamond Spa Resort has 2 restaurants, and serves free buffet breakfast each morning.

Does Sivota Diamond Spa Resort allow pets to stay free of charge?

No, pets aren't allowed at Sivota Diamond Spa Resort.

Does Sivota Diamond Spa Resort have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Sivota Diamond Spa Resort?

The closest major airport to Sivota Diamond Spa Resort is Ioannis Kapodistrias Airport (CFU), which is about 22.4 mi away.

Can I book a room with a balcony at Sivota Diamond Spa Resort?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished lanai where guests can enjoy sea and mountain views.

Does Sivota Diamond Spa Resort have a wedding venue?

Take advantage of the wedding venue at Sivota Diamond Spa Resort if you plan to say "I do" during your trip.

Sivota Diamond Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation with friends at this hotel. The staff was very friendly and made our stay very comfortable.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool area with super sunbeds and view
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Yianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here - it's worth every penny!

Great facilities, great staff, great spa, great service - everything was simply amazing about this hotel and their team. This has cracked into my top 3 favorite hotels in Greece.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean highly recommend this place.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great breakfast, nice swimming pool and the gym was good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but difficult walk to and from town.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

blenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good service but in Albania was better and less pricey.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay with family!

From the moment we checked in, we felt welcomed and comfortable. The staff was very friendly, answered all questions, took luggage and escorted us to our room. The hotel was had multiple pools, one just for kids. Great food service at the restaurants and the entire hotel was spotless clean. Rooms were very large and comfortable. Location was great, walking distance to the famous Bella Vraka beach and also the downtown area.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place with great views and very clean!

It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Kalliopi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura completa di tutto. Bellissima la vista sul mare, camera completa e spaziosa, belle le 3 piscine e ottimo servizio ristorante e bar. Eccellente rapporto qualità prezzo
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart

Fantastisk hotellpärla, kan varmt rekommendera. Underbart och en helt fantastisk utsikt.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell som rekommenderas

Rent, fint och modernt hotell. P Fantastisk pool - ren och med fin utsikt över havet. Fina rum.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALLES SUPER!!!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views and superb pool area
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετική διαμονή.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not value for money

Unfortunately we are very dissatisfied with our stay at this hotel and that is due to a various amount of reasons, the service was unprofessional and the hotel does not provide a five star resort experience. First of all we had to wait 45 minutes after our check in to get the keys to our room without any logical explanation to why. The service staff at the pool area was inattentive (they didn’t notice us at all when we first came, it took us a good 30 minutes before we could order). The service personnel yelled and made loud noises when clearing the breakfast area which is not the expected behavior for staff that work in a five star resort. The internet didn’t work at the hotel room at all. Positive things: The view Cleanliness All in all not value for money and we wouldn’t recommend staying there.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 1 night in Aug 2020
Verified

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with a gorgeous view to the sea. Noisy central air conditioning near the room and a very weak wifi.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointing part was the below par spa. It was dated and the treatments were poor.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rudeness and misinformation

We called the hotel before booking to clarify why the Junior suite showed 2 different prices for 2 adults & 2 kids. We're told the difference was whether the bed sofa in the room was used for the kids or if you wanted separate beds (extra room). We were also offered to book & pay directly to the hotel if we chose the higher price (extra room) which then would include half board for free. Anyhow we decided to book online to get the lower price with the bed sofa for the kids, without half board and to pay extra for our meals at the hotel which we were told is always possible. We got the booking confirmation from hotels.com but later got a message that payment had not gone through. The hotel confirmed they couldn't see a booking at all but asked us to call back next day. Next day they still had no booking as payment had not gone through. I also was informed that we'd be charged the higher price for extra beds anyway!! We had been misinformed. As booking had not gone through yet, I asked if we could rebook then & have halfboard included in the price at least. Had we gotten the right info of course we’d chosen incl. half board as it was same price! “Miraculously” within a minute the payment went through + they charged the pricediff already. The rudeness of the woman on the other line was exceptional. An explanation & a simple no not possible had been enough. Unfortunately the offensive unkind attitude of this one woman when booking gave a negative tone to our whole vacation.
Stayed 5 nights in Aug 2019