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The Whitehall Houston

Property class: 4
VIP Access

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Photo gallery for The Whitehall Houston

A modern cityscape with high-rise buildings, including a curved skyscraper with illuminated windows and a rectangular building with a grid-like facade.
A modern interior with multiple hanging lamps, a reception desk, and a view of the street outside.
An outdoor seating area with tables and chairs, surrounded by greenery and illuminated by string lights.
A spacious indoor area with a bar, seating, and large windows offering views of the cityscape.
A spacious lounge area with a long table and multiple chairs, large windows offering a view of the street below, and modern pendant lighting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, George R. Brown Convention Center
    ‪17 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a large mirror.

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a desk with a computer, and a TV.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a large window, and a patterned wallpaper.

Standard Double Room

9.2 out of 10
Wonderful
(44 reviews)
  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Double Room

A hotel room with two beds, a large window, and a patterned wallpaper.

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

A hotel room with two beds, a large window, and a patterned wallpaper.

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(15 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a large window, and a patterned wallpaper.

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a bathroom with a sink and mirror.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A neatly made bed with a white comforter and a dark skirt, flanked by two bedside tables with lamps, in a room with patterned wallpaper and a wooden floor.

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (High Level)

A hotel room with a large bed, two bedside tables with lamps, a television on a wooden cabinet, a leather armchair, and a small stool.

Room, 1 King Bed, Non Smoking (High Level)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (High Level)

A hotel room with two beds, a nightstand with a lamp, and a large window.

Double Room, Non Smoking (High Level)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Houston

Located in Downtown Houston, The Whitehall Houston is within a mile (2 km) of popular sights such as Toyota Center and Downtown Aquarium. This 4-star hotel welcomes guests with 259 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hobby Center for the Performing Arts - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • George R. Brown Convention Center - 17 min walk - 0.9 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 2 min drive - 2.1 miles

Getting around

  • Kinder Station - 6 min drive
  • Downtown Transit Center Station - 8 min walk
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪Christian's Tailgate Bar & Grill - ‬5 min walk
  • ‪Guard and Grace - ‬7 min walk
  • ‪NUA Thai - ‬6 min walk
  • ‪Gong Cha - ‬6 min walk
  • ‪Cafe Layal - ‬8 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 50 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Whitehall Houston?

The Whitehall Houston provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Whitehall Houston?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Sep 10, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Whitehall Houston?

This hotel is situated in Downtown Houston within a short 15-minute walk of Toyota Center and also 19 minutes on foot from Downtown Aquarium. You'll also find Daikin Park and Westheimer Road within a short drive.

Will I be able to park at The Whitehall Houston?

Yes, valet parking is offered for USD 50 per night with in/out privileges.

Does The Whitehall Houston feature a casino on the premises?

No, The Whitehall Houston doesn't have a casino.

Will I find an indoor pool at The Whitehall Houston?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about The Whitehall Houston?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does The Whitehall Houston have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Whitehall Houston have a restaurant with a breakfast menu?

Yes, The Whitehall Houston serves a full breakfast for a surcharge each morning at Part & Parcel.

Will The Whitehall Houston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Whitehall Houston for a fee of USD 50.00 per accommodation, per stay. The property also provides food and water bowls.

Does The Whitehall Houston have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Whitehall Houston?

The closest major airport to The Whitehall Houston is Houston William Hobby Airport (HOU), which is 11 mi away (30 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 18.9 mi away (38-minute drive).

Can I book a room with a balcony at The Whitehall Houston?

No, there aren't any guestrooms with balconies at The Whitehall Houston.

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1458 out of 2367 reviews
Rating 8 - Good. 422 out of 2367 reviews
Rating 6 - Okay. 245 out of 2367 reviews
Rating 4 - Poor. 113 out of 2367 reviews
Rating 2 - Terrible. 129 out of 2367 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and not far from the Stadium.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff and room were nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The food was great, everything was clean, the room was very clean and comfortable, and my husband and I will certainly stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trustler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read the reviews before booking and they truly exceeded those reviews
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, staff very friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is definitely worth it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay! The room was clean, bed was comfy and John at check in made my day as soon as I walked in!! Overall, My stay was great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Brandi

Liked: Cleanliness, property conditions & facilities
Food was amazing at the restaurant and enjoyed the outdoor bar area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The shuttle is a bonus!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get to and staff was excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for work meetings. Close to where I need to be. Great place to stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Britt T

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable and the restaurant was excellent. Could use friendlier check in staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and area for a quick Houston stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff was nice and the food was good. Hotel decor was very stylish.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria raquel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room, not a very friendly hotel receptionist, The food was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, Good location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness
Yes and staff was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located downtown close to all west Dallas for easy access to midtown. Breakfast is delicious and the supper is great too with wonderful room service. The staff is warm and welcoming. The room was nice and clean and made a cozy one day stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and nice space overall. Loved the gym and pool area.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with all you can need right on site
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walking distance to a lot of places.
Stayed 2 nights in Mar 2026

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