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Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Reception
Exterior
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2911 Sage Road, Houston, TX, 77056
  • Place, The Galleria
    ‪3 min walk‬
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, Gerald D. Hines Waterwall Park
    ‪7 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

7.8 out of 10
Good
(21 reviews)
  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking (2 Rooms)

8.6 out of 10
Excellent
(62 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite - 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite - 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Premium Suite - 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite - 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • Sleeps 6
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • Sleeps 6
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • Free WiFi

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • Sleeps 6
  • Free WiFi

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • Sleeps 6
  • Free WiFi

View all photos for CORNER SUITE - 2 DOUBLE BEDS

1 bedroom, premium bedding, down comforters, pillowtop beds

CORNER SUITE - 2 DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for CORNER SUITE - 2 DOUBLE BEDS ACCESSIBLE TUB

1 bedroom, premium bedding, down comforters, pillowtop beds

CORNER SUITE - 2 DOUBLE BEDS ACCESSIBLE TUB

  • Sleeps 4
  • Free WiFi

View all photos for PREMIUM CORNER SUITE - 2 DOUBLE BEDS

1 bedroom, premium bedding, down comforters, pillowtop beds

PREMIUM CORNER SUITE - 2 DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for SUITE - 1 KING MOBILITY ACCESS ROLL IN SHOWER

1 bedroom, premium bedding, down comforters, pillowtop beds

SUITE - 1 KING MOBILITY ACCESS ROLL IN SHOWER

  • Sleeps 2
  • Free WiFi

View all photos for SUITE - 1 KING MOBILITY ACCESSIBLE W/ TUB

1 bedroom, premium bedding, down comforters, pillowtop beds

SUITE - 1 KING MOBILITY ACCESSIBLE W/ TUB

  • Sleeps 2
  • Free WiFi

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4
  • Free WiFi

Premium King Suite

  • Sleeps 4
  • Free WiFi

King Suite

  • Sleeps 4
  • Free WiFi

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4
  • Free WiFi

Premium Two Double Suite

  • Sleeps 6
  • Free WiFi

View all photos for 2 Double Beds Non-Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

2 Double Beds Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for King Suite - Non-Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

King Suite - Non-Smoking

  • Sleeps 2
  • Free WiFi

Corner Two Double Suite

  • Sleeps 6
  • Free WiFi

Two Double Suite

  • Sleeps 6
  • Free WiFi

Corner Premium Two Double Suite

  • Sleeps 6
  • Free WiFi

View all photos for 1 King Bed Nonsmoking

1 bedroom, premium bedding, down comforters, pillowtop beds

1 King Bed Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Pure Wellness King Suite

Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Pure Wellness King Suite

  • Sleeps 4
  • Free WiFi

Mobility Accessible Corner Two Double Suite with Tub

  • Sleeps 6
  • Free WiFi

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4
  • Free WiFi

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Hilton Garden Inn Houston/Galleria Area

The Galleria
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
$123 nightly
The price is $144
May 26 - May 27
Total with taxes and fees
Hilton Garden Inn Houston/Galleria Area

About the neighborhood

Houston

Located in The Galleria, Embassy Suites by Hilton Houston Near the Galleria is a leisurely stroll from popular sights such as Gerald D. Hines Waterwall Park and Williams Tower. This 3.5-star hotel has 150 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • The Galleria - 3 min walk - 0.2 miles
  • Ice at the Galleria - 3 min walk - 0.2 miles
  • Westheimer Road - 3 min walk - 0.2 miles
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.4 miles
  • Williams Tower - 8 min walk - 0.5 miles

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬5 min walk
  • ‪Daily Grill - ‬5 min walk
  • ‪burger-chan - ‬5 min walk
  • ‪Doubletree Suites Lounge - ‬7 min walk
  • ‪Hachi - ‬6 min walk

About this property

Embassy Suites by Hilton Houston Near the Galleria

Guests staying at Embassy Suites by Hilton Houston Near the Galleria enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 25 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a hot tub, conference space, and a 24-hour business center.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Greater Uptown
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 4,039 reviews
$143 nightly
The price is $167
May 28 - May 29
Total with taxes and fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle up to 3 mi
  • Free shopping center shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.75 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Houston-Near Galleria
Embassy Suites Houston-Near Galleria
Embassy Suites Houston-Near Galleria Hotel
Embassy Suites Houston-Near Galleria Hotel
Embassy Suites Houston-Near Galleria
Hotel Embassy Suites Houston-Near The Galleria Houston
Houston Embassy Suites Houston-Near The Galleria Hotel
Hotel Embassy Suites Houston-Near The Galleria
Embassy Suites Houston-Near The Galleria Houston
Embassy Suites Houston Near The Galleria
Embassy Suites Hotel
Embassy Suites
Embassy Suites Houston Near The Galleria
Embassy Suites by Hilton Houston Near the Galleria Hotel
Embassy Suites by Hilton Houston Near the Galleria Houston
Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Houston Near the Galleria?

Embassy Suites by Hilton Houston Near the Galleria offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Houston Near the Galleria?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Houston Near the Galleria on May 26, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Embassy Suites by Hilton Houston Near the Galleria?

This hotel is situated in The Galleria, just steps from Ice at the Galleria, and within a 10-minute walk of Westheimer Road and The Galleria. You'll also find Richmond Avenue and Gerald D. Hines Waterwall Park less than a mile away.

Is there parking available at Embassy Suites by Hilton Houston Near the Galleria?

Yes, parking is offered for USD 25 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Embassy Suites by Hilton Houston Near the Galleria include a casino on the premises?

No, Embassy Suites by Hilton Houston Near the Galleria doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Houston Near the Galleria?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Embassy Suites by Hilton Houston Near the Galleria?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar.

Are there hot tubs at Embassy Suites by Hilton Houston Near the Galleria?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Houston Near the Galleria feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Houston Near the Galleria serves free on-the-go breakfast at Palm Court each morning.

Will Embassy Suites by Hilton Houston Near the Galleria allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Houston Near the Galleria for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Houston Near the Galleria?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites by Hilton Houston Near the Galleria?

The closest major airport to Embassy Suites by Hilton Houston Near the Galleria is Houston William Hobby Airport (HOU), which is 18.5 mi away (36 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 27.2 mi away (42-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Houston Near the Galleria?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Houston Near the Galleria.

Does Embassy Suites by Hilton Houston Near the Galleria host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites by Hilton Houston Near the Galleria.

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 493 out of 1019 reviews
Rating 8 - Good. 174 out of 1019 reviews
Rating 6 - Okay. 141 out of 1019 reviews
Rating 4 - Poor. 112 out of 1019 reviews
Rating 2 - Terrible. 99 out of 1019 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 3 nights in Mar 2026

8/10 Good

Zayda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sadly didn’t have time to enjoy the pool. Hotel was very nice. Beautiful palms trees and flowers. Never seen that before inside a Hotel. Breakfast was amazing. Very clean and love that they can make you omelettes. Felt like the restroom could’ve been cleaner. Didn’t like that you have to pay for parking. When booking online it showed taxes and fees were in the total, Only to find out parking was not included. I also felt like the whole staff could’ve been friendly. Not just the one checkin you in. I asked a question and just received silence until she was good and ready to answer. More concerned about telling the other girl how to enroll someone into the member thing.
Stayed 1 night in Mar 2026

2/10 Terrible

Bennett

No disclosure about the $35 parking fee
Stayed 1 night in Feb 2026

8/10 Good

Andrii

Liked: Cleanliness, amenities, property conditions & facilities
Service, staff are pretty good. Be aware that parking per night is 35$ not 25$ as official poster says and lady on the front desk confirmed that price is 25$, but charge 35$
Stayed 2 nights in Feb 2026

6/10 Okay

Gina

Liked: Cleanliness
While the location is excellent and your front desk team was consistently welcoming and professional, several issues during my stay significantly impacted the overall quality.Room: Unfortunately, the room’s location—adjacent to the laundry room and a malfunctioning ice machine—resulted in continuous noise and inconvenience. Upon arrival, I noted there was no security peephole on the door. The in-room phone was nonfunctional for the entirety of my three-night stay, despite an attempted maintenance visit. This made communication with staff extremely difficult, forcing me to visit the front desk in person for ALL requests. (Wi-Fi pw, extra towels, wake-up calls etc ) Additionally, towels were inconsistently textured (soft to scratchy), and I ter noticed a permanent sticker displayed on the television stand instructing guests to retrieve ice from the front desk, which detracted from the room’s presentation.Dining: Breakfast and evening reception offerings were below expectations for the Embassy Suites brand. The buffet food was lukewarm, coffee weak, and juice unpalatably bitter. The omelets were made to order but lacked substance, and breakfast meats were not visibly presented, requiring guests to ask staff specifically. The evening reception selections minimal, wr chose to dine elsewhere after the first day.Additional Concerns: The elevator service was notably slow. The $25/day parking fee for an open, unsecured lot accessable to a busy street was unexpected and concerning
Stayed 2 nights in Feb 2026

10/10 Excellent

shantrell

Beautiful hotel and nice breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Natasha

Stayed 1 night in Feb 2026

8/10 Good

Nicolette

Stayed 2 nights in Feb 2026

10/10 Excellent

LETICIA

Stayed 1 night in Feb 2026

10/10 Excellent

Elad

Stayed 3 nights in Feb 2026

10/10 Excellent

Khiry

Liked: Cleanliness, staff & service, amenities
Food
Stayed 1 night in Feb 2026

10/10 Excellent

January

Liked: Cleanliness, amenities, property conditions & facilities
Top tier, room cocktail hour and breakfast. Thank you
Stayed 1 night in Feb 2026

2/10 Terrible

Josue

Stayed 1 night in Feb 2026

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Feb 2026

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities
Asome Breakfast and very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Altangadas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2026

8/10 Good

Marsha, Houston

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes room was cleaned
Stayed 1 night in Dec 2025

10/10 Excellent

Tequisha

Stayed 2 nights in Jan 2026

6/10 Okay

Angela

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great!! The room was horrible!! The bathroom tub had caulking all on it!! It needs to be replaced one of the TVs wasn't working at all.. It was in room 304!!
Stayed 3 nights in Feb 2026

2/10 Terrible

Ali, Nixa

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
My sister and I were in town for the "ice event" in Houston. I inadvertently booked the wrong Embassy Suites and did not purchase trip protection because I was literally sitting in the parking lot. When I realized what had happened I called the correct Embassy to see if the reservation could be transferred. I was told it could not, but that she could "cancel my reservation". I told her no, that we would make the 45 minute drive to the correct hotel. When I arrived to check in, she had cancelled my reservation and could not retrieve it. She charged me an additional night and so got the money from the 3rd party reservation and the one I had to pay her for on the spot because she cancelled my reservation. Oh and then she wanted to charge me $45 to park in the parking lot for one night. Bait and Switch. The hotel was grimy. Peeling paint, torn wallpaper, room service trays littered the halls, glass in elevator was disgusting. Breakfast was nice and staff was lovely in the restaurant. Not my usual experience at the Embassy. If it wasn't for the entire town shutting down, I would have gone elsewhere. Bad experience.
Stayed 1 night in Jan 2026

8/10 Good

Janice

Room was very clean and just the space I needed. Staff very friendly.
Stayed 1 night in Feb 2026

4/10 Poor

Yosuke

Stayed 2 nights in Feb 2026

4/10 Poor

Gerardo

Stayed 1 night in Jan 2026

4/10 Poor

Toni

Business traveler
Disliked: Cleanliness, staff & service, amenities
There is alot of maintenance issues at the hotel. The bathroom door didn’t latch shut in the room I was staying in. Additionally, the bathroom floor had dirty foot prints on it. Good luck finding ice anywhere in the hotel even though they have ice buckets in the room. Supposedly there are free bags of ice in the store area but there was not and I asked the front desk they said the only ice machine in the entire building broke. The elevators is slow and the right one is sketchy like it’s going to break with you in it. Breakfast was shutting down at 9:00 am even though it claimed to be open until 10:00 am. The pool and hot tub does not work and hasn’t for months. ( I stayed there previously ) The front desk staff was amazing last time I was there but this time the lady was rude each day I interacted with her.
Stayed 2 nights in Feb 2026

4/10 Poor

Jermaine

Traveled with family
Liked: Cleanliness
The hotel was very cold. Staff wire coats. The room and the lobby was cold for our entire visit.
Stayed 2 nights in Jan 2026

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