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JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

Public bath
Lobby
Down comforters, in-room safe, desk, laptop workspace
Public bath
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-6 Matsubaracho, Minami-ku, Hiroshima, Hiroshima, 732-0822
  • Place, Shukkeien
    ‪9 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪15 min walk‬
  • Place, Hiroshima Castle
    ‪3 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪61 min drive‬

Room options

View all photos for Single Room B, 1 Double Bed, Non Smoking (Single Use)

Down comforters, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (Single Use)

9.4 out of 10
Exceptional
(32 reviews)
  • 147 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 171 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (for 2 People Use)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 2 People Use)

  • Sleeps 2

View all photos for Double Room

Down comforters, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Single Room(B)(for 1 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(B)(for 1 Person)

  • Sleeps 1

View all photos for Single Room(A) (for 1 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(A) (for 1 Person)

  • Sleeps 1

View all photos for Single Room A, 1 Double Bed, Non Smoking (Single Use)

Down comforters, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (Single Use)

8.8 out of 10
Excellent
(15 reviews)
  • 146 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room A, 1 Double Bed, Non Smoking (For 2 People)

Down comforters, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (For 2 People)

8.0 out of 10
Very good
(5 reviews)
  • 146 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room B, 1 Double Bed, Non Smoking (For 2 People)

Down comforters, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (For 2 People)

9.2 out of 10
Wonderful
(12 reviews)
  • 147 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking (For 3 People)

10.0 out of 10
Exceptional
(1 review)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Room, Non Smoking (For 2 People)

King Room, Non Smoking (For 2 People) | Down comforters, in-room safe, desk, laptop workspace

King Room, Non Smoking (For 2 People)

9.0 out of 10
Wonderful
(4 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Eco-friendly toiletries, hair dryer, slippers, bidet

Standard Twin Room

  • Sleeps 2

View all photos for King Room

Down comforters, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Single Room(A) (for 2 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(A) (for 2 Person)

  • Sleeps 2

View all photos for Single Room(B)(for 2 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(B)(for 2 Person)

  • Sleeps 2

View all photos for Deluxe Twin Room (for 3 People Use)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 3 People Use)

  • Sleeps 3

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About the neighborhood

Hiroshima

Located in Hiroshima City Centre within a 5-minute walk of Hiroshima Toshogu, JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI is within a 15-minute stroll of Kyobashi River. Each of the 246 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and an LCD TV.

What's nearby

  • Shukkeien - 9 min walk - 0.5 miles
  • Hiroshima Central Shopping District - 15 min walk - 0.8 miles
  • Hiroshima Castle - 3 min drive - 1.2 miles
  • Hiroshima Peace Memorial Park - 4 min drive - 1.3 miles
  • Hiroshima Green Arena - 5 min drive - 1.9 miles

Getting around

  • Hiroshima Station - 5 min walk
  • Matoba-cho Station - 12 min walk
  • Iwakuni Airport (IWK) - 74 min drive

Restaurants

  • ‪ビールスタンド重富 - ‬3 min walk
  • ‪星乃珈琲店 - ‬3 min walk
  • ‪コメダ珈琲店 - ‬1 min walk
  • ‪Dish Parade - ‬2 min walk
  • ‪讃岐屋 - ‬1 min walk

About this property

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI features free WiFi in public areas, microwave in a common area, and express check-out. The front desk is staffed 24/7 to help with luggage storage, access to locker space, and dry cleaning/laundry. Additional amenities include laundry facilities and a vending machine.
LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Refrigerators, electric kettles, and safes are also available.
Public bath/onsen services include an indoor public bath (no minerals).

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Sotetsu Fresa Inn Hiroshima
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
9.0 out of 10, Wonderful, 1,441 reviews
$60 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: JPY 990 for adults and JPY 990 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 990 for adults and JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Viainn Hiroshima Shinkansenguchi

Frequently asked questions

Are free cancellation options available at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI on Apr 19, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

This hotel is situated in Hiroshima City Centre within a 10-minute walk of Hiroshima Toshogu and Kyobashi River. You'll also find Shukkeien and Hiroshima Central Shopping District less than a mile away.

Is there parking available at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

No, there isn't parking available at the hotel.

Does JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI include a casino?

No, JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI doesn't have a casino.

Will I find an indoor pool at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

No, there is no indoor pool at this hotel.

Is JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI good for couples?

Amenities that appeal to couples at this hotel include in-room massages, a down comforter, and streaming services.

Does JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI have a hot tub?

No, there isn't a spa tub at this hotel.

Does JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI have a restaurant that serves breakfast?

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI allow pets to stay for free?

No, pets aren't allowed at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI though service animals are welcome.

Does JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

The closest major airport to JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI is Iwakuni Airport (IWK), which is about 21.6 mi away. Another top airport is Hiroshima Airport (HIJ), which is around 25.5 mi away.

Are there rooms with balconies at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI?

No, there aren't any guestrooms at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI that offer a balcony.

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 745 reviews
Rating 8 - Good. 230 out of 745 reviews
Rating 6 - Okay. 47 out of 745 reviews
Rating 4 - Poor. 16 out of 745 reviews
Rating 2 - Terrible. 10 out of 745 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Han

Liked: Cleanliness, property conditions & facilities
Hotel is well-located near Hiroshima Station and amenities are generally satisfactory - however, the staff’s service attitude can be improved. Interactions are cold and felt like mere procedural formalities, with barely any smile or efforts to make (foreign) guests feel welcome. This is my second stay at a Via Inn and regrettably I've felt this way previously too. There are better hotels to stay at.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jianlin

Stayed 1 night in Nov 2025

8/10 Good

M Y

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yoshiko

Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

8/10 Good

suzanne shu xuan

Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and check was a breeze. Great location…5 minute walk from north end of Hiroshima station.
Stayed 1 night in Nov 2025

10/10 Excellent

Ada, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well located. There is a mall and many restaurants around. The Hiroshima station is just 3 minutes away. The limousine bus to the airport stops nearby the hotel. Rooms are comfortable and the public bath is a plus. The hotel also has a very good coffee shop.
Stayed 3 nights in Nov 2025

8/10 Good

Bette

Traveled with partner
Liked: Cleanliness
Location is very convenient
Stayed 1 night in Nov 2025

8/10 Good

YUMI

Stayed 1 night in Nov 2025

10/10 Excellent

Jo-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was exceptional, clean facility, excellent location!!
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with lovely staff. We got there early and they put our bags int the lockers provided. You also get offered a free breakfast and their restaurant is very good with many options and great service. Their rooms are good but fairly small like many hotel rooms in Japan. The staff are very good and even looked after our bags when we checked out and had time to spare before our train. The train station is extremely close to the hotel which is great for heavy luggage etc. Would I stay here again. Most definitely!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Check-in was a breeze.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast but it was available to us.
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. Good hotel but nothing special. Convenient for ahort stays.
Stayed 2 nights in Oct 2025

8/10 Good

Oren

Liked: Cleanliness, property conditions & facilities, room comfort
Decent choice in Hiroshima. The staff was somewhat less friendly than in other Japanese hotels, and most of the reception staff could not speak any English. The location is perfect - 3 minutes walk from the Hiroshima station. The room was somewhat small even for city-center standards, and the bathroom was really tiny and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hiroshima station and convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

tamaki, Orinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Keiko

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Hiroshima station which was really convenient for us. Staff were nice and helpful. The baggage storage is a great service as we had a late train back to Tokyo and wanted to do stuff around the city without hauling our luggage around.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderfully helpful, rooms small but standard size for Japan. Amenities were great and breakfast was delicious, don't forget to ask + pay for the breakfast voucher at the front desk before heading to the restaurant! Did not try the onsen here, but imagine it's quite good if it matches the standards of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe next door served good coffee , drinks and food . Room was a good size. Bed comfortable . Air con a little noisey . Laundry eay to use. Staff very freindly and helpful. A great hotel . Ideally placed near Shin Station and easy to get a round
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for arriving by train (3 minute walk) and leaving by plane (3 minute walk to bus). Also easy transportation options for seeing the town.
Stayed 3 nights in Jul 2025