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Zhejiang Xizi Hotel

4.5 star property

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Photo gallery for Zhejiang Xizi Hotel

Property grounds
Property grounds
Hallway
Banquet hall
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 37 Nanshan Road, Xihu District, Hangzhou, Zhejiang, 310007
  • Place, West Lake
    ‪1 min walk‬
  • Place, Leifeng Pagoda
    ‪3 min walk‬
  • Place, Jingci Temple
    ‪10 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Select King Room

Deluxe Select King Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Select King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Twin Room

Exclusive Twin Room | Premium bedding, down comforters, minibar, in-room safe

Exclusive Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Lake-enjoying King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake-enjoying King Room

  • Lake view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hangzhou

Located in Xihu, Zhejiang Xizi Hotel is adjacent to West Lake and within a 5-minute walk of other popular sights like Leifeng Pagoda. This 4.5-star hotel has 219 guestrooms and offers a marina, an outdoor pool, and an indoor pool.

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Leifeng Pagoda - 3 min walk - 0.2 miles
  • Jingci Temple - 10 min walk - 0.5 miles
  • Prince Bay Park - 16 min walk - 0.9 miles
  • Qinghefang Old Street - 2 min drive - 1.2 miles

Getting around

  • Wushan Square Station - 2 min drive
  • Hangzhou Railway Station (HZD) - 7 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

Restaurants

  • ‪星巴克咖啡(杭州雷峰塔商业街店) - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Omar Cafe Indian Kitchen - ‬9 min walk
  • ‪闻莺馆茶楼 - ‬18 min walk
  • ‪南山人家 - ‬6 min walk

About this property

Zhejiang Xizi Hotel

Guests of Zhejiang Xizi Hotel enjoy a marina, an indoor pool, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Exterior
Four Seasons Hotel Hangzhou at West Lake
Xihu
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 207 reviews
$569 nightly
The price is $613
Jul 15 - Jul 16
Total with taxes and fees
Four Seasons Hotel Hangzhou at West Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 90 for children
  • Rollaway bed fee: CNY 280.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Xizi Hotel
Zhejiang Xizi
Zhejiang Xizi Hangzhou
Zhejiang Xizi Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel Hangzhou

Frequently asked questions

What's there to see within easy reach of Zhejiang Xizi Hotel?

This hotel is situated in Xihu, just steps from West Lake and Leifeng Pagoda, and within a short walk of Liulang Wenying Park. You'll also find Prince Bay Park and Wushan Square less than a mile away.

Will I be able to park at Zhejiang Xizi Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station is also available.

Does Zhejiang Xizi Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a bar/lounge at this hotel.

Does Zhejiang Xizi Hotel feature a casino?

No, Zhejiang Xizi Hotel doesn't have a casino.

Will I find an indoor pool at Zhejiang Xizi Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Zhejiang Xizi Hotel?

This lakeside hotel offers plenty of amenities for couples including 2 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at Zhejiang Xizi Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Zhejiang Xizi Hotel have a restaurant with a breakfast menu?

Yes, Zhejiang Xizi Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Zhejiang Xizi Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Zhejiang Xizi Hotel.

Are there connecting rooms at Zhejiang Xizi Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Zhejiang Xizi Hotel?

The closest major airport to Zhejiang Xizi Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 24.5 mi away (36 minutes by car).

Can I book a room with a balcony at Zhejiang Xizi Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and garden views.

Zhejiang Xizi Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 0 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel, amazing property gardens & lake view

Amazing hotel, very comfortable spacious room with a luxury feel. Great location with enormous beautiful lakeside gardens and walk way around west lake. Highly recommended.
Verified

10/10 Excellent

Tianyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Westlake
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Excellent grounds and location, pity the rooms...

This is no doubt a gorgeous property, and with a great location right beside West Lake so perfect for people looking for idyllic strolls beside the lake or a jog in the morning in beautiful surrounds. The letdown however were the rooms - they were unfortunately slightly dated. Should the rooms be refreshed i would have no qualms choosing this hotel whenever I come to Hangzhou
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
公園内にあり、敷地は広すぎるくらいで、とても静かで敷地内の散策を楽しめます。コンシェルジュも細やかな対応をしてくれます。ただ、設備がやや古く、繁華街から離れている点は不便を感じました。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Hangzhou

This was an amazing hotel on beautiful grounds and the perfect place to stay in Hangzhou. Would love to go back. Everyone from the staff was accommodating and helpful. Highly recommend.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Hotel is located on a large lakeside historic property. Staff is excellent, the breakfast buffet is great. However it is a dated resorted, the room furnishings bear no resemblance to the photos. Bathrooms showing some age. Not within walking distance, it is a secure, secluded resort. An excellent value and well worth staying there!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

HAIJING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel has nice garden, historic building and excellent West Lake view. Very friendly and well trained staff, delicious food.... we had good time in this hotel, and will recommend it to other friends who like to go to HangZhou.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

LYT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Friendly and helpful staff.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，西湖近在咫尺。下午的賓館導覽很好。 但園内的指示不清晰，出租車司機都迷路了。可以改進一下。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

MrTseng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old, but service is great. Dining was way too expensive which was not match what I got. Food had too much sugar and overly charged as well as breakfast fee. I was treated really well by a staff Mr Lu, he helped me plan the day trip and connected me to driver who did amazing service , he also helped me got tickets to a famous night show which I enjoyed a lot. this one day trip in Hangzhou gave me great impression . I strongly recommend this hotel for its location, service
Stayed 2 nights in Nov 2019
Verified

8/10 Good

YongHe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at XiZi lake, walking distance to most sightseeing places, especially Leifeng Pagoda. The landscape of the hotel may be the best in XiZi lake due to much less tourist. The facilities are kind out of date as it was built years ago.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of West Lake. Immaculate grounds. Concierge services are excellent.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店的位置就在西湖邊上，下午四點有一個小時的園區導覽解說，服務人員都很友善及擁有良好的訓練，用歺環境很舒適！很適合渡假，來杭州的首選！
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! The location is super convenient if you’d like to be close to west lake. It’s technically within west lake area. Enjoy west lake view when walking around the hotel. It’s walking distance, within 10 mins, to Leifeng pagoda, which is one of the most popular tourist sites. Staffs are extremely friendly and helpful here, they helped me getting tickets to shows and recommended many local food. I will stay here again.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Dudu

Liked: Staff & service, property conditions & facilities
Great surrounding like staying in a park next to the West Lake. In the middle of the center of the city but away from the crowds.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

SIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족했습니다.

전반적으로 깨끗하고 직원들도 모두 친절했습니다. 보안 시설도 아주 좋고 산책로도 아름답고 편안했습니다.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
体验感很棒，坐拥西湖美景，私密性很好，还有武警把守，空气很新鲜，有满树的柿子，一眼望去的龙井，还有野鸭松鼠。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Hao

Liked: Cleanliness, staff & service, room comfort
Overall is nice. And the location is the best.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glorious views of the lake

The grounds of the hotel are vast and beautifully landscaped. Staying there felt like a lovely retreat. The grounds meet up with one end of the wide, beautiful, shaded 2-mile causeway that stretches over a good portion of West Lake. Don’t miss it. Also, we took the 6:30 p.m. hourlong boat ride from the hotel. We were astonished and delighted by getting up close to the water and light show, which we hadn’t known about. The hotel staff bent over backward to help us in every way. The restaurant food was very good. We loved our stay.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美しく整備された、敷地内の庭園からの西湖の景色が最高で、満足しました。スタッフの対応、部屋の調度類や清潔度も文句なしでした。
Stayed 1 night in Jun 2019
Verified

8/10 Good

Tze wei

Liked: Staff & service
Disliked: Property conditions & facilities

Tick most of the boxes but the rooms.. disappoint

Amazing place, history and location.. rooms were very disappointing.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
屋況稍嫌舊式普通，但外部環境超讚，可避開觀光客，享受房客專屬的清幽西湖美景。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
ｄホテル自体は古いですが、環境がいいです。
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location! Beautiful view of west lake! Delightful garden design! I have always relaxed and enjoyed to stay at XiZi, especially the staffs are very friendly and helpful. I also enjoy the breakfast very much. It's delicious! Emily Chen, the restaurant manager, and Diana make me feel very welcoming.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウトが7:00からだったこと。
Stayed 2 nights in Mar 2019

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