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Zhejiang Xizi Hotel

4.5 star property
Lakefront hotel with 2 restaurants and a marina

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Photo gallery for Zhejiang Xizi Hotel

Children's play area - outdoor
Deluxe Room with Lake View | 1 bedroom, premium bedding, down comforters, minibar
Hallway
Lobby
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
No. 37 Nanshan Road, Xihu District, Hangzhou, Zhejiang, 310007
  • West Lake
    ‪1 min walk‬
  • Wushan Night Market
    ‪4 min drive‬
  • Lingyin Temple
    ‪6 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Twin Room

Exclusive Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Exclusive Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Select King Room

Deluxe Select King Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Select King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lake-enjoying King Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Lake-enjoying King Room

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hangzhou

Located in Xihu, Zhejiang Xizi Hotel is adjacent to Leifeng Pagoda and within a 5-minute walk of other popular sights like West Lake. This 4.5-star hotel has 219 guestrooms and offers a marina, an outdoor pool, and an indoor pool.

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Wushan Night Market - 4 min drive - 2.9 miles
  • Hangzhou Tower Shopping Mall - 6 min drive - 4.1 miles
  • Lingyin Temple - 6 min drive - 3.7 miles
  • Zhejiang University Yuquan Campus - 7 min drive - 3.9 miles

Getting around

  • Wushan Square Station - 2 min drive
  • Hangzhou Station - 9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

Restaurants

  • ‪Omar Cafe Indian Kitchen - ‬9 min walk
  • ‪西湖风味菜馆 - ‬11 min walk
  • ‪花中城藕香居大酒店 - ‬8 min walk
  • ‪Jamaica Coffee Shop - ‬11 min walk
  • ‪水手酒吧 - ‬9 min walk

About this property

Zhejiang Xizi Hotel

Lakefront hotel with 2 restaurants and a marina
Guests of Zhejiang Xizi Hotel enjoy a marina, an indoor pool, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 90 for children
  • Rollaway bed fee: CNY 280.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xizi Hotel
Zhejiang Xizi
Zhejiang Xizi Hangzhou
Zhejiang Xizi Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel Hangzhou

Frequently asked questions

What's there to see within easy reach of Zhejiang Xizi Hotel?

This hotel is situated in Xihu, just steps from West Lake and Leifeng Pagoda, and within a short walk of Liulang Wenying Park. You'll also find Viewing Fish at Flower Harbor and Wushan Square less than a mile away.

Is parking available on site at Zhejiang Xizi Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Does Zhejiang Xizi Hotel feature a casino?

No, Zhejiang Xizi Hotel doesn't have a casino.

Will I find an indoor pool at Zhejiang Xizi Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Zhejiang Xizi Hotel?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Zhejiang Xizi Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Zhejiang Xizi Hotel have a restaurant with a breakfast menu?

Yes, Zhejiang Xizi Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Zhejiang Xizi Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Zhejiang Xizi Hotel.

Does Zhejiang Xizi Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Zhejiang Xizi Hotel?

The closest major airport to Zhejiang Xizi Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 24.6 mi away (36 minutes by car).

Can I book a room with a balcony at Zhejiang Xizi Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Zhejiang Xizi Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 0 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tianyu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Westlake
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Excellent grounds and location, pity the rooms...

This is no doubt a gorgeous property, and with a great location right beside West Lake so perfect for people looking for idyllic strolls beside the lake or a jog in the morning in beautiful surrounds. The letdown however were the rooms - they were unfortunately slightly dated. Should the rooms be refreshed i would have no qualms choosing this hotel whenever I come to Hangzhou
Stayed 1 night in Jan 2020

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Hangzhou

This was an amazing hotel on beautiful grounds and the perfect place to stay in Hangzhou. Would love to go back. Everyone from the staff was accommodating and helpful. Highly recommend.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is located on a large lakeside historic property. Staff is excellent, the breakfast buffet is great. However it is a dated resorted, the room furnishings bear no resemblance to the photos. Bathrooms showing some age. Not within walking distance, it is a secure, secluded resort. An excellent value and well worth staying there!
Stayed 2 nights in Nov 2019

10/10 Excellent

HAIJING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel has nice garden, historic building and excellent West Lake view. Very friendly and well trained staff, delicious food.... we had good time in this hotel, and will recommend it to other friends who like to go to HangZhou.
Stayed 2 nights in Nov 2019

10/10 Excellent

LYT, Wolfville, NS, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Friendly and helpful staff.
Stayed 1 night in Nov 2019

8/10 Good

MrTseng

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old, but service is great. Dining was way too expensive which was not match what I got. Food had too much sugar and overly charged as well as breakfast fee. I was treated really well by a staff Mr Lu, he helped me plan the day trip and connected me to driver who did amazing service , he also helped me got tickets to a famous night show which I enjoyed a lot. this one day trip in Hangzhou gave me great impression . I strongly recommend this hotel for its location, service
Stayed 2 nights in Nov 2019

8/10 Good

YongHe, San Diego, CA, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at XiZi lake, walking distance to most sightseeing places, especially Leifeng Pagoda. The landscape of the hotel may be the best in XiZi lake due to much less tourist. The facilities are kind out of date as it was built years ago.
Stayed 1 night in Oct 2019

10/10 Excellent

Andrea, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of West Lake. Immaculate grounds. Concierge services are excellent.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! The location is super convenient if you’d like to be close to west lake. It’s technically within west lake area. Enjoy west lake view when walking around the hotel. It’s walking distance, within 10 mins, to Leifeng pagoda, which is one of the most popular tourist sites. Staffs are extremely friendly and helpful here, they helped me getting tickets to shows and recommended many local food. I will stay here again.
Stayed 1 night in Sep 2019

10/10 Excellent

Dudu

Traveled with family
Liked: Staff & service, property conditions & facilities
Great surrounding like staying in a park next to the West Lake. In the middle of the center of the city but away from the crowds.
Stayed 1 night in Aug 2019

8/10 Good

Hao

Liked: Cleanliness, staff & service, room comfort
Overall is nice. And the location is the best.
Stayed 4 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glorious views of the lake

The grounds of the hotel are vast and beautifully landscaped. Staying there felt like a lovely retreat. The grounds meet up with one end of the wide, beautiful, shaded 2-mile causeway that stretches over a good portion of West Lake. Don’t miss it. Also, we took the 6:30 p.m. hourlong boat ride from the hotel. We were astonished and delighted by getting up close to the water and light show, which we hadn’t known about. The hotel staff bent over backward to help us in every way. The restaurant food was very good. We loved our stay.
Stayed 2 nights in Jul 2019

8/10 Good

Tze wei

Liked: Staff & service
Disliked: Property conditions & facilities

Tick most of the boxes but the rooms.. disappoint

Amazing place, history and location.. rooms were very disappointing.
Stayed 2 nights in Dec 2018

10/10 Excellent

Danielle, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location! Beautiful view of west lake! Delightful garden design! I have always relaxed and enjoyed to stay at XiZi, especially the staffs are very friendly and helpful. I also enjoy the breakfast very much. It's delicious! Emily Chen, the restaurant manager, and Diana make me feel very welcoming.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Private and beautiul space next to the Westlake. You will be staying in the same fence with Chinese military. Mudan restaurant serve large variety of fancy Hangzhou dishes.
Stayed 2 nights in Dec 2018

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice scenery, friendly staffs. Good experience to stay. Will come back to stay again.
Stayed 2 nights in Dec 2018

10/10 Excellent

IF, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort located inside of Westlake (Xihu). Staff were professional and friendly, rooms & bathroom were cleaned and beds were comfortable. This hotel also offered delicious traditional Chinese Food at reasonable price. In addition, the hotel ground is well-maintained and offered prime view of Westlake. Highly recommended! I will definitely stay with Xizi Hotel the next time I visit.
Stayed 2 nights in Nov 2018

8/10 Good

WEIDONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Great location near west lake, but rooms are old

The location of this hotel is excellent. However, the room itself is old and has bad odor.
Stayed 2 nights in Sep 2018

8/10 Good

華斌

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool wasn’t a bit of better. Because there haven’t line for separating kids and adults.
Stayed 1 night in Jul 2018

10/10 Excellent

ping, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

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