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Sheraton Grand Hangzhou Binjiang Hotel

5.0 star property

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Photo gallery for Sheraton Grand Hangzhou Binjiang Hotel

Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk
Lobby
Lounge
View from property
Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052
  • Place, Quiantang River Bridge
    ‪4 min drive‬
  • Place, Hangzhou Olympic Sports Center
    ‪5 min drive‬
  • Place, West Lake
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Double Beds, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Club Lounge Access, Guest Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, River View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, River View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room | Premium bedding, minibar, in-room safe, desk

1 King Bed, River View, Guest Room

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Binjiang, Sheraton Grand Hangzhou Binjiang Hotel is within a 10-minute drive of popular attractions such as West Lake and Leifeng Pagoda. This 301-room, 5-star hotel welcomes guests with 2 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Quiantang River Bridge - 4 min drive - 2.7 miles
  • Hangzhou Olympic Sports Center - 5 min drive - 2.8 miles
  • Qinghefang Old Street - 5 min drive - 3.5 miles
  • Hangzhou Grand Theatre - 6 min drive - 4.0 miles
  • West Lake - 6 min drive - 4.3 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Changhe Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪大川日本料理 - ‬15 min walk
  • ‪Sheraton Grand Club Lounge - ‬7 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪Blue Frog 蓝蛙 - ‬10 min walk
  • ‪于屿城火锅 - ‬15 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

At Sheraton Grand Hangzhou Binjiang Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
47-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Other amenities include minibars, electric kettles, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Feast Signature
  • Yue Chinese Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,299 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 350 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: CNY 16.6 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Grand Hangzhou Binjiang

Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou

Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel

Hotel Sheraton Grand Hangzhou Binjiang Hotel

Sheraton Grand Hangzhou Binjiang Hotel Hangzhou

Sheraton Grand Hotel

Sheraton Grand

Sheraton Hangzhou Binjiang

Sheraton Hangzhou Binjiang

Sheraton Grand Hangzhou Binjiang Hotel Hotel

Sheraton Grand Hangzhou Binjiang Hotel Hangzhou

Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Sheraton Grand Hangzhou Binjiang Hotel?

Sheraton Grand Hangzhou Binjiang Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Hangzhou Binjiang Hotel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Binjiang Hotel on May 31, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Grand Hangzhou Binjiang Hotel?

This hotel is situated in Binjiang, close to West Lake, Hangzhou Olympic Sports Center, and Hangzhou Grand Theatre. You'll also find Qinghefang Old Street and Westlake Yintai Commercial Center within a short drive.

Will I be able to park at Sheraton Grand Hangzhou Binjiang Hotel?

Yes, valet and self parking are offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Are there luxury amenities available at Sheraton Grand Hangzhou Binjiang Hotel?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and a bar/lounge at this hotel.

Does Sheraton Grand Hangzhou Binjiang Hotel have a casino?

No, Sheraton Grand Hangzhou Binjiang Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Grand Hangzhou Binjiang Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Sheraton Grand Hangzhou Binjiang Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Does Sheraton Grand Hangzhou Binjiang Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Grand Hangzhou Binjiang Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Grand Hangzhou Binjiang Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Grand Hangzhou Binjiang Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Grand Hangzhou Binjiang Hotel.

Does Sheraton Grand Hangzhou Binjiang Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sheraton Grand Hangzhou Binjiang Hotel?

The closest major airport to Sheraton Grand Hangzhou Binjiang Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 15.1 mi away (26 minutes by car).

Can I book a room with a balcony at Sheraton Grand Hangzhou Binjiang Hotel?

No, there aren't any guestrooms with balconies at Sheraton Grand Hangzhou Binjiang Hotel.

Does Sheraton Grand Hangzhou Binjiang Hotel have a wedding venue on site?

Take advantage of the wedding venue at Sheraton Grand Hangzhou Binjiang Hotel if you plan to say "I do" during your trip.

Sheraton Grand Hangzhou Binjiang Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 71 reviews
Rating 8 - Good. 21 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

weilei

Stayed 5 nights in Jun 2025

10/10 Excellent

andy, Avondale Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place for work, relaxation and shopping
Stayed 3 nights in May 2025

8/10 Good

ISHAJON

Business traveler
Stayed 1 night in May 2025

6/10 Okay

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

SUNGGOEN

Stayed 2 nights in Jan 2025

10/10 Excellent

BONGSU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Stayed 6 nights in Sep 2024

10/10 Excellent

jingyao

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024

10/10 Excellent

Jason Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024

10/10 Excellent

Jiayu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Edward

Disliked: Staff & service

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018

8/10 Good

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

LUCKY STAR, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The excellent business hotel in Hangzhou.

The Staff is very kind and good English speaking. The room is cozy and clean. The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly. I appreciate this restaurant staff's service.
Stayed 3 nights in Nov 2017

4/10 Poor

CAROLINA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
Stayed 1 night in Sep 2017

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer Hotel.

Very new hotel. If you "have" to be in Hangzhou China, I recommend this hotel.
Stayed 2 nights in Aug 2017

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and clean hotel

nice and very clean room. front desk spoke English

10/10 Excellent

cash, y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and comfortable

Service is also awesome, room is very clean, they also provide smoking room. Very convenient.

10/10 Excellent

Soo, Seoul

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful Hotel in the heart of Alibaba

This hotel looked very new. We stayed one night in a superior room. The room was very modern and had an excellent condition. We enjoyed staying there. The only problem was that the hotel staff were not specialized. They may need more experience.