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Four Seasons Hotel Hangzhou At Hangzhou Centre

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

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Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

Indoor pool
Executive Suite, 1 King Bed (Four Seasons) | Premium bedding, pillowtop beds, minibar, in-room safe
Reception
Premium bedding, pillowtop beds, minibar, in-room safe
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Wulin Square
    ‪1 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪6 min walk‬
  • West Lake
    ‪2 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

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Room options

View all photos for Premier Room, 1 King Bed, City View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, City View (Grand)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View (Grand)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View (Grand)

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Hangzhou)

Suite (Hangzhou) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Hangzhou)

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Four Seasons)

Executive Suite, 1 King Bed (Four Seasons) | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed (Four Seasons)

  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Four Seasons)

Executive Room, 1 King Bed (Four Seasons) | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed (Four Seasons)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View (Grand)

Deluxe Room, 1 King Bed, Canal View (Grand) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View (Grand)

  • 570.49 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View

  • 570.49 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite, 1 King Bed

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite, 2 Double Beds

  • 893 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View (Grand)

Premier Room, 2 Double Beds, City View (Grand) | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View (Grand)

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Four Seasons Hotel Hangzhou At Hangzhou Centre is within a 5-minute walk of Wulin Square and within 15 minutes of other popular attractions like Hangzhou Tower Shopping Mall. This 214-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Hangzhou and also close to Hangzhou China Silk Town and West Lake.

What's nearby

  • Wulin Square - 1 min walk - 0.1 miles
  • Hangzhou Tower Shopping Mall - 6 min walk - 0.3 miles
  • Hangzhou China Silk Town - 8 min walk - 0.5 miles
  • West Lake - 2 min drive - 1.6 miles
  • Wushan Night Market - 2 min drive - 1.8 miles

Getting around

  • North Zhonghe Road Station - 9 min walk
  • Hangzhou Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪Borox Salad布露克沙拉 - ‬2 min walk
  • ‪天厨酒家 - ‬1 min walk
  • ‪青橘茶餐厅 - ‬2 min walk
  • ‪两岸咖啡武林店 - ‬3 min walk
  • ‪欧陆风情咖啡馆 - ‬1 min walk

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Guests staying at Four Seasons Hotel Hangzhou At Hangzhou Centre enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include local meal delivery service, a ballroom, and wedding services.
Guests can expect free WiFi and 65-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and children's slippers. Sitting areas, minibars, and espresso makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (46 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Four Seasons Hotel Hangzhou At Hangzhou Centre provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Four Seasons Hotel Hangzhou At Hangzhou Centre?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou At Hangzhou Centre on Jun 12, 2025 start from $265.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Four Seasons Hotel Hangzhou At Hangzhou Centre?

This hotel is situated in Downtown Hangzhou, just steps from Zhejiang Science and Technology Museum and Wulin Square, and within a short walk of Hangzhou Tower Shopping Mall. You'll also find Hangzhou China Silk Town and Hangzhou Opera less than a mile away.

Will I be able to park at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Four Seasons Hotel Hangzhou At Hangzhou Centre?

There is a full-service spa available for guests to enjoy and services include couples treatments and body treatments.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a casino?

No, Four Seasons Hotel Hangzhou At Hangzhou Centre doesn't have a casino.

Is there an indoor pool at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yes, this hotel has an indoor pool.

Is Four Seasons Hotel Hangzhou At Hangzhou Centre good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, this hotel doesn't have a spa tub.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a restaurant with a breakfast menu?

Yes, Four Seasons Hotel Hangzhou At Hangzhou Centre has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Seasons Hotel Hangzhou At Hangzhou Centre allow pets to stay free of charge?

No, pets aren't allowed at Four Seasons Hotel Hangzhou At Hangzhou Centre though service animals are welcome.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Seasons Hotel Hangzhou At Hangzhou Centre?

The closest major airport to Four Seasons Hotel Hangzhou At Hangzhou Centre is Hangzhou (HGH-Xiaoshan Intl.), which is 18.7 mi away (38 minutes by car).

Can I book a room with a balcony at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, there aren't any guestrooms with balconies at Four Seasons Hotel Hangzhou At Hangzhou Centre.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Four Seasons Hotel Hangzhou At Hangzhou Centre.

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nafees

Stayed 1 night in Feb 2025

10/10 Excellent

yi, Brookfiled

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and very new hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Zeyuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheng fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ma Kar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New 4 Seasons Hotel

Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Y H ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IKKYUNG

Stayed 1 night in Oct 2024

8/10 Good

ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024