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Mercure Hotel Hamburg Am Volkspark

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Hotel Hamburg Am Volkspark

A buffet with various meats, vegetables, and condiments.
A bar area with shelves of bottles, glasses, and a reflective counter.
Exterior
A hotel room with a bed, desk, chair, lamps, and a cityscape painting on the wall.
A hotel lobby with a reception desk, seating area, and a large window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Albert Einstein Ring 2, Hamburg, 22761
  • Place, Trabrennbahn Hamburg Bahrenfeld
    ‪1 min walk‬
  • Place, Volksparkstadion
    ‪19 min walk‬
  • Place, Barclays Arena
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

A hotel room with a bed, a desk with a lamp, a chair, a red sofa, and a painting on the wall.

Comfort Room, 1 Double Bed, Courtyard View (Quietly Located)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a pink sofa, a TV, and a patterned carpet.

Junior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

A hotel room with a bed, bedside tables, a desk, a chair, a shelf with items, and a patterned carpet.

Junior Suite, 1 Double Bed with Sofa bed, Courtyard View (Quietly Located)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a lamp, a chair, a red sofa, and a painting on the wall.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Twin Room, 2 Twin Beds, Courtyard View (Quietly Located)

Room

Comfort Twin Room, 2 Twin Beds, Courtyard View (Quietly Located)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hamburg

Located in Altona, Mercure Hotel Hamburg Am Volkspark is within a mile (2 km) of popular sights such as Volksparkstadion and Barclays Arena. This 140-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Trabrennbahn Hamburg Bahrenfeld - 1 min walk - 0.1 miles
  • Altonaer Volkspark - 4 min walk - 0.3 miles
  • Volksparkstadion - 19 min walk - 1.0 mile
  • Elbe Shopping Mall - 6 min drive - 1.5 miles
  • Barclays Arena - 8 min drive - 1.7 miles

Getting around

  • Othmarschen S-Bahn - 3 min drive
  • Schützenstraße (Mitte) Hamburg Station - 4 min drive
  • Hamburg Finkenwerder Airport (XFW) - 43 min drive

Restaurants

  • ‪VIP Lounge - ‬4 min drive
  • ‪Country Kitchen - ‬4 min drive
  • ‪Platinum Restaurant - ‬5 min drive
  • ‪Holstenbäckerei - ‬2 min walk
  • ‪Block House - ‬3 min drive

About this property

Mercure Hotel Hamburg Am Volkspark

Mercure Hotel Hamburg Am Volkspark features free WiFi in public areas and a vending machine. You can put free offsite parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, access to locker space, and securing valuables. This smoke-free hotel also has a water dispenser.
Guests can expect free WiFi and 30-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Waste recycling policy

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Tourism fee: EUR 3 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

What can I see near Mercure Hotel Hamburg Am Volkspark?

This hotel is situated in Altona within a 10-minute walk of Trabrennbahn Hamburg Bahrenfeld and Altonaer Volkspark. You'll also find Volksparkstadion and Barclays Arena within a short drive.

How much does it cost to stay at Mercure Hotel Hamburg Am Volkspark?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg Am Volkspark on Oct 18, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Hamburg Am Volkspark feature a casino?

No, Mercure Hotel Hamburg Am Volkspark doesn't have a casino.

Is there an indoor pool at Mercure Hotel Hamburg Am Volkspark?

No, there is no indoor pool at this hotel.

Does Mercure Hotel Hamburg Am Volkspark have a restaurant that serves breakfast?

Yes, Mercure Hotel Hamburg Am Volkspark serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Hotel Hamburg Am Volkspark allow pets to stay for free?

No, pets aren't allowed at Mercure Hotel Hamburg Am Volkspark.

Where is the closest airport to Mercure Hotel Hamburg Am Volkspark?

The closest major airport to Mercure Hotel Hamburg Am Volkspark is Hamburg Finkenwerder Airport (XFW), which is 11.9 mi away (43 minutes by car). Another top airport is Hamburg Airport (HAM), which is located 11.5 mi away (26-minute drive).

Mercure Hotel Hamburg Am Volkspark Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 34 reviews
Rating 8 - Good. 18 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 4 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hotellets beliggenhed var fint i udkanten af Hamburg. Personalet var venligt og hjælpsomt, dog blev vi henvist til parkering i et p-hus mod betaling. Det viste sig, at vi kunne parkere gratis på gaden. Værelset var rent men møbler var ældre og af billig kvalitet. Sengen fremstod slidt på kanterne. Badekarret burde skiftes til en bruseniche, som er mere sikker og brugervenlig.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Mitarbeiterin war sehr kurz angebunden beim CheckIn. Badewanne im Zimmer: Badewannenfüllung dauerte über 30 Min, da Wasserdruck zu schwach. Dann lieber keine Badewanne in den Zimmern.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Das Hotel ist renovierungsbedürftig - man fühlt sich direkt um 30 Jahre in die Vergangenheit zurückversetzt
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtig god beliggenhed, nem og hurtig indtjekning og fine værelser
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rent och välstädat, hjälpsam personal och god frukost.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 4 nights in Dec 2025