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Ruby Lotti Hotel Hamburg by IHG

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Düsternstraße 1-3, Hamburg, 20355
  • Place, St. Michaelis Church
    ‪6 min walk‬
  • Place, Jungfernstieg
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, desk, soundproofing

Room (Rubys Choice)

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, desk, soundproofing

Room (Rubys Choice Upgraded)

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Canal View (Captain Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Canal View (Captain Room)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Canal View (Cosy Room)

Room, 1 Queen Bed, Canal View (Cosy Room) | Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Canal View (Cosy Room)

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 Queen Bed, Canal View (Loft Room)

Premium bedding, in-room safe, desk, soundproofing

Loft, 1 Queen Bed, Canal View (Loft Room)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Lovely Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed (Lovely Room)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Nest Room)

Room, 1 Queen Bed (Nest Room) | Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed (Nest Room)

7.4 out of 10
Good
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Wow Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible (Wow Room)

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed (Wow Room)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Band Room)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room (Band Room)

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Hamburg

Ruby Lotti Hotel Hamburg by IHG places you in Hamburg City Center, within a leisurely stroll of popular sights such as Reeperbahn and Miniatur Wunderland. This 289-room, 3-star hotel has conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • St. Michaelis Church - 6 min walk - 0.4 miles
  • Jungfernstieg - 6 min walk - 0.4 miles
  • Hamburg City Hall - 7 min walk - 0.4 miles
  • Reeperbahn - 12 min walk - 0.7 miles
  • Miniatur Wunderland - 13 min walk - 0.7 miles

Getting around

  • Stadthausbrücke S-Bahn - 3 min walk
  • Michaeliskirche Hamburg Station - 8 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Kimchi Guys - ‬3 min walk
  • ‪L‘Osteria - ‬4 min walk
  • ‪Jin Gui - ‬3 min walk
  • ‪Bar Bleu Tortue - ‬2 min walk

About this property

Ruby Lotti Hotel Hamburg by IHG

At Ruby Lotti Hotel Hamburg by IHG, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-out, a terrace, and a vending machine.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 40 per day (118 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Ruby Lotti Hotel Hamburg by IHG?

Ruby Lotti Hotel Hamburg by IHG provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Ruby Lotti Hotel Hamburg by IHG?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Ruby Lotti Hotel Hamburg by IHG on Oct 18, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ruby Lotti Hotel Hamburg by IHG?

This hotel is situated in Hamburg City Center within a short 13-minute walk of Reeperbahn and also 14 minutes on foot from Miniatur Wunderland. You'll also find St. Pauli Piers and Elbe Philharmonic Hall less than a mile away.

Does Ruby Lotti Hotel Hamburg by IHG feature a casino on the premises?

No, Ruby Lotti Hotel Hamburg by IHG doesn't have a casino.

Is there an indoor pool at Ruby Lotti Hotel Hamburg by IHG?

No, there is no indoor pool at this hotel.

Does Ruby Lotti Hotel Hamburg by IHG have a restaurant with a breakfast menu?

Yes, Ruby Lotti Hotel Hamburg by IHG serves continental breakfast each morning for a surcharge from its cafe.

Does Ruby Lotti Hotel Hamburg by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lotti Hotel Hamburg by IHG.

What is the closest airport to Ruby Lotti Hotel Hamburg by IHG?

The closest major airport to Ruby Lotti Hotel Hamburg by IHG is Hamburg Airport (HAM), which is 7.4 mi away (35 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.3 mi away (48-minute drive).

Ruby Lotti Hotel Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business trip, great hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, bustling hotel, with high quality rooms and excellent facilities.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel with its ambience was amazing, great location, great atmosphere, smiles on all staff, very friendly, very cool check in process. I absolutely loved it, and plan on trying other Ruby hotels.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location great hotel recommend it
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Staff was very friendly and helpful and the breakfast buffet was amazing.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Johan

Liked: Property conditions & facilities
Rooms were very small and preferably for a married’s couple to stay there will bathroom behind a Glassdoor / wall facing the bed and toilet behind another Glassdoor. Check in was aktats in the bar,.self check-in which worked ok,.but at the same time brought down the overall impression. Bar was nice and location too.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kenneth Webbe

Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Really good base to explore Hamburg
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Sarka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, friendly staff, good variety of food for breakfast.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Cozy room, nice style,comfortable bed, automatic wc,superclean and staff very customer minded
Stayed 1 night in Dec 2025
Verified review

8/10 Good

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good location, no parking if you have a car, I would say young and trendy with a lot of self serves but very friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, amenities
Nice, funky, modern hotel with a great location. Very friendly staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast and bar. Clmfortable laid back surroundings.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

keira

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, centrally located. Good breakfast
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to public transit, very close to S and U. Staff was friendly and helpful. Rooms were clean, bar and lounge area is a nice space.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities
The 'Nest' room was perfect for my stay as I spend most of my time out and about when on holiday. It was also bigger than expected and well laid out with plenty of natural light. The room was very clean, the bed was comfortable, but the hotel could do with getting better pillows. The hotel is very close to Stadthausbrücke Station (3 mins walk) which means you can effectively go straight from the airport to the hotel avoiding the busyness of the larger central station and an additional change of transport/walk in your journey. However, what made my stay most enjoyable was the friendliness and helpfulness of all of the hotel reception/lounge staff members. They were brilliant!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Everything is great. The rooms are a bit snall, but everything else makes up for that!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was superb. Shower was AMAZING. Hot and great pressure. Bed was comfy, pillow great also. All in all, a brilliant hotel. Will definitely be back soon!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

G S

Liked: Cleanliness, staff & service, amenities
Fantastic
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the self checking in is very unique and time saving.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Gerard Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and great location. Very modern. Staff was very friendly at check in.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

William Kieron

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room, communal areas are quite modern in design, I tend to prefer more traditional decore and furniture, but then thats just a personal preference. Staff very helpful.
Stayed 1 night in Dec 2025