Garner Hotel Hamburg Graf Moltke by IHG

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Photo gallery for Garner Hotel Hamburg Graf Moltke by IHG

A white building with "HOTEL" signage, multiple windows, and a classical architectural style.
A hotel room with two beds, a desk, a chair, a small table, and a television.
A modern staircase with a glass enclosure and three pendant lights.
A white building with the name "HOTEL MOLTKE" and "EXCHANGE" signs. It has multiple windows and a large entrance.
A breakfast bar with a variety of food items, a coffee machine, and a view of the street outside.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 1, Hamburg, HH, 20099
  • Place, Moenckebergstrasse
    ‪5 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

Premium Room, Multiple Beds (Family Room)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room, 1 Twin Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

Premium Room, Multiple Beds (Family Room)

  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room, Multiple Beds (Up to 3 Adults)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Family Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg City Center, Garner Hotel Hamburg Graf Moltke by IHG is adjacent to Schauspielhaus and within a 5-minute walk of Moenckebergstrasse. This 89-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Moenckebergstrasse - 5 min walk - 0.3 miles
  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Inner Alster Lake - 10 min walk - 0.6 miles
  • Jungfernstieg - 15 min walk - 0.8 miles
  • Hamburg City Hall - 15 min walk - 0.8 miles

Getting around

  • Hamburg Central Station - 1 min walk
  • South Central U-Bahn - 2 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Schweinske - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪dean&david - ‬2 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk

About this property

Garner Hotel Hamburg Graf Moltke by IHG

Garner Hotel Hamburg Graf Moltke by IHG features free WiFi in public areas and a reception hall. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and desks are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1880
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30 per night

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Hotel Graf Moltke Hotel
Hotel Graf Moltke Hamburg
Hotel Graf Moltke Hotel Hamburg
Novum Hotel Graf Moltke Hamburg

Frequently asked questions

Is a free cancellation option available at Garner Hotel Hamburg Graf Moltke by IHG?

Garner Hotel Hamburg Graf Moltke by IHG offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Garner Hotel Hamburg Graf Moltke by IHG?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Garner Hotel Hamburg Graf Moltke by IHG on Oct 25, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Garner Hotel Hamburg Graf Moltke by IHG?

This hotel is situated in Hamburg City Center, just steps from Schauspielhaus, and within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle. You'll also find Hamburg Messe and Congress and Miniatur Wunderland within a short drive.

Is parking available on site at Garner Hotel Hamburg Graf Moltke by IHG?

No, there isn't parking at this hotel.

Does Garner Hotel Hamburg Graf Moltke by IHG have a casino at the property?

No, Garner Hotel Hamburg Graf Moltke by IHG doesn't have a casino.

Will I find an indoor pool at Garner Hotel Hamburg Graf Moltke by IHG?

No, there is no indoor pool at this hotel.

Are there hot tubs at Garner Hotel Hamburg Graf Moltke by IHG?

No, this hotel doesn't have a spa tub.

Does Garner Hotel Hamburg Graf Moltke by IHG feature a restaurant that includes a breakfast menu?

Garner Hotel Hamburg Graf Moltke by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Garner Hotel Hamburg Graf Moltke by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Garner Hotel Hamburg Graf Moltke by IHG for a fee of EUR 25 per pet, per night.

Are there connecting rooms at Garner Hotel Hamburg Graf Moltke by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Garner Hotel Hamburg Graf Moltke by IHG?

The closest major airport to Garner Hotel Hamburg Graf Moltke by IHG is Hamburg Airport (HAM), which is 7 mi away (35 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.7 mi away (40-minute drive).

Are there rooms with balconies that I can book at Garner Hotel Hamburg Graf Moltke by IHG?

No, there aren't any guestrooms with balconies at Garner Hotel Hamburg Graf Moltke by IHG.

Garner Hotel Hamburg Graf Moltke by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 9 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Johan

Liked: Cleanliness
Good hotel, bad neighborhood.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Manfred Erich

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that the guest room did not have a telephone in the room The TV was not working upon arrival but it was fixed the next day,l Otherwise th stay was enjoyable
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Robert

Disliked: Amenities
Had to change rooms. Quite disappointing
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Ronny

Disliked: Cleanliness, property conditions & facilities
Do not book this, started with us booking an upgraded room with a king size bed, arrived at the hotel where they announced almost half the price compared to hotels.com. and a quick search confirmed this with several providers. When we checked in, we got the room key and it turned out that we got a room with two single beds, not 1 king size as stated on the booking confirmation, complained and got a new room, this had a small double bed.., complained again, then we got a family room, absolutely terrible, but a big bed. Then I gave up arguing anymore
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Naicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excepto que la ubicación del hotel está en una zona de mucho homeless
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
På hotellet var der ingen mulighed for at købe morgenmad kaffe te, ved receptionen står der en automat hvor man kan købe vand og kiks. Den før man skal hjem bliver der ikke gjort rent på værelserne, jeg måtte flytte værelse jeg glemmer 2 hårprodukter på det første værelse, og jeg henvender mig til personalet og spørger om de kan tilvejebringes, men det ikke kunne lade sig gøre, de forsvandt bare. På grund af ombygning udenfor der var stillads, anbefale ikke at lade vinduer står åben, temperaturen udenfor var 30 til 32° . Om der var varmt på værelserne, JA🙂‍↕️
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet var mer än ok, men närheten till Hauptbahnhof märktes så snart man steg ut på gatan. Stundvis oroligt
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Sigrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet är jättefint, och ligger 100 meter från centralstationen. Problemet är att området är nedgånget och fyllt av skräp och knarkare.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicino al centro è alla stazione centrale!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra personal och bra hotell. Området runt omkring var dock inte lika bra som hotellet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Henrike

Liked: Cleanliness
Hotel alles perfekt. Umgebung laut und und es wird einiges an illegalen Substanzen umgeschlagen, entsprechendes Publikum.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Theresia Fatima

Disliked: Cleanliness, amenities, property conditions & facilities
Dålig
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Per Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet verkar vara nyrenoverat. Allt var fräscht. Bra frukost. Mycket att välja på Belägenheten var icke det bästa. Ok- hotellet var nära till centralstationen, U-bahn, S-bahn och buss, men detta drar till sig personer som har det svårt med droger och alkohol. Platsen utanför var tillhållsplats för sådant klientel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ingrid Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God frokost, kort vei til jernbanestasjonen og Berliner Kunsthalle.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gert

Liked: Cleanliness, staff & service
Das Einzelzimmer war sauber und ordentlich, war aber sehr klein und entspricht nicht mehr einem von mir gewohnten Standard.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Cecilie Holm

Liked: Cleanliness, staff & service, amenities
Helt fint hotel og morgenmad. Nemt at checke ind og ud. Dejlig rent. Helt perfekt placering ift. centrum. Dog er området ret utrygt med utrygge mennesker på gaderne og foran hotellet… Og en konstant lugt af hash og urin.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities
Es ist einfach immer schön dort zu sein. Man wird so herzlich emfangen und die Zimmer sind auch gut ausgestatte.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Margaret

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Taivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Tom Ström

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Emelie

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

rajesh

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Diarmuid

Stayed 1 night in Nov 2025