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Hotel Portonovo Plaza Guadalajara

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Portonovo Plaza Guadalajara

A reception desk at Hotel Portonovo Plaza with a logo, a vase of flowers, and a sign indicating the reception area.
A business center with a conference table, chairs, and a red cabinet.
A hotel room with two beds, a bathroom with a sink, and a shower.
A modern interior with a central staircase, a hallway with framed pictures, and a ceiling with recessed lighting.
A lobby with a staircase, two sofas, a reception desk, and a clock.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Place, Teatro Diana
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Degollado Theater
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Doble

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Doble

8.2 out of 10
Very good
(22 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a framed picture on the wall.

Standard Queen

8.0 out of 10
Very good
(21 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

A hotel room with a bed, a chair, a small table with a vase of flowers, and a view of the outside.

Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Room

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Room

Quadruple Room Standard

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Room

Double Room Standard

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Portonovo Plaza Guadalajara is within a 10-minute stroll of sights such as Plaza de los Mariachis and Plaza de Armas. This 3.5-star hotel has 60 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Centro Cultural - 7 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Teatro Diana - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 10 min walk - 0.6 miles

Getting around

  • Independencia Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 41 min drive

Restaurants

  • ‪La Precopa Bar - ‬5 min walk
  • ‪Maskaras Disco Bar - ‬6 min walk
  • ‪La Alemana - ‬5 min walk
  • ‪Restaurant "La Arboleda" del Hotel Aranzazu - ‬3 min walk
  • ‪Tortas Ahogadas Moy - ‬6 min walk

About this property

Hotel Portonovo Plaza Guadalajara

Hotel Portonovo Plaza Guadalajara features free WiFi in public areas, conference space, and a 24-hour business center. There's free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include a computer station, free newspapers, and a porter/bellhop.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Other standard amenities include free long-distance calls, free local calls, and ironing boards.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 130 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Hotel Portonovo Plaza Guadalajara?

Hotel Portonovo Plaza Guadalajara provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Portonovo Plaza Guadalajara?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Guadalajara on Oct 7, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Portonovo Plaza Guadalajara?

This hotel is situated in Downtown Guadalajara within a 10-minute walk of Plaza de Armas, Palacio de Gobierno, and Plaza de los Mariachis. You'll also find Avienda Chapultepec and Plaza Forum Tlaquepaque within a short drive.

Does Hotel Portonovo Plaza Guadalajara include a casino at the property?

No, Hotel Portonovo Plaza Guadalajara doesn't have a casino.

Is there an indoor pool at Hotel Portonovo Plaza Guadalajara?

No, there is no indoor pool at this hotel.

Does Hotel Portonovo Plaza Guadalajara have a restaurant with a breakfast menu?

Yes, Hotel Portonovo Plaza Guadalajara serves a full breakfast for a surcharge each morning at Portonovo.

Does Hotel Portonovo Plaza Guadalajara allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portonovo Plaza Guadalajara.

What is the closest airport to Hotel Portonovo Plaza Guadalajara?

The closest major airport to Hotel Portonovo Plaza Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 11.9 mi away (41 minutes by car).

Hotel Portonovo Plaza Guadalajara Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente todo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Water leaking a lot on the floor in the restroom that came out to the bedroom.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Ok
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia. El personal muy amable. Muy fácil acceso y está en una zona muy sencilla de ubicar. El clima de la habitación muy bueno. Únicamente el siguiente detalle, la habitación que tenía asignada, tuvo el inconveniente que al llevarme hacia ella, tenía una parte del techo desprendido. No se sabe a qué hora sucedió ese incidente, puesto que yo llegué hasta las 4:00 pm y estaba este detalle. Me asignaron una nueva habitación y está estaba en muy buenas condiciones. Habría que revisar y darle mantenimiento. Es mi punto de vista. Por lo demás, todo muy bien.
Stayed 1 night in Jun 2026