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HG Hotel

4.0 star property

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Photo gallery for HG Hotel

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds
Breakfast, lunch and dinner served
Terrace/patio
Lobby
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • Place, Metropolitan Park
    ‪17 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Double Room

9.2 out of 10
Wonderful
(37 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs/infant beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • Free WiFi

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About the neighborhood

Zapopan

Plaza Galerias Guadalajara Shopping Center is a short stroll from HG Hotel, and other popular attractions like US Consulate General Guadalajara are within a few miles (5 km). This 75-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Zapopan and also close to Akron Stadium and Expo Guadalajara.

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.4 miles
  • Metropolitan Park - 17 min walk - 0.9 miles
  • Royal Hospital San José - 5 min drive - 1.2 miles
  • La Gran Plaza Fashion Mall - 5 min drive - 1.5 miles
  • National Chamber of Commerce - 6 min drive - 1.5 miles

Getting around

  • Mexicaltzingo Station - 8 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 45 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Don Rojo - ‬1 min walk
  • ‪Vips - ‬10 min walk
  • ‪Los PP's Mariscos - ‬7 min walk
  • ‪Mariscos El Carnal - ‬2 min walk

About this property

HG Hotel

At HG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for MXN 600.00 per vehicle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, electric kettles, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free covered self parking on site
  • Free covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • KAFEI

Things to do

  • 24-hour health club
  • Bicycle storage
  • Playground
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for MXN 400 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Are free cancellation options available at HG Hotel?

HG Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at HG Hotel?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at HG Hotel on May 30, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HG Hotel?

Guests enjoy the hotel's location in Zapopan based on their ratings, and it's a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and also 18 minutes on foot from Metropolitan Park. You'll also find Andares Shopping Center and Akron Stadium within a short drive.

Is parking available on site at HG Hotel?

Yes, valet and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does HG Hotel have a casino on the premises?

No, HG Hotel doesn't have a casino.

Is there an indoor pool at HG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HG Hotel?

There are many amenities for couples at this hotel, including in-room massages, a private hot tub in some guestrooms, as well as a restaurant.

Are there hot tubs at HG Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does HG Hotel have a restaurant with a breakfast menu?

Yes, HG Hotel serves a cooked-to-order breakfast for a surcharge each morning at KAFEI.

Does HG Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at HG Hotel.

Are there connecting rooms at HG Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from HG Hotel?

The closest major airport to HG Hotel is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15.5 mi away (45 minutes by car).

Are there rooms with balconies that I can book at HG Hotel?

Yes, every guestroom at HG Hotel comes with a balcony.

HG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Joel

Stayed 1 night in Feb 2026

10/10 Excellent

Enrique

Stayed 2 nights in Jan 2026

10/10 Excellent

Ignacio

Great service
Stayed 1 night in Feb 2026

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel, and accessible parking.
Stayed 2 nights in Feb 2026

4/10 Poor

Ivan

Stayed 1 night in Feb 2026

10/10 Excellent

Juan M.

Traveled with group
Staff friendly, around area shopping center , restaurants.
Stayed 5 nights in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel
Stayed 1 night in Feb 2026

8/10 Good

Umut

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good but the restaurant food not so good
Stayed 2 nights in Dec 2025

6/10 Okay

Fatima

Liked: Cleanliness, staff & service
Disliked: Amenities
Hard pillows, things are super outdated but can’t expect more for that price!
Stayed 1 night in Dec 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E excellent
Stayed 2 nights in Dec 2025

6/10 Okay

ADRIANA

Liked: Cleanliness, property conditions & facilities
I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized. If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Tonatiuh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Analaura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and pleasent.
Stayed 2 nights in Nov 2025

6/10 Okay

francisco Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities
Si tuviera alberca estaría genial, el restauran necesita una manita y mayor publicida
Stayed 2 nights in Nov 2025

8/10 Good

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

8/10 Good

Raul

Stayed 9 nights in Aug 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, location for us was great easy to get to.
Stayed 1 night in Sep 2025

10/10 Excellent

BENJAMIN ARTURO

Stayed 1 night in Jul 2025

6/10 Okay

Fernando

Stayed 1 night in Oct 2025

10/10 Excellent

Celia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Stayed 1 night in Oct 2025

10/10 Excellent

Janice E.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lucia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025

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