Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
2 restaurants, breakfast, dinner served; international cuisine
Terrace/patio
Aerial view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Oberer Gletscher
    ‪6 min walk‬
  • Place, Sportzentrum Grindelwald
    ‪9 min walk‬

Room options

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room (Standard Nova)

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room (Premium)

8.8 out of 10
Excellent
(21 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room (Standard)

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(18 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Family room Eiger

8.0 out of 10
Very good
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

Single Room Wetterhorn

  • Sleeps 1

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Wetterhorn Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Premium Double Room

  • Sleeps 2

Standard Eiger Double Room

  • Sleeps 2

Standard Nova Double Room

  • Sleeps 2

Family Room Eiger

  • Sleeps 3

About the neighborhood

Grindelwald

Sunstar Hotel Grindelwald places you next to First Cable Car and within a 10-minute walk of Pfingstegg Cable Car. This 4-star hotel has 219 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • First Cable Car - 2 min walk - 0.1 miles
  • Oberer Gletscher - 6 min walk - 0.4 miles
  • Gletscherschlucht - 6 min walk - 0.4 miles
  • Bussalp - 8 min walk - 0.5 miles
  • Sportzentrum Grindelwald - 9 min walk - 0.5 miles

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Eigerbean - ‬2 min walk
  • Berghaus Pfingstegg
  • ‪Golden India - ‬2 min walk
  • ‪Bebbis - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Sunstar Hotel Grindelwald enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is CHF 25 per night, and there's also a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free minibar items, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • Resort fee: CHF 1 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Is a free cancellation option available at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sunstar Hotel Grindelwald?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Sunstar Hotel Grindelwald on Jan 8, 2026 start from $318.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sunstar Hotel Grindelwald?

Located steps from First Cable Car, this hotel is in Grindelwald, and within a 10-minute walk of Oberer Gletscher and Gletscherschlucht. You'll also find Grindelwald - Wengen Ski Area and Bussalp less than a mile away.

Is parking available on site at Sunstar Hotel Grindelwald?

Yes, parking is offered for CHF 25 per night with in/out privileges. Though parking is limited, electric car charging and bicycle parking are also available.

Is a spa located at Sunstar Hotel Grindelwald?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Sunstar Hotel Grindelwald have a casino at the property?

No, Sunstar Hotel Grindelwald doesn't have a casino.

Is there an indoor pool at Sunstar Hotel Grindelwald?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Sunstar Hotel Grindelwald?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Sunstar Hotel Grindelwald have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Sunstar Hotel Grindelwald feature a restaurant that includes a breakfast menu?

Yes, Sunstar Hotel Grindelwald has 2 restaurants, and serves free buffet breakfast each morning.

Does Sunstar Hotel Grindelwald allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Grindelwald for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Does Sunstar Hotel Grindelwald have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Sunstar Hotel Grindelwald?

Yes, some guestrooms at Sunstar Hotel Grindelwald offer a balcony and may feature mountain views.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain View
Stayed 4 nights in Sep 2025

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Favorite Hotel – Sunstar Grindelwald

This was without a doubt our favorite stay in Switzerland. Sunstar Hotel in Grindelwald is simply amazing—the views, the atmosphere, the service, and the location are all outstanding. The staff made us feel so welcome, and the hotel itself has a warm, inviting charm. But what truly took our breath away was the view from our room. Waking up to those stunning mountains felt like waking up in heaven—an experience that fills you with gratitude. We will always remember our stay here and cannot wait to return. Highly, highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at
Stayed 4 nights in Aug 2025

10/10 Excellent

yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Easy parking. Quiet
Stayed 4 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with walking distance to everything.
Stayed 2 nights in Aug 2025

6/10 Okay

GEORGE

Stayed 2 nights in Aug 2025

6/10 Okay

KATHERINE

Disliked: Cleanliness, staff & service
Very underwhelming as return guests we felt the front
Stayed 2 nights in Aug 2025

10/10 Excellent

WANLING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Utkarsh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View
Stayed 1 night in Aug 2025

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of our luggage bag stolen from locked hotel area with a hotel registered tag , resort will not take responsibility and is denying compensation
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ankur

Stayed 4 nights in Aug 2025

8/10 Good

Kakhaber, Montreal

Liked: Cleanliness, property conditions & facilities
All over it was a good decision to stay in this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

FRAN

Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and place
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
View from our room
Outside view
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Staff were good. Only issue is the beds were hard as a rock. If you choose this hotel be ready for the international clientele as they are the only ones staying here.
Stayed 5 nights in Jul 2025

6/10 Okay

daniela

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.
Stayed 6 nights in Jul 2025

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view & staff are the highlight! The rooms need some updating. I saw one that had wood floors but ours had old furniture and yucky carpet. The bathroom was pretty sterile and uninspired too, especially for the CHF 800 + we paid a night. On another positive, the spa is lovely and it’s really cool that they let you go there anytime because you’re a guest. The included breakfast is also plentiful and the location can’t be beat!
Stayed 3 nights in Jul 2025