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Heidel House Hotel and Conference Center, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Indoor pool, seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
Property amenity
Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
653 Illinois Avenue, Green Lake, WI, 54941
  • Place, Green Lake
    ‪5 min walk‬
  • Place, Elan Brio Spa
    ‪5 min walk‬
  • Place, Thrasher Opera House
    ‪2 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Green Lake

Green Lake is within a 5-minute walk of Heidel House Hotel and Conference Center, an Ascend Collection Hotel while other popular sites like Elan Brio Spa are within a 15-minute stroll. This 3-star hotel has 114 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Green Lake - 5 min walk - 0.3 miles
  • Elan Brio Spa - 5 min walk - 0.3 miles
  • Thrasher Opera House - 2 min drive - 1.1 miles
  • Green Lake Marina - 2 min drive - 1.4 miles
  • Green Lake Town Square - 2 min drive - 1.4 miles

Getting around

  • Fond du Lac, WI (FLD-Fond du Lac County) - 40 min drive

Restaurants

  • ‪KWIK TRIP #392 - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Crossroads Market - ‬4 min drive
  • ‪Culver's - ‬9 min drive
  • ‪Wisco Coffee Co - ‬12 min drive

About this property

Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Heidel House Hotel and Conference Center, an Ascend Collection Hotel features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, ironing boards, and desks are other standard amenities.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Foosball table
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (4,410 square feet of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heidel House Resort Ascend Hotel Collection

Frequently asked questions

Is free cancellation available at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Heidel House Hotel and Conference Center, an Ascend Collection Hotel on May 25, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

This hotel is located in Green Lake and just steps from Green Lake and Elan Brio Spa. You'll also find Thrasher Opera House and Green Lake Marina within a short drive.

Is there parking available at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible parking are also available.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have a casino at the property?

No, Heidel House Hotel and Conference Center, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

This lakeside hotel offers plenty of amenities for couples including an al fresco restaurant, an indoor pool, and a poolside bar.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Heidel House Hotel and Conference Center, an Ascend Collection Hotel has 2 restaurants, and serves a full breakfast for a surcharge.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Heidel House Hotel and Conference Center, an Ascend Collection Hotel for a fee of USD 50 per pet, per night. A deposit of USD 200.00 per stay is collected.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

The closest major airport to Heidel House Hotel and Conference Center, an Ascend Collection Hotel is Fond du Lac, WI (FLD-Fond du Lac County), which is 26.7 mi away (40 minutes by car).

Are there rooms with balconies at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Heidel House Hotel and Conference Center, an Ascend Collection Hotel.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel host weddings?

Take advantage of the wedding venue at Heidel House Hotel and Conference Center, an Ascend Collection Hotel if you plan to say "I do" during your trip.

Heidel House Hotel and Conference Center, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 172 reviews
Rating 8 - Good. 30 out of 172 reviews
Rating 6 - Okay. 10 out of 172 reviews
Rating 4 - Poor. 4 out of 172 reviews
Rating 2 - Terrible. 2 out of 172 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Bath products in the shower were near impossible to get out of the tubes
Stayed 2 nights in Feb 2026

6/10 Okay

Kati

Staff in the restaurants were 50/50 some of them were amazing and others we ran into a major language barrier. They didn't understand what we were asking a d vice versa. The hotel is beautiful with stunning views - a little maze like if you aren't staying in the main house but you can stay inside the whole time thedthe in
Stayed 1 night in Feb 2026

10/10 Excellent

Zhanna

Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Great staff. Updated rooms, indoor pool, hot tub.
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Stayed 2 nights in Feb 2026

10/10 Excellent

Sibylle, Wausau

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with a beautiful view of the lake!
View from the balcony
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Stayed 1 night in Feb 2026

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, beautiful interior decoration and dog friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary Beth

Stayed 1 night in Dec 2025

10/10 Excellent

Stasia

Stayed 1 night in Jan 2026

4/10 Poor

robert

Traveled with family and small children
Overpriced. Lousy food. Empty hotel that wouldn’t offer a free upgrade to a lakefront room just gave bad impressions.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. A very positive experience, from checkin to checkout.
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The double room was huge. It was very clean and plenty of space for luggage. The view of the lake was wonderful and even had a bald eagle fly by. The indoor swimming pool was huge.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gina, Mount Pleasant

Stayed 1 night in Dec 2025

10/10 Excellent

Jean, Muskego

Liked: Cleanliness, staff & service, property conditions & facilities
Understand that indoor pool lockerrooms were getting worked on off season.
Stayed 1 night in Oct 2025

6/10 Okay

Dave

Stayed 1 night in Oct 2025

8/10 Good

Debbye

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. Linens were clean. Would appreciate real cups and glasses. Do not like plastic or styrofoam.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam Bret

Stayed 1 night in Oct 2025

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, beautiful view of the lake. Older facility, but very well maintained and clean. Staff very available and accommodating.
Stayed 1 night in Oct 2025

8/10 Good

Nancy, Hinsdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the cleanliness & quality of linens and mattress. Would have like a screen slider to enjoy fresh air off the balcony. Definitely need an upgrade to in-room coffee facilities. The machine is very old style and uses horrible "filter pack" coffee that brews like a weak tea. Have not had this type of machine in years in other hotels, which have mostly upgraded to K-cups or Nespresso. Also could use a simple hot water kettle for tea or pour over coffee. We also noted absence of gluten free dessert options in the fine dining restaurant. At the very least, every other restaurant of this type we've used over many years offers an ice cream option!
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Not used
Stayed 3 nights in Oct 2025

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